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ClubHotel RIU Jalisco

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4,038 Reviews from our TripAdvisor Community

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There are newer reviews for ClubHotel RIU Jalisco
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Showing 3,523: English reviews
Reviewed 23 April 2016 via mobile

Will keep this short.. Resort is well maintained, nice beach. Food is okay but very small buffet for the amount of people and rooms at the resort. If you are looking for a vacation to spend with families and kids then go here! Our travel agent mislead us and we had a very hard time finding people our age (mid...

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Helpful?
1Thank Jessica L
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We feel that our hotel offers activities and facilities that cater to all ages including, families and...

Chapala, Mexico
Reviewed 23 April 2016

This was my fourth time at the Riu Jalisco. I titled this "Luke warm" because the water in the shower in my room was barely luke warm, even when turned all the way to "hot." I reported this to the front desk and they said they would send someone to check on it. If they did, it was when I...

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Thank SueRandale
Sault Ste Marie
Reviewed 21 April 2016 via mobile

I just spent this week at the Jalisco an I have nothing to complain about, everything from our room housekeeping service to the food an drinks have been great. We were always able to get a chair around the pool are at anytime during the day, always had fresh towels an towel animals in our room, the drinks were well...

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2Thank Amanda M
Petersfield, United Kingdom
Reviewed 21 April 2016

This was our first visit to the Pacific side of Mexico and it was quite different to the Caribbean side. Beaches were lovely and the sand and sea actually does look like it has gold in it (however you can not do any snorkeling as sea is very cloudy). Hotel spotless. Staff were all lovely and very helpful. Day and...

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Thank StephanieBeasley68
Kindersley, Canada
Reviewed 21 April 2016

This is a very clean ,and very nice resort to stay at ,my only complaint is that it is a little distance from downtown Puerto Vallarta, but we took a taxi several times and it was all good .nice beach and always chairs available ,friendly staff. However I wouldn't recommend the a 'la carts. wasn't impressed by any of the...

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Thank Nancy Z
Altona, Manitoba
Reviewed 20 April 2016

We traveled here in April because of a deal we found online and couldn't resist . It was a perfect experience with the food and drinks being top notch . The room was large with a nice sized balcony . We were able to seat four adults with no problems . Our room was on the fourth floor above the...

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Thank woodnut57
Calgary, Canada
Reviewed 19 April 2016

We spent April 10 -18 2016 at the RIU. It never seemed very busy. Pros: Always chairs available around the pool - never had to play the pool chair game, pool water was a nice temp, shade available around the pool, food was good, resort very clean, beach activities were fun and available, free wifi Cons: no door to the...

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Thank Lisa W
san jose, Ca
Reviewed 19 April 2016

After two wonderful previous visits to Riu Jalisco I was excited to hear that they had done some renovations. Regretfully I was so surprised to see the wonderful old Spanish style Lobby had been replaced with a Disco type modern purple and chrome with uncomfortable seating areas and a sterile feel to it. The reflection pools were still in the...

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Thank BEWELL
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you very much for choosing the Clubhotel Riu Jalisco a third time for your vacations and for expressing your concerns. We regret that you did not enjoy your stay as much as you did the last time. Our policy is to make every attempt to please and keep our guests content. We regret that you did not...

St Louis, MO
Reviewed 16 April 2016

This Resort was one of our favorites...but we will not go back! The resort is a good size, very well kept and the workers are great. They have all new chairs on the beach that are great! The food is average but good in my opinion. The shows are typical for a resort....but I like them. :) The fact that...

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4Thank dkoch
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are very disappointed to read this time your experience did not live up to your expectations. I can assure you that we treat guest comments very seriously and take decisive actions to correct any shortcomings. It is only through feedback like...

Vancouver, Canada
Reviewed 16 April 2016

we got back 2 weeks ago (Mar 25-Apr3)spent seven short days there, we were there during spring break our room was facing the courtyard. Yes you heard the club goers between 2 and 4 but that was because i couldn't sleep till my boys crawled in and heard the door slam next door, otherwise if you are sleeping you wont...

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Thank angebass

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $195 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#16 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
229 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sleep, get a room on the back of the hotel/no view overlooking empty lot”
 of 5 bubbles ricktorontoToronto, 2 Dec 2016 | Read review
“The ocean view or partial ocean view rooms are great. Upgrading to a junior suite is worth it.”
 of 5 bubbles bkp240, 30 Nov 2016 | Read review
“there all ok”
 of 5 bubbles dogSaskatoon, 23 Nov 2016 | Read review
“Ask where is your room is on a map when you check in. Nothing like street noises to add to all the hallway noises.”
 of 5 bubbles 258miriamf, 23 Nov 2016 | Read review
“Ask for a view facing the ocean.”
 of 5 bubbles MsAndrea10, 22 Nov 2016 | Read review
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