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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,612 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 2,128: English reviews
Reviewed 14 May 2016

Had a great week at the Occidental Grand. Stayed in the Royal Club. The resort is beautiful. Grounds well keep. The people that work there provided great service. While relaxing on the beach Jorge from the first club took really great care of us. We had breakfast in the Royal Club restaurant each morning and Jesus Rodrigues took really great...

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Helpful?
1Thank Dawn S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Dawn S, Thank you for your excellent review. It is wonderful to see you were well spoiled in our Royal Club during your recent holiday. I will be sure to personally commend Jorge and Jesus on their exceptional work ethic, I know that they will be thrilled to hear of your compliments. Please don´t hesitate to let us know...

Boston, Massachusetts
Reviewed 14 May 2016 via mobile

My family and I stayed at the Occidental Gramd Nuevo Vallarta for a week in April. The grounds were beautiful! The entertainment was fun with Michael Jackson, tropical dance and karaoke night. They also had a friendly entertainment staff by the main pool all day. Our room was nice, however a bit small for 4 people. We are First Club...

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Helpful?
1Thank BostonKata
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear BostonKata, Thank you for your excellent review. I am very proud of the team for providing such exceptional service during your recent holiday. I greatly appreciate your feedback in the areas we can improve upon, our priority is to continuously improve our quality of service and standards for each of our guests. I hope you will return again very...

Reviewed 13 May 2016

We recently traveled here with our two adult sons to celebrate my husbands 60th birthday. After booking one of my concerns was that a recent review noted too many middle age and older guests so I was concerned this might not be too much fun for our sons. In fact there were many young people age 20 -30 so we...

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Helpful?
1Thank Marsha B
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Marsha B, I would like to personally thank you and your family for choosing Occidental Grand Nuevo Vallarta to celebrate an occasion as special as your husband's 60th birthday! We take pride in ensuring the hotel is in the best conditions at all times. Our guests satisfaction is our top priority and I am pleased to see you received...

Richmond, Canada
Reviewed 12 May 2016

Our family, 6 of us, thoroughly enjoyed our 1 week stay at the Occidental Grand! Our first time staying at an all-inclusive resort was the most wonderful experience. The hotel is on the smaller side, which was great because it never seemed too busy, even though we were told they were fully booked. We were totally spoiled by the most...

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Helpful?
1Thank Whiskeyblue
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Whiskeyblue, Thank you for your great review. I am very pleased to see you and your family had a very enjoyable holiday recently at Occidental Grand. It give me great happiness to see so many names of team members that provided exceptional service throughout you entire stay. I know they will be very humbled when they receive recognition for...

Trois-Rivieres, Canada
Reviewed 12 May 2016

We stayed at the Occidental Grand Nuevo April 21 -April 30, First of all I would pertically thank the staff of the massage parlor, Sorry that I dont know their names. My daughter arrived at the Occidental on the14 th, she was badly sunburned the following day, the girls looked after her like no medics would, one of them even...

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1Thank Lglanglois
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Lglanglois, Thank you for your perfect review. I am so pleased to see what an excellent and memorable experience you had during your recent stay. It is wonderful to see how well our team took care of you and your family throughout your whole holiday. I know our team will be so proud to hear of your compliments and...

Denver, Colorado
Reviewed 12 May 2016

This a smaller resort and the service shines. There are 3 pools a kid center and a adult pool that NEVER had kids. The staff is very friendly and it is well kept. You do get what you pay for folks so this is NOT a premium resort but for the price it was much better than expected. The very...

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Helpful?
2Thank David G
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear David G, Thank you for your excellent review. I am very honored to received such wonderful and positive compliments of so many team members. It was a pleasure to have hosted and ensured you had the best and memorable holiday. It is always wonderful to see when our guests are able to fully enjoy the option of our adult...

Belfair, Washington
Reviewed 11 May 2016

We moved to the Occidental Grand after staying 4 nights at another hotel. We needed a good sleep in a nice bed. The stay at the Occidental Grand Nuevo Vallarta was Spot On! It started with the second we walked in and we received 10 star service starting with Miguel and all the way to the wait staff throughout the...

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Helpful?
1Thank ginamaenewman59
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear ginamaenewman59, It is wonderful to see your great review of your recent stay with us at Occidental Grand Nuevo Vallarta. I can see you were able to enjoy all of the amenities, activities, cuisine and supreme service each day of your holiday. Our team's priority is to always ensure the complete satisfaction of our guests from check-in to check-out....

Missoula, Montana
Reviewed 11 May 2016

My wife and I recently visited the OGNV and loved it. We booked through Costco and the price was unbeatable. Honestly, I had lower expectations because of the lower price but was impressed with the food, drinks, activities and service staff. The only downside was a very loud but talented band that performed Friday night until 11pm. I'll also mention...

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Helpful?
1Thank DHR11
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear DHR11, I would like to take this moment to thank you for your excellent review. It is great to see how hard everyone in the Occidental team worked to be sure that your holiday experience was one of a kind. It is also wonderful to see that you were able to explore the area outside of the resort to...

Ladysmith, Canada
Reviewed 11 May 2016

We stayed here from February 28-March 13. This resort is quite small compared to what we are used to. We have always stayed at 5* resorts and in my opinion this was about a 3.5-4* resort. The room we had paid for was a 'balcony' room. We paid alot of extra dollars to have this balcony room and when we...

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Helpful?
2Thank Ladysmithgirl
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Ladysmithgirl, Thank you for taking your time to provide us with your feedback. I would like to apologize that your holiday was not as you had expected it to be. Unfortunatly, due to the high occupation in the hotel at the time of your holiday we were unable to fulfill your room request. The requests made are always based...

Reviewed 11 May 2016

This small but exceptionally staffed and designed hotel was a wonderful surprise. We were first of all greeted by Carlos - superb bell-boy. Gabriella was a wonderful hostess greeting us at the buffet everyday, always keeping note as to where we like to sit, etc. We were always given amazing service with much attention to detail by Guadalope , Alfredo,...

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Helpful?
1Thank Julie R
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Julie R, Thank you for your excellent review. I am very pleased to see what a wonderful and relaxing holiday you had recently with us. I am very proud of our team for all of the hard work they put in to make sure that your stay was unforgettable, I know they will be thrilled to hear of your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $231 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal is the way to go. Make reservations for all of the restaurants the day you get there, it'll guarantee the times you want.”
 of 5 bubbles jjuskiw, 26 Feb 2017 | Read review
“Ocean view ground floor.”
 of 5 bubbles U5975MAmichell, 26 Feb 2017 | Read review
“wonderful bed and linens. Lovely layout. Great views from the balcony overlooking the wonderful adult pool, which we highly recommend.”
 of 5 bubbles AlwaysInMexico, 25 Feb 2017 | Read review
“Get a studio.”
 of 5 bubbles ARTarea51, 23 Feb 2017 | Read review
“Bottom Floor Terrace”
 of 5 bubbles E2538GFkevinm, 23 Feb 2017 | Read review
5 of 5