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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,677 Reviews from our TripAdvisor Community

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Showing 2,781: English reviews
Reviewed yesterday NEW

Without a doubt the best vacation I've ever been on! I had my personal ups and downs throughout the week I was there, but the entire staff made it impossible for me to have a bad time. I'd like to especially thank Toro, Manu, Rosy, Julio, and Juan for making my Birthday and the entire week something that I will...

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Thank Brianne K
Greenwood, Indiana
Reviewed yesterday NEWvia mobile

My wife and I spent 17 wonderful nights at Cozumel Palace during late November and early December 2016. We are Palace Diamond members who travel to Mexico about 5 times per year, typically for 1 or 2 weeks at a time. We had not stayed for this length, nor had we remained at one resort during any of our previous...

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Helpful?
Thank Marko_Pollo2014
Nuevo Vallarta, Mexico
Reviewed yesterday NEW

Just got back yesterday from a one week vacation with my husband, 19 year old daughter, 21 year old son and his girlfriend. We had a great week!! We did the Rock N River Expedition as well as the ATV expedition and they were both excellent. The Dolphin encounter was not worth the money as you get to touch them,...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank peggyak2017
Apple Valley, Minnesota
Reviewed 2 days ago NEW

Beautiful! Grounds are kept up and very clean. Shrubs and trees are managed very well. The wedding was Beautiful and reception very nice. Food was plentiful and. Very good. Was enjoyed by all. All in all was a beautiful day for the wedding.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank baduffee58
California, Kentucky
Reviewed 2 days ago NEWvia mobile

Beautiful gold beaches. Very clean, inviting, relaxing and friendly atmosphere. Rosy and Antonio were amazing as beach servers. Always available to help with a smile! Our first visit to Vallarta but NOT the last!

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Helpful?
Thank srd0509
Ottawa, Canada
Reviewed 2 days ago NEW

Stayed in Rock Royalty room (8th floor). Room clean, comfy bed, pillow menu, sleep mask, large jacuzzi in room, small balcony, ocean view. Free calls to Canada from room, stocked fridge (beer/water/pop), iron/board, black-out drapes, hairdryer, make-up mirror, full-length mirror, in-room safe, nice amenities, walk-in shower, But, only one vanity sink, 3 drawers and not enough hangers in room (lived...

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Helpful?
Thank bluenoser840
Chicago, Illinois
Reviewed 2 days ago NEW

A lot of improvements over the last time I visited this hotel...Especially with the Food. Service was great...improvement in food was amazing. They hired new Chef's and it shows. Stayed December 2016 for 8 days...staff was amazing...esp. Jesus service on the beach...loved him. A hard worker and very loyal to hotel.

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Thank Patty12104
Nuevo Vallarta
Reviewed 3 days ago NEW

On of our best vacations. All the staff were very helpful and friendly, they made us feel very comfortable. The food delicious and lots of variety. Good drinks. Clean Instalations and very well located the hotel. Definitely worth it in every vacation sense

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Silvia D
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Silvia D Thank you very much for sharing your experience with us, we are very happy to learn you enjoyed being here. No doubt our staff is doing a great job making a difference with an outstanding service and a genuine passion to help and exponentiate your stay to a level that only Hard Rock Vallarta can achieve. We...

Nuevo Vallarta
Reviewed 3 days ago NEW

A shout out to all the staff who made the trip very pleasant and fun. They were very hospitable, attentive, personable, and at your service when you needed anything. The only thing I would recommend is when checking in the front lobby, personnel should spend a little more time showing guest the property. For example, the location of the beauty...

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Helpful?
Thank enriquea122
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Enriquea122 Thank you very much for sharing your experience with us. We are so happy to know that everything was incredible during your vacations. As you mention, we feel very proud of the incredible work all the staff does, the outstanding and genuine service they offer you to provide a wonderful time really makes the difference. I assure you...

Vancouver, Canada
Reviewed 3 days ago NEW

I traveled with university aged children to this facility over the winter holidays, staying over New Years Eve. My kids liked the vibe and the activities, and there was always a high energy to the place. The food was good at most of the restaurants (not the Mexican food restaurant). We used the spa and liked it. We used the...

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1Thank David L
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello David L We are very sorry to learn that we did not reach your expectations. On behalf of Hard Rock Hotel Vallarta, we offer you our most sincere apologies. I would like to let you know that we have a fumigation program that takes place on a regular basis. It is very unfortunate that you had a situation with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $490 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
206 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most views are ocean. Most balconies are small.”
 of 5 bubbles bluenoser840, 14 Jan 2017 | Read review
“we like the higher rooms for the view the only place I would try not to get is above the sun bar it is noisy.”
  • Sunset
 of 5 bubbles Jen_Earl, 12 Jan 2017 | Read review
“Upper floors, ocean view.”
 of 5 bubbles hmmathis, 11 Jan 2017 | Read review
“Balconies are small but upper floors have a great view.”
 of 5 bubbles Senior-Page, 8 Jan 2017 | Read review
“Near the elevators”
 of 5 bubbles HowardP568, 4 Jan 2017 | Read review
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