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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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4,027 Reviews from our TripAdvisor Community

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Showing 3,063: English reviews
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Los Angeles, California
Reviewed yesterday NEW

Very clean hotel. Super friendly staff. El Toro is the BEST pool waiter you could ever ask for! Oscar and Josh referred to us by name the entire week! Pretty impressive as there are hundreds of people there! The only thing negative I could say would be there is an "adult pool" as they claim. Yet children were allowed in...

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Thank Yenwod
Spokane, Washington
Reviewed yesterday NEW

Have been to HR Vallarta 5 times now and each year the stay gets better. Our wait staff from the delicious restaurants to the pool bar and beach side was fabulous. A special shout out to El Torro, Juan, Leno and Martin they made the experience even better and were very gracious. I will definitely be back again

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Thank katattackkim
Reviewed 2 days ago NEWvia mobile

This review is LONG overview. My husband and I got married here in November and brought 70 of our friends and family with us. Everyone loved it! The staff is amazing, the drinks are flowing, and definitely don't miss the pool party! Shout out to Diego who did our wedding photos and they turned out beautiful!

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Thank Emily E
Reviewed 2 days ago NEW

From Tony in the bar turning us onto Don Julio Blanco the first night, to El Toro, Samuel and Marco stepping above and beyond in food and beverage, to Monse in the spa for the best massage ever, we just had the most relaxing vacation! Loved the food, long walks on the beach, swimming in the pool, enjoying the entertainment...

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Thank Darlene R
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

Let me start by saying that I have traveled to other Hard Rocks in Cancun, and the Riviera Maya. And this hotel falls short in comparison. Food was ok it was edible I'm not sure what was up since this side of the country is known for their excellent food. It's an expensive all inclusive hotel and I was very...

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Thank Rosario R
Reviewed 4 days ago NEWvia mobile

we traveled 6 people together, and at first I thought it would be a disaster because I was travelling with 3 teenagers. but no, there was fun for everyone, every member of the family found activities to entertain themselves. There was live music, really good, the shows at the theater were amazing. The food at Zen was spectacular! Thank you,...

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3Thank Ere R
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Ere R Thank you for your warm comments and for sharing this incredible review with us, it is very gratifying to read that once again we exceeded your expectations and went beyond duty to give you the best time of your lives during this beautiful time. It is amazing for us to see that so many people of our...

Los Angeles, California
Reviewed 4 days ago NEW

This was our 4th time at the resort. Love the environment, small family style resort, and accommodations. The entertainment is very good and the staff really cares about the quality. Our room was great, spacious, just what we needed. The best part is the service. In the past we had Jenny as our server by the pool. She was amazing....

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1Thank ElenasRock
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello ElenasRock It is our pleasure to have you back once again and to welcome you as a Rockstar! We are so happy to read that you had an incredible time on this 4th visit and that you have become a fervent rocker and member of our family. Rosy and Diane are amazing, no doubt they go beyond duty to...

San Diego
Reviewed 4 days ago NEW

Great service!! loved the staff and all the amenities!! Stayed for 5 days over kids spring break and didn't feel like leaving. Everything from dinning to in house amenities were great. One down side was a foul smell in the lobby and the corridors, didn't ask the staff about the source but hopefully it can be corrected.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank KID1381
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Kid1381 Thank you so much for your review and comments about your experience with us, we feel glad to learn that everything was amazing during your time in our resort. As you mention, we are very proud to have the combination of luxury, great service and an incredible location that gives an exceptional experience every time you come; The...

Auburn Twp., Ohio
Reviewed 4 days ago NEW

I will start with the good things. Room very clean. Beds very comfortable. Staff is spectacular. There is always someone to assist you with every possible vacation need or want. Juan at VIP Beach side was a favorite. Drinks are good and top shelf always available. Wine selection awesome. Resort credit is not all its cracked up to be. You...

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Helpful?
Thank sarahsmile7
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Sarahsmile7 We thank you for your comments and for sharing your review with us, we are very sorry to read that your experience was below your expectations, even though you had an amazing time. As you can read in most of our reviews, we strive to provide the most epic and incredible vacations to all of our guests and...

United States
Reviewed 4 days ago NEW

The service, staff, food, shows, everything was 5 Star!! This hotel exceeded our expectations and will be our favorite hotel when planning another trip to Mexico. Loved the Pacific Ocean view from the beach with the mountains in the background! There were so many options for enjoying the beach/pool for different preferences. Cannot wait to return!!

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank William H
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello William H Woow! Thank you so much for this incredible and enthusiastic review that you share with us, we feel honoured to learn that you have become a raving fan of us and that your vacations were top notch! We are thrilled and already waiting for your return, please do not hesitate to contact us prior arrival if you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $452 - $923 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#6 On the Beach Hotel in Nuevo Vallarta
#6 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
243 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our pool waiter "El Toro" was the BEST !!!!!”
Yenwod, 24 Apr 2017 | Read review
“Suites are large and beautiful”
katattackkim, 24 Apr 2017 | Read review
“If you would like piece and quite, choose a room that does not face the pool”
ElenasRock, 21 Apr 2017 | Read review
“Concierge level if you want a balcony that can at least fit two chairs. Other rooms have a step out that cannot even fit a chair”
sarahsmile7, 21 Apr 2017 | Read review
“Upgrade to Ocean View”
lisagX7378TW, 15 Apr 2017 | Read review
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