We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayan Palace at Vidanta Nuevo Vallarta

Save
Traveller (900)
Pool & Beach (219)
Room & Suite (183)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“sea garden”(54 reviews)
“lazy river”(60 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,413)
There are newer reviews for Mayan Palace at Vidanta Nuevo Vallarta
See the most recent reviews
Filter reviews
985 results
Traveller rating
449
271
111
82
72
Traveller type
Time of year
LanguageEnglish
More languages
449
271
111
82
72
Show reviews that mention
All reviewstimeshare presentationsea gardenlazy riverocean viewsales peoplegrand blissactivity centerthrough rciwave poolsmall fridgetaco breakhavana moonbeautiful resortone bedroom suitela plazahuge resortshuttle service
FilterEnglish
Updating list...
471 - 475 of 985 reviews
Reviewed 30 January 2015

We recently stayed at the Mayan Palace and the property was beautiful! That being said, the master room was very small and not up to our expectations for space. We had a lot of issues with reservations, trying to get a 1Br unit 6 months...More

3  Thank rlenway
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 12 February 2015

Dear rlenway : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We...More

Reviewed 27 January 2015

While we were there, we know of two people that had their iPhones stolen. And this is not a reasonable priced location, everything is priced high. They will track you down to get you to a presentation to buy into their properties. Keep your "NO"...More

3  Thank Kirk W
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 12 February 2015

Dear akwalt : Thank you for taking the time to provide us your feedback about your visit to Mayan Palace. It is disappointing to learn that your experience was not satisfactory. As one of the most successful companies in the Mexican tourism field, we clearly...More

Reviewed 27 January 2015

Overall the visit was very good - the property is beautiful and clean, but also very large (too large for some). There is, however, a fair amount of construction going on. The service was excellent (namely Oscar at the pool and Isabel our maid service)...More

2  Thank JRL-MN
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 12 February 2015

Dear JRL-MN : Thank you very much for providing your comments about your vacation at Mayan Palace. We will gladly share your comments with our pool bar’s and housekeeping staff as well. We are certain Oscar and Isabel will gladly receive your feedback, as all...More

Reviewed 21 January 2015

We have had the worst vacation of our lives at Mayan Palace in Puerto Vallarta. We are RCI members, and booked through RCI. 1st we were given a room on the first floor , beside a septic tank line. We asked if we could change...More

5  Thank silverfox123430
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 12 February 2015

Dear silverfox123430 : Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are shocked to learn about the inconvenience experienced during your stay. This highly exceptional occurrence will be shared with the appropriate area since...More

Reviewed 20 January 2015

my girlfriend and I just spent 2 weeks at this resort. when we first arrived (after a long day of travel), we barely got checked in and were accosted by the timeshare sales staff at reception. The sales person was persistent and rude and we...More

8  Thank fender1960
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 12 February 2015

Dear fender1960: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about some our staff, as they always look to exceed all our guests’ expectations. We...More

View more reviews
Most Booked Properties in Nuevo Vallarta
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$103 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (900)
Pool & Beach (219)
Room & Suite (183)
Dining (104)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
yables2018
22 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
running4fun
15 February 2018|
Answer
Response from Paula L | Reviewed this property |
Shuttle service from the airport to the hotel. Cab service from resort back to the airport, but it leaves from the transportation area of the resort and they will set it up for you. They make every step easy!
0
Votes
Cec W
12 February 2018|
Answer
Response from Wendy S | Reviewed this property |
We were at a 1 bedroom and yes it had a coffee maker! It didn’t work the 3 rd day but called down to the lobie and they brought another one!
1
Vote
Room Tips
"We have stayed in a few of the hotels. The Grand Mayan is my favorite. Try to get one that faces the beach..."
Read review
"Make sure you get an ocean view room."
Read review
"Stay on 4th floor or higher facing pool and ocean."
Read review
"4th floor or higher has view of the ocean."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing