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Grand Velas Riviera Nayarit

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2,255 Reviews from our TripAdvisor Community

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Showing 1,841: English reviews
Reviewed yesterday NEWvia mobile

We spent Thanksgiving week at the Grand Velas. Our group of 13 (ranging from age 6 to 73) were greeted with warm hospitality which continued all week. Every employee had a smile seemingly 24/7 and service is the theme. The rooms were spacious and nice. They're also fully stocked with beverages and snacks. But you don't need it because the...

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Thank Frazier5
Maitland, Florida
Reviewed yesterday NEW

I had the opportunity to do a site tour of this property and I was blown away with how beautiful the property was. They have a grand entrance at the lobby and you are immediately greeted with a cool towel and drink (the pineapple ginger water was amazing). The staff is very friendly and accommodating. I like that this property...

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Thank Dynamitetravel
kentucky
Reviewed 4 days ago NEWvia mobile

Went to Grand Velas with my husband and 26 year old son and arrived on Thanksgiving Day. We arrived at the airport and had arranged for a private car. We were at the resort in 15 minutes without a hitch. Our check in was quick and relaxing with the hibiscus tea and neck massage. Our room was on the 6th...

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Thank lovetoroamky
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It is with great pleasure that I read about your flawless experience of your Grand Velas vacation. As a team, it is our goal to have each and every guest feel just the way that you and your family do. Finishing their relaxing and fulfilling holiday with us with intentions of returning to relive the occasion again in the future....

Reviewed 5 days ago NEW

Very solid 4.5 stars. Great first time experience at an all-inclusive for us. Our oceanfront room, the service from the whole staff, especially our conceriege Adrian and Fabiola and the restaurants ( waiters at Lucca in specific) and babysitters was amazing and considerate and comprehensive, while remaining kind and genuine. we tipped at nearly every opportunity, but found the few...

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Helpful?
Thank Jason V
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Jason, I wish to thank you very much for taking the time to share your experience on your first all-inclusive vacation, and also for bringing to my attention certain details that should be addressed in order to win that extra half-star. I do provide an ample amount of empowerment to my concierges and restaurant managers in ensuring that the guest´s...

Redondo Beach, California
Reviewed 6 days ago NEW

My wife and I and are 4 month old made the trip down for a wedding and had a great time. Hose by the pool provided wonderful service and I highly recommend that you sit in his section. We were able to get some much needed vacation time and I would definitely go back.

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1Thank billsN531CT
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

I appreciate that you took a few moments to share with us your happiness on your very recent family trip to Grand Velas. Your recommendation of Jose´s section by the pool will make him much sought after, and rightly so, for his efficient and dedicated service toward you, your wife and your newborn. It is our hope that we have...

Michigan
Reviewed 1 week ago NEW

We recently returned to the Grand Velas after not having visited for 5 years. This is one of our favorite places in Mexico and we were anxious to return. We found the resort as good as we had remembered it, and even better in some ways. The rooms are still beautiful and continue to be kept up nicely. The in...

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Thank GraceM100
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are truly pleased Grace that you had the opportunity to return to Grand Velas after five years. And as director, I am thrilled that you found the resort to be better in many ways. The resort certainly has made improvements since 2011. Along with revamping our culinary program, we have constructed our new lobby bar Koi and Teen´s Club....

Hillsboro, Oregon
Reviewed 1 week ago

This is the 3rd year on the same week that we have stayed at Grand Velas. This place is awesome. From arriving in the lobby to check in until you leave you can expect to be pampered during your stay. The facility is beautiful and the views spectacular. It is low key luxury at its best. Food is great at...

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Thank Brian B
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Brian, after three "awesome" visits I believe it is safe to say that Grand Velas is your go-to resort for luxurious pampering. With your experience with us, you can be confident that each luxurious day is not an anomaly, but the norm. And I am sure that you have become good friends amongst the staff, as their friendliness allows them...

Regina, Canada
Reviewed 1 week ago via mobile

40th anniversary one week trip to Grand Velas. Westjet flight was great - 10 min through customs at PV airport and 15 min to resort. I had sent an email asking to upgrade our room but they said they did not receive but they had a suite available for 6 nights but at a higher rate than I expected. Since...

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Thank Bernie17355
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Thank you very much, Bernie, for selecting Grand Velas as the setting for your milestone 40th anniversary. I do apologize for not quite being able to fulfill your request upon your arrival, as the availability of the resort was somewhat scarce. But I am glad that it did work out for an "outstanding" week. And I will be sure to...

sf
Reviewed 1 week ago

My family recently stayed here and celebrated my Husband's 50th birthday and son's 18th birthday. They both had a wonderful time. We really appreciated that the evening restaurants had menus that specifically showed the gluten-free options as one of my son's has celiac disease. Unfortunately, the buffet does not specify their gluten free options. The service at the hotel was...

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Thank 3kidmomsf
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are very honored to have been chosen as the vacation setting in which to celebrate the birthdays of your husband and son. As you have experienced, my team of concierges goes out of their way to help with the celebrations, and our dining venues are well-known for helping the celebrations with a small but delicious detail. I am further...

Des Moines, Iowa
Reviewed 1 week ago

We came in April and had to come back for Thanksgiving. Much busier in the fall but the staff was still terrific and a free room upgrade was much appreciated after some poor service. We felt the concierges fell a bit short this time, but it was a lot busier. Special thanks to Hector Guicho (he should be made a...

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2Thank PVFans
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review
Google Translation

Ha sido un honor ser su resort elegido para celebrar juntos el cumpleaños de su esposo. Nos complace su mención...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $764 - $3,897 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Suites And Spa Resort
Grand Velas All Hotel Nuevo Vallarta
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Hotel Style:
#1 Spa Hotel in Nuevo Vallarta
#1 Luxury Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 Top resorts Hotel in Nuevo Vallarta
#1 Family Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
124 questions
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Questions? Get answers from Grand Velas Riviera Nayarit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher up have the better ocean view but all rooms face the ocean”
 of 5 bubbles Dynamitetravel, 7 Dec 2016 | Read review
“high floor nice view, oceanfront adjacent to wedding/party area”
 of 5 bubbles 851jasonv, 3 Dec 2016 | Read review
“High floor center is the best, but I don't think there is a bad room in house. ”
 of 5 bubbles BrianB174, 1 Dec 2016 | Read review
“We had a family suite which had a jacuzzi on the deck and beautiful sunset views and daily massage included.”
 of 5 bubbles 3kidmomsf, 30 Nov 2016 | Read review
“Try to get a room in the middle for the best view. Further from elevators which is good and bad!”
 of 5 bubbles PVFans, 29 Nov 2016 | Read review
5 of 5
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