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Bel Air Collection Resort & Spa Vallarta

PricelineUS$78*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$143*
US$78*
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US$140*
US$102*
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Bel Air Collection Resort & Spa Vallarta
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2,037 Reviews from our TripAdvisor Community

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Showing 690: English reviews
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Reviewed 5 days ago NEW

Front desk and bellboys where great but that's about it. My room was hot ac didn't work to well. The food was below average not to mention the wait for the food was ridiculous. At time we had to wait hours to receive our food while I saw people who order 20 mins after us get their food way before.

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Thank I9753NDmariag
Mexico City, Mexico
Reviewed 1 week ago

I went for a wedding but I was such a awful time, firstable the employees are very unpolite, all service in general are terrible even the managers the just laugh of you when you are complaining about. Rooms very dark and dirty within humidity smell, the food very bad and even if you book for an all inclusive there are...

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Helpful?
Thank moisescanoval
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: We appreciate the time taken to share your comments, we are very sorry that we do not meet your expectations and it is worth mentioning that we will work in every point that I comment on to get us another chance and provide you with an excellent service in all aspects. Thank you.

Reviewed 1 week ago via mobile

I should mention that we stayed here exactly 1 year ago and had an enjoyable week. So when we drove up today and saw the huge expansion project we knew it would be different. Whoever is managing this place could care less about customer service. It's going to hell quickly and looks filthy. Plumbing problems and broken refrigerators and a...

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Helpful?
2Thank Roxo1956
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Roxo1956: I have to thank you for taking the time to write this review. I would like to adress this matter personally, please take your time to send an e-mail to Javier ayala and Salvador Sanchez from member and guest services liaison@belairvallarta.com and my e-mail gerenciageneral@belairvallarta.com so we can follow up your review. Sincerely

Rockford, Michigan
Reviewed 1 week ago

We had a wonderful two weeks at Bel Air Resort. The staff was friendly, helpful, and curtious. The rooms were great and clean, very relaxing. The view of the ocean and bay was exceptional.The beach was a very nice sandy beach.It was a short walk to the store. The bus stops right out front so you have many towns you...

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Thank garyanddonna4
Texas
Reviewed 3 weeks ago

Room 5205. The boutique resort is such a pretty resort. It's very unfortunate that the service and restaurants were so lacking. Housekeeping was very poor. Housekeeping came in twice at 10am and wanted to clean with me in bed! Floors were disgusting. I was referred by Grand Mayan. Not near the service!!! I would think the workers would acknowledge you...

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Helpful?
Thank crellison
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: We thank your comments to those who will give due importance and we will work so that on your return you take a better and excellent experience Thank you.

WinnipegR
Reviewed 3 weeks ago

Master suite is beautiful Service has been incredible and all the staff so accomodating! We love hiw quiet the property is yet so fun . Sushi is amazing ...all the food was delicios and entertainment staff are the best !

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Helpful?
Thank VickiSecrets
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: We are happy to know that the stay in our hotel was excellent and that the service by our staff was the best, we will continue working so that each visit will take a new and memorable experience. Thank you.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

We stayed at Bel Air for our honeymoon. Our room was extremely small and a tad bit outdated. The first room we were placed in had ants crawling all over the night stand next to the bed so they switch us to another room. We made the room work for the 4 days we were there but after visiting the...

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Thank corrieb225
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: We thank you for sharing the experience of your stay, at this moment we are in the process of expansion in our facilities and later we will be remodeling the current ones so that on your return you enjoy the modern and comfortable facilities. We hope we can continue to count on your preference, Thank you.

Brownstown Township, Michigan
Reviewed 4 weeks ago

everything was fine except the noise late at night we stayed one week those people stayed only three days or less. water in pool was always clean but the jauzzi were dirty because kids were in them and they had sand on the feet and they weren't 14 years old.

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Helpful?
Thank Pamela O
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: We thank you for sharing your experience as it is very important to know your opinion. At the moment we are in the process of expansion in order to return to enjoy the most comfortable and modern facilities, we hope to continue to count on your preference. Thank you.

Boston, Massachusetts
Reviewed 4 weeks ago

Black stains on the linens, dirty towels. While eating our only meal there(buffet) I took a plate and felt something moist and gooey on my fingers to realize it was beans. Yes the same kind they were serving at the buffet ! So it took 5 more plate changes to finally find one without bean stains. So basically they were...

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5Thank 828arief
Anwar S, Gerente at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: We thank you for sharing your experience and regret what happened, we will give due follow-up with the required importance, as we would like to allow you to count on your return and thus provide you with an excellent experience in all aspects. Thank you.

Colorado
Reviewed 4 weeks ago

Stayed here for 3 days in Feb. I was not very thrilled with my stay. The bathroom was really disgusting and wanted to charge me almost $100 to change my room. The rooms and furniture is very old. the grounds are well kept. the food is okay.

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3Thank lexie m

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
"Bel Air Vallarta the perfect hotel for a family vacation" Family vacations are made to be on the Riviera Nayarit. Enjoy the beauty of the traditional Puerto Vallarta, the beautiful and colorful Bucerias, or maybe the exclusive Nuevo Vallarta where you will find everything you were looking for and more. Can you imagine spending a day at the spa pampering yourself at one of the best hotels in Nuevo Vallarta? Imagine your kids having a blast at our Kids Club, everything is possible here. A destination like this provides much as you can imagine, activities on land, sea and even air is what awaits you. Stay with with your family and enjoy the best time of your lives together and create your own #BelAirMoment. Bel Air Vallarta offers 215 spacious and luxurious rooms where you can enjoy a deserved rest after those long days at the beach, pool or enjoying the gastronomic offer that we have for you along with all the entertainment options that this resort has. In addition to luxury hotel rooms in Nuevo Vallarta Bel Air Vallarta offers luxury amenities that will make your stay a unique and memorable vacation, the "Bel Air Delights" those great little details that will give your holiday a touch of sophistication and also will make you feel at home. Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights In Bel Air we know that your holiday should be something memorable that's why we have created a series of experiences that will fulfill all your dreams and needs to make your vacation something you cannot forget. Personalized vacation experiences with a touch of luxury and sophistication, the "Bel Air Experiences". All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $111 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Bel Air Collection Resort And Spa Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#13 Family Hotel in Nuevo Vallarta
#14 Spa Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Vallarta staff and other travellers.
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Questions? Get answers from Bel Air Collection Resort & Spa Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for another options”
moisescanoval, 22 May 2017 | Read review
“Choose a room away from the construction, nearer to the front.”
C2915ELpatriciap, 21 Apr 2017 | Read review
“pick a room with view”
idajimmi, 6 Apr 2017 | Read review
“You can either choose an ocean view or easy access with pool view.”
SLCtoSEA, 6 Apr 2017 | Read review
“6308 was beside construction but beautiful”
307mirandac, 5 Apr 2017 | Read review
5 of 5
Priceline
US$78* /night
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Booking.comUS$140
TravelocityUS$102
CancelonUS$143
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Prices are for 1 room, 2 adults
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