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Hotel Riu Vallarta

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4,703 Reviews from our TripAdvisor Community

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Showing 4,204: English reviews
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Cardiff, United Kingdom
Reviewed yesterday NEWvia mobile

So we've been here since Saturday, 6 days in total we've been so far out of a 2 week holiday. I'm not impressed at all. The food is awful. Everyone raved about the steakhouse so we thought we'd give it a go. No children's menu for my 6 year old daughter. All the food came cold, vegetables and potato wedges...

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Thank RhiannonJ880
A TripAdvisor Member
1 review
2 helpful votes
Reviewed yesterday NEWvia mobile

I would recommend this hotel to anybody looking to take their children on a nice holiday. It's an older hotel but the food and staff were amazing. You will never beat a 5 star adult-only resort in regards to hotel expectations, but nevertheless we felt perfectly safe and welcomed and the hotel was very clean. We travelled from Canada with...

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2Thank A TripAdvisor Member
Reviewed yesterday NEWvia mobile

We were extremely disappointed by the Riu Vallarta hotel. The decor in the rooms is very dated, with rock hard beds. Our room smelt damp and got no natural sunlight. It was very cold in the room all the time and was very noisy as we were close to the 24 hr sports bar on the ground floor. We asked...

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3Thank Judysp123
Bellevue, Nebraska
Reviewed yesterday NEW

Stayed Feb 17th til 21st, so it was only a short stay. But place was great. Pools were festive and lots of activities to keep you in the party mode. The beach was decent, could have been raked on a nightly basis like I've seen on other resorts. The surf was constant and medium to large waves were present every...

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1Thank James S
Waukesha, Wisconsin
Reviewed yesterday NEW

This is our first time at a RIU property. Our trip was arranged through Funjet and everything worked out well. Transportation was all arranged, short drive from the airport, very friendly service, easy check in. The resort was much smaller than many we have stayed at in the Riviera Maya, but still a nice place. The room we stayed in...

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1Thank Becky K
Orillia, Canada
Reviewed yesterday NEW

We have stayed 8 times at the Riu Vallarta since 2012, with the most recent stay being Feb 6-20, 2017. There have been noticeable changes in the 5 years. The quality of the food at the buffets is still very good in terms of quality and variety. The serving staff are still friendly and efficient although there seemed to be...

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2Thank bvanallen
Brighton, Colorado
Reviewed yesterday NEW

Seven of us including friends and family stayed here in February. Overall it was a great time and everyone liked the hotel. The food was really good in all of the restaurants. The hotel seems a little dated and lacks some of the amenities that the newer hotels have. There is only one buffet for breakfast and it was really...

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1Thank Geoffrey M
Reviewed 2 days ago NEW

First stay at the RIU Vallarta. I have stayed at a Barcelo Palace and I found the RIU Vallarta to be only 1 notch below. The service we received was excellent. For instance, our toilet was making a howling noise when filling so I reported it to the desk. The same day maintenance replaced the valve on the toilet and...

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8Thank Gary B
Toronto
Reviewed 3 days ago NEW

Let me start off by saying that this is the 4th Riu that we stayed at so we have a pretty good perspective of what the chain represents. While the Vallarta claims to be a five star we have traveled enough to say that it may have been in its early days but is now a notch below. The Good...

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8Thank Foxguy
Langley, Canada
Reviewed 4 days ago NEW

We booked with Sunwing vacations which was very helpful in getting us to the hotel, organizing excursions, and answering any of our questions (desk located in the lobby). The wifi was strongest in the lobby but spotty the minute you stepped away. I was not prepared to pay $50 USD for a week to have wifi in my room which...

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4Thank mkupgrl
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $247 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
919 questions
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Questions? Get answers from Hotel Riu Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 2nd floor so our view to the ocean wasn't the best. I would say to get a room above the fourth floor”
 of 5 bubbles T4846GAjamess, 23 Feb 2017 | Read review
“Rooms facing the courtyard are very loud at night.”
 of 5 bubbles klotzbj, 23 Feb 2017 | Read review
“We had an excellent view from the end of the northern most section of the hotel.”
 of 5 bubbles geoffreym497, 23 Feb 2017 | Read review
“Ocean view rooms are all Junior suites.”
  • Ocean view from room, #5039
 of 5 bubbles garybY6518PZ, 22 Feb 2017 | Read review
“Not sure worth an upgrade but the higher floor the better. We were on the north side 8th floor facing the Jalisco and it was perfect.”
 of 5 bubbles Foxguy, 21 Feb 2017 | Read review
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