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Irwin's Mountain Inn

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526 Reviews from our TripAdvisor Community

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Showing 487: English reviews
canberra
Reviewed 10 October 2016

This hotel was great. We had a balcony with a nice view and actually ate our dinner at the table overlooking the balcony view. We bought some cheese, dips & meat at the supermarket and when we couldn't eat it all there was a fridge to keep the food till the next night. Very inexpensive way to travel. The room...

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Thank colleencanberra
Laval, Canada
Reviewed 2 October 2016 via mobile

Very nice , great staff , but I think that guests should get have priority seating at the restaurant , a tour bus came and there was no room left. The wait was at least a half hour . They should have some tables set aside for guests . The hotel was clean And modern.

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Thank Todd B
Morden, United Kingdom
Reviewed 26 September 2016

Hotel really central to all the amenities in Banff. Hotel staff were really friendly and helpful. The room was excellent, and very comfy beds. Very good Buffet breakfast selection, reasonably priced. Plenty to see and do in this very picturesque town.

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2Thank Roger L
Alberta, Canada
Reviewed 26 September 2016

Irwin's is our home away from home when we visit Banff. The location is great, hotel & rooms are always clean, beautiful views of the mountains, & the staff is definitely the nicest in Banff...always have a smile on there faces! Can't wait till our next visit.

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1Thank Misty F
Vancouver, Canada
Reviewed 25 September 2016

Service was good, arrived early and was able to get the room rightaway which was nice. The room was nice and clean, spacious. Location was perfect. The only thing I would say is the hotel needs some renovations, it looks old and tired.

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Thank Jimmy B
Issaquah, Washington
Reviewed 20 September 2016

We stayed at this hotel for three nights in early September. This was our first visit to Banff National Park. We were four adults including a senior and a young couple. Great location ---> First, the location of the hotel is great. It is located about six minutes walk from the center of the Banff downtown. Great customer service --->...

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1Thank Arnab S
Strongsville, Ohio
Reviewed 16 September 2016

- My stay started with being directed to the underground garage (after she looked at my Jeep Cherokee) and finding my vehicle was too tall, and I had to back out, up the slope from the garage entrance. Fortunately there was no one behind me. - I was disappointed that the "mountain view" room actually looked out on the back...

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Thank xyzsail
Surrey, Canada
Reviewed 13 September 2016

We booked a suite and a standard double ... oops. The difference for the $$ is just a microwave and a tiny "kitchen" sink. Not at all what we anticipated when booking the suite. If there is a next time here we will book two standard rooms. Having said that the rooms were spacious and the hotel was reasonably quiet....

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Thank Paul B
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Paul B. Some of your points are needing to be addressed. While I understand you may view amenities in light of a "microwave or tiny kitchen sink", I think it is important to understand that these are not the defining identities of room types. To clarify, the Queen Suites have a much more spacious layout and a good portion...

Calgary, Canada
Reviewed 13 September 2016

With family visiting from Ontario, we decided to book rooms at Irwin's for our Banff adventure. The staff were amazing from booking, through check in and departure! Our great niece has a physical disability and when asked if we might get an early check in to allow her opportunity to rest part way through the day, the staff went out...

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Thank Katey2319
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Katey 2319. Thanks so much for your review of our property. I am truly grateful for you taking the time to note your experience. Our team will be so glad to hear your comments given your experience. We take these comments seriously and we look forward to hosting you again real soon. Thanks for your comments and when you...

River Forest
Reviewed 11 September 2016

Hotel was adequate but I would probably not plan to stay here again. Not all that clean (especially in the public areas), hard to navigate the twisting confusing corridors, staff were not particularly interested, and it's a fair walk from the center of town (but only 10-15 minutes to the river & hikes). Nothing particularly wrong with it, but I...

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Thank CEB624
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello CEB624. I am a bit shocked by your comments given our track record of cleanliness and comments from past guests. I am sorry your experience reflects the opposite of many who have stayed with us and I would urge you to give us a second chance. Our goal is to ensure everyone has a fantastic stay at our property...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 

Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $91 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
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Questions & Answers

Here's what travellers have asked, with answers from Irwin's Mountain Inn staff and other travellers.
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Steamboat Springs, Colorado
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Questions? Get answers from Irwin's Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room on Level 2 with a balcony overlooking the main street with views to the mountains and autumn trees.”
 of 5 bubbles colleencanberra, 9 Oct 2016 | Read review
“Unfortunately, the fist night we were there we didn't get much sleep as neighbors kept running in and out of their rooms and making a lot of noise, the rest of the time it was pleasant.”
 of 5 bubbles jimmyb692, 25 Sep 2016 | Read review
“For better room selection, do NOT book with Expedia or Travelocity. Book directly with Inn.”
 of 5 bubbles tripmagoo, 4 Aug 2016 | Read review
“Rooms are better in higher floor”
 of 5 bubbles SutySee, 29 Jul 2016 | Read review
“Don't waste your time ... very overpriced for what you get. Too many other options.”
 of 5 bubbles Kathe913, 23 Jul 2016 | Read review
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