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Irwin's Mountain Inn

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541 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Winnipeg, Manitoba, Canada
Reviewed 28 June 2014

There is barely any parking. Parking for Cars is underground, if you park in the tiny lot, they ask you to move it. I would not recommend staying here if you have a Truck or larger vehicle as chances are high to getting scratched in the small lot. They never called us to tell us there was a large Race...

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Helpful?
Thank Debra V
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am so sorry that your stay was marred by your parking experience. We try so hard to accomodate our larger vehicles by placing them in our TOUR BUS parking when it's not being used. My sincere apologies and despite this inconvenience, I hope you will give us a try. Our staff work so hard to help find you parking...

bastrop, Texas
Reviewed 21 June 2014

Cons: Parking got a little crowded on the weekend, (we always had a spot though). When you come in from the parking garage through the hall area it smells a bit, however the laundry room is on that floor as well. (No deal breakers there which is why I kept the 5 rating). Pros: Everything else, I was floored to...

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Helpful?
1Thank krystalzildjian
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

So glad you stayed with us! Thanks for your most honest review. Despite some of the parking woes we have during the busy summer season, our parking is FREE. That isn't always the case in Banff and we are proud of that fact. We do have overflow parking with our sister properties next to us and we do offer free...

Airdrie, Canada
Reviewed 16 June 2014

We recently had a wedding in Banff and needed accomodations. We found Irwin's through a web search and booked immediately. Upon check in we were greeted by Yui, who was extremely friendly, kind and informative. They had underground parking making unloading and loading very easy. (Just note, there are limited spaces so take that into consideration when looking at check...

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Helpful?
Thank FlipAppeal
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Wow! What a fabulous review to be able to respond too! I will pass on the compliments to our staff who helped you. She is fantastic and has brought back so many guests over the years. Her customer service is so helpful in that she will point you in the right direction to the sights and sounds of Banff. El...

Perth, Australia
Reviewed 16 June 2014

We booked our three night stay at Irwin’s Mountain Inn, Banff based on recommendations made by travellers on Trip Advisor. We expected little more than budget accommodation, but the actual property far exceeded our expectations! Firstly, we were able to check in early and we were upgraded from a queen room to a family suite. The duty receptionist was able...

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Helpful?
Thank FreoCreatures
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for your quality review. We love it when people are surprised by their rooms. Even though we are a budget property, we do a fabulous job of keeping rooms clean and crisp. Our goal is to serve you well with our staff and the many ammenities that make your stay a memorable one. We love the El Toro...

Brisbane, Australia
Reviewed 7 June 2014

Irwin's Mountain Inn is just a few minutes walk from the main city center and local grocery store. The rooms are very large for a motor inn and it was nice to have a nice hot shower with decent water pressure during the colder climate. Friendly staff and great rates!

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Helpful?
Thank Rohcub
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Cheers, for your kind commentary. Thanks for highlighting our large rooms. They are indeed spacious and clean. I hope you come again and stay with us soon. When you do look to book, call us direct at our property. We have the lowest price guarantee when you book directly with us. Our goal is to have you stay with us...

Edmonton, Alberta Canada
Reviewed 6 June 2014

Just returned from a 2 night stay at Irwin's Mountain Inn. We were in a King room, check in was quick, the room was on the second floor facing the back, view of the mountains and quiet neighbourhood. The room was exactly as described, fridge, flat screen tv, and even a jetted tub. Everything in the room was very clean,...

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Helpful?
Thank KBB57
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so very much for your comments. Your comments speak to our staffs efforts to keep our property clean, comfortable and affordable. Here at Irwin's we seek to provide the best ammenities for our budget property. I am once again thankful for your stay with us. If you are looking to stay again with us, book direct! We offer the...

Westlock, Canada
Reviewed 6 June 2014

This is where we usually stay every year. It's out of the busy area, friendly staff, nice rooms. But, they have minimal parking, this time I was so disappointed because on Saturday there was no parking anywhere. We drive around & around, finally had to park on the main street, about a block down. It was horrible to have to...

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Helpful?
Thank holidaywecelebrate
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so much for sharing your comments even though it is hard to see your disappointment with our parking. As is a common theme at the Irwin's we try to accomodate by having guests park at our sister properties right beside us. Plus the one area I try to reiterate is that our parking is in fact FREE. The older...

Calgary, Canada
Reviewed 2 June 2014

We stayed at Irwin's Mountain Inn while in Banff for the Food and Wine Festival. It was a lot cheaper than the other hotels I had looked at which made it appealing. I upgraded to a room with a Mountain View/ Balcony/Jetted Tub/Microwave & Fridge. Upon check-in the girl at the front desk was friendly enough. I was given my...

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Helpful?
1Thank Newfie-K
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for staying with us during the Banff wine festival. I appreciate your comments and we take them very seriously. I am truly sorry that our customer service wasn't up to par. This is something we will look at and work on changing to ensure every stay meets that standard. I was glad to hear that the rooms were up...

Reviewed 28 May 2014

I recently stayed here for one night and the room was great, it was spacious and clean. The location was good and convenient to town. The gym wasn't anything special, but the hot tub was nice and relaxing. This hotel is really good value for money and I would stay here again.

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Helpful?
1Thank Nikki P
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

So glad our staff made your stay a good one! Thanks for staying with us at the Irwin's Mountain Inn. Your feedback is helpful to us. I am glad you experienced our great housekeeping and the great value that is Irwin's. You highlighted our free gym space that is made to enhance your stay with us. We have free weights...

Reviewed 27 May 2014

On returning to beautiful Banff, we booked into Irwin's Mountain Inn due to the price, great location close to town and previous experience of staying here. The convienience of having a restaurant near the lobby was great and lovely staff made check in a pleasurable experience.

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Helpful?
Thank Sherree S
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am always so pleased to hear from our returning guests. Thanks for staying with us. I am always so thrilled about the comments about our great staff and the best restaurant in town, the El Toro. Our hope is that your check in is painless and your experience is supreme so that memories of Banff are for years to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 

Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $108 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
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Questions & Answers

Here's what travellers have asked, with answers from Irwin's Mountain Inn staff and other travellers.
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Calgary, Canada
Steamboat Springs, Colorado
5 months ago
Bryan, Texas
6 months ago
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Questions? Get answers from Irwin's Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room #346 is great, large, quiet and renovated, facing back side, arrive early if you want underground parking”
 of 5 bubbles andrew154913, 19 Feb 2017 | Read review
“Try to not be on the main floor. Honestly, the wall are thin for all the rooms.”
 of 5 bubbles BigMack2017, 15 Feb 2017 | Read review
“Call for a reservation - we got a room rate and type better than anywhere else we could find!”
 of 5 bubbles 2010JD, 13 Jan 2017 | Read review
“Looking over Banff Avenue is the best view”
 of 5 bubbles 724antonioq, 10 Dec 2016 | Read review
“We had a great room on Level 2 with a balcony overlooking the main street with views to the mountains and autumn trees.”
 of 5 bubbles colleencanberra, 9 Oct 2016 | Read review
5 of 5