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Irwin's Mountain Inn

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544 Reviews from our TripAdvisor Community

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There are newer reviews for Irwin's Mountain Inn
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Showing 503: English reviews
Reviewed 27 May 2014

On returning to beautiful Banff, we booked into Irwin's Mountain Inn due to the price, great location close to town and previous experience of staying here. The convienience of having a restaurant near the lobby was great and lovely staff made check in a pleasurable experience.

Thank Sherree S
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am always so pleased to hear from our returning guests. Thanks for staying with us. I am always so thrilled about the comments about our great staff and the best restaurant in town, the El Toro. Our hope is that your check in is painless and your experience is supreme so that memories of Banff are for years to...

Brownfield, AB
Reviewed 22 May 2014

The Irwin was great! Super value for a double queen bed room.Beautiful view of the mountains, friendly staff and walking distance to Downtown Banff. We will definitely be choosing the Irwin Hotel the next time we come to Banff.

Thank YvonneBrownfield_AB
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I want to take the time to thank you for staying with us at the Irwin's Mountain Inn. It means a lot to get this kind of feedback and we really appreciate the highlights of your experience. I'm so glad that staff made this stay special along with our clean and affordable rooms. Please know this means so much to...

Red Deer, Canada
Reviewed 29 April 2014

Stayed here for one night in a 2 queen room. Rooms have been recently renovated within the last two years. The rooms were average size, clean with comfortable beds. The staff at check in were friendly and accomodating. The underground parking was a bonus. I found the room price cheaper on tripadvisor so I contacted the hotel and they matched...

Thank stephanie b
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for your comments on your stay with us. Our staff are always excited to see comments on our customer service. We strive to provide an experience of comfort and value. Our rooms are indeed comfy and clean and I will mention we received the HOUSEKEEPING AWARD from the Hotel Association which is a major achievement. Our goal is clean...

South Australia
Reviewed 25 April 2014

This hotel is easy walking distance to shops, museums, Cascade Gardens etc. Our room was clean and comfortable. Check in was easy and painless. We ate in the restaurant next door one evening which was nice. Would stay again.

Thank Hermitage123
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for staying with us! I'm super excited about your comments. So glad El Toro was mentioned in your post. We are so proud of this partnership with our hotel. Their selection and service is second to none. Thanks for your kind comments.

Munich, Germany
Reviewed 24 April 2014

Obviously prices in Banff are pretty high, so if you are looking for a place offering a good value for money Irwin's Mountain Inn is a good choice. It looks a bit like it has already seen its best years but the rooms are really, really big and comfortable. Don't expect anything modern or fancy though and you won't be...

Thank Munichbee
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I would like to take the time to thank you for your review of the Irwin's Mountain Inn. Thanks for highlighting our spacious rooms and the great customer service that we have been strivinig for over the years. Thanks for staying with us and I hope you do stay with us again. We strive for value and experience at our...

Reviewed 5 April 2014 via mobile

Irwin's has positioned itself correctly - a truly value for money accommodation. Don't expect 5-star lodging but it has all the creature comfort necessary to make your stay enjoyable. Minutes walk to the main shopping strip along the same road the property is located on, and even nearer is the Safeway supermarket. Two washer and 3 dryer - all coin...

1Thank CookieBaby2010
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for covering it all in your comments to us. We appreciate the feedback so much. Our hope is that comfort, value and staff are top notch so that your stay is a memorable one and that a return trip happens again soon. Our ammenities are simple but make the stay beneficial because we think of the budget minded traveller....

Reviewed 4 April 2014

We stayed at Irwin's one night for a last minute family get-a-way on March 19th, after reviewing trip advisor recommendations I booked here 2 nights before arrival. We ended up with an extra adult but upon check in staff very quickly and painlessly were able to locate an extra single room for us. The hotel is within walking distance to...

1Thank EGerock
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am super thrilled to hear of your stay with us and the way in which you were able to find a quick and efficient resolution by our fantastic staff. I am very thankful that you experienced great customer service and that the hotel itself made the stay enjoyable. We hit the price, the comfort and the staff and for...

Sask., Canada
Reviewed 31 March 2014

For what we spent this was perfect. Our room was fantastic. Great mountain view/balcony. Very clean and recently updated. The room had lots of room for all 4 of us. The room was quite hot but we just opened the door up. It might be a little noisier than some hotels depending who is staying I guess. The beds are...

2Thank PMichelleL
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so much for taking the time to comment on our staff and facility. We are so happy to hear about your experience being pleasant and meeting all the criteria to make your stay enjoyable. Our staff love hearing that they made a difference in your stay with us. That is a huge plus for our guests. Our comfort and...

Calgary, Alberta, Canada
Reviewed 28 March 2014

We booked on line and got a great deal. We brought our dog for and extra $10 a night. The place could use a little updating but overall for the price was very good. The pillows where in disparate need of replacement.

Thank Matt W
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Valued Guest: Thanks for taking the time to highlight our pet friendly hotel. Thanks for your comments surrounding our great value and pleasant stay. Our property is clean and comfortable and winner of the 2014 AHLA housekeeping awards due to our continued efforts in this area of cleaning and comfort. Please stay with us again very soon and thanks...

Regina, Canada
Reviewed 20 March 2014

The staff was very friendly, from the front desk agent to the housekeepers. We rented the 'honeymoon suite' as it had a jacuzzi tub - it was well used after a day on the slopes! The room is nothing spectacular, it was clean, and the bed was very comfortable. The room had a good view of the mountains as well....

Thank jesaco1114
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for taking the time to highlight your stay with us here in Banff. Thank you for the kind remarks surrounding our staff. I will totally agree with you, our staff is second to none! They are tremendously helpful and their customer service skills shine for our property. Even though we are a budget property, we do have some...

341 photos of this hotel

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Room/Suite (28)
Hotel & Grounds (19)
Bathroom (10)
View from Room (8)
Other (29)

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Amenities (28)
Family Suite (47)
Hot Tub (12)
Mountain View Jetted Tub Room (34)
One King Bed (34)
The Hotel (35)
Two Queen Bed Suite (33)

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (11)
Room/Suite (8)
Bathroom (1)
Dining (1)
Other (3)


  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 

Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $108 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
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Questions & Answers

Here's what travellers have asked, with answers from Irwin's Mountain Inn staff and other travellers.
11 questions
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Toronto, Canada
Calgary, Canada
13 days ago
Steamboat Springs, Colorado
6 months ago
Bryan, Texas
6 months ago

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Questions? Get answers from Irwin's Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite Banff Avenue are generally quieter.”
seemac70, 29 Mar 2017 | Read review
“room #346 is great, large, quiet and renovated, facing back side, arrive early if you want underground parking”
andrew154913, 19 Feb 2017 | Read review
“Try to not be on the main floor. Honestly, the wall are thin for all the rooms.”
BigMack2017, 15 Feb 2017 | Read review
“Call for a reservation - we got a room rate and type better than anywhere else we could find!”
2010JD, 13 Jan 2017 | Read review
“Looking over Banff Avenue is the best view”
724antonioq, 10 Dec 2016 | Read review
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