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Elk + Avenue Hotel

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Traveller (299)
Room & Suite (292)
Pool & Beach (22)
Overview
  • Excellent31%
  • Very good43%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,748)
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1,622 results
Traveller rating
519
642
300
113
48
Traveller type
Time of year
LanguageEnglish
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519
642
300
113
48
Show reviews that mention
All reviewsbanff international hotelgreat locationceiling fanunderground parkingloft roomthe main streetshops and restaurantsgood sizewould stay here againski busfront desk staffcentre of townhot tubclose to downtownbeds were comfortablemountain viewlake louise
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1 - 5 of 1,622 reviews
Reviewed yesterday

Wonderful location immediately in the Town. Very welcoming. The boys and girls on reception are most helpful and understanding. Mathieu is very professional and informative. His colleagues are also super to deal with. The hotel is currently have AC installed. We would definitely stay there...More

Thank TheFlyingFrock
Reviewed yesterday

This is a very good hotel in the midst of the tidal wave of places to stay in Banff. Great beds, good location, very good lounge and cafe and a good staff made for a pleasant two-day stay while awaiting transit on the Rocky Mountaineer.

Thank abigguy
Reviewed 2 days ago

My wife and I stayed for 3 nights, as part of an organised trip. The hotel was very clean and the staff very friendly. Food was great. because I have health issues, staff on the front desk changed my room straight away for me.

Review collected in partnership with this hotel
Thank lufcdiamond
Reviewed 2 days ago

We stayed here with our three kids aged 11, 13 and 17. We moved from the hostel up the hill because it wasn't comfortable sharing a crowded dormitory with strangers. For just a few dollars more we got spacious accommodation with our own bathroom, lounge...More

Review collected in partnership with this hotel
Thank Adelaidefamily2018
Reviewed 3 days ago via mobile

Housekeeping left pillows on the floor. The fridge was broken and everything in it became frozen and ruined. (fresh berries got totally ruined. Housekeeping never filled up the toilet paper and we had to go to reception and ask for toilet paper every day which...More

Thank Mads C
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 2 days ago

Thank you for your feedback on your stay. They are very helpful in highlighting where we can improve our services and I will certainty pass along this information to the relevant departments. I am glad you appreciated the rooms and their cleanliness. Our A/C is...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Business Centre with Internet Access
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$120 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (299)
Room & Suite (292)
Pool & Beach (22)
Dining (10)
Amenities (9)
Questions & Answers
Ask a question
paulinep552018
11 July 2018|
AnswerShow all 2 answers
Response from gary06labbett | Reviewed this property |
We used Brewsters this year but we have used Banff transporter as well in the past. Both good.
0
Votes
sue6295
16 December 2017|
AnswerShow all 2 answers
Response from CDN S | Reviewed this property |
Nope.
0
Votes
Katrina S
4 November 2017|
AnswerShow all 4 answers
Response from clarkeronald | Reviewed this property |
Yes
0
Votes
Room Tips
"Our room was on the side away from the centre. Very quiet. Updated and very nice."
Read review
"We were on the ground floor and did not find the street noise too much"
Read review
"All rooms are accessible via lifts and wheel chair access is available. Breakfast in a cafe nearby is cheaper"
Read review
"Never ever accept room 160!"
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