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Elk + Avenue Hotel

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Elk + Avenue Hotel
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1,011 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Alix, Canada
Reviewed 27 September 2016

Stayed at the Banff International, for a Road Race Melissa's last weekend. The hotel has been remodelled and is very bright and clean. Our room had a huge stand up shower. Keurig coffee machine is a nice added touch.Free underground parking. A Ricky's restaurant. Would definitely go back.

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Helpful?
Thank Gary K
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience of staying with us for Melissa's annual road race. It is very pleasing to our ears to hear that you enjoyed an "awesome stay" and that you will return. We also appreciate knowing that you found the remodelled rooms very bright and clean and enjoyed the Keurig. We want to provide a great sense...

Toronto, Canada
Reviewed 26 September 2016

Booked a standard room with two queen beds - but no mirror in the room - the only mirror is in the bathroom, so you have to wait until everyone clears it - I've stayed in motels better than this - and for less than half of the price we had to pay. Beds on the hard side, but comfortable...

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Thank wouldtravelmorebut
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your recent stay at the hotel. We appreciate your feedback and suggestions and will certainly use them to see what areas we can improve in. On the subject of our design principles, with our recent renovation part of the concept was to reduce clutter and unfortunately bedroom mirrors became victim to this; however, with guest feedback...

A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 25 September 2016 via mobile

Stayed here for 2 nights. Lovely hotel, great location and very clean rooms. Staff were very helpful and friendly, especially Sian on reception who moved us to another room, as our original room was too warm. Hotel has no air con but fans are provided.

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Thank A TripAdvisor Member
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your 2 nights with us. It is wonderful to hear that you found us a lovely hotel and that our staff particularly impressed you. Sian has learned of your appreciation and we are pleased to hear your recommendation. As always, the comfort of our guests is top priority. Please do come and visit again. Sincerely, Daren...

Bridgend, United Kingdom
Reviewed 25 September 2016

We stayed at this hotel for 4 nights booked via Canadian affairs in the uk. We stayed in a comfortable room with 2 double beds. It is a great location directly on Banff avenue. Our only issue was at breakfast. Our package included breakfast in the restaurant which was also open to the public. The restaurant needs more serving staff!...

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Thank 183glen
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you very much for providing your feedback on your recent stay. It is great to hear that you enjoyed a comfortable stay. Your suggestions and comments regarding breakfast service are very welcome and helpful. When breakfast is included as part of a pre-paid stay so too is the gratuity. When breakfast is included as part of our Alberta Resident...

new york
Reviewed 24 September 2016 via mobile

We stayed at the Banff International hotel for two nights-it was clean, large rooms and excellent location. There is an IGA market across the Street and lots of restaurants within walking distance. Only negative was Our room was on the first floor facing an alley that people used as a cut through. It was noisy at night and disturbing to...

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Thank sallymNewYork
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your experience with us. We are glad that you enjoyed having a clean and spacious room, as well as taking advantage of our location. At the same time, we will certainly look into how we might improve the comfort of our guests staying on the first floor in the section you were in. Thank you for...

Cheltenham, United Kingdom
Reviewed 21 September 2016

I recently stayed here and left my coat behind when I travelled on to Jasper. After a phone call and an email it was forwarded on via a Brewsters coach courtesy of their hospitality services. At least I will now be dry and warm for the rest of my holiday before returning to the UK. What superb customer service! Hotel...

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Helpful?
Thank pmjj2015
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing us and for sharing your experience of our Guest Service. Taking care of our guests' concerns is a joy. I am truly glad that you can stay warm and dry for the rest of your holiday! And will pass on your gracious comments to our team. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality

Derbyshire, UK
Reviewed 20 September 2016

Stayed for 2 nights at the hotel and our twin room was in fact a suite with 2 double beds. The lower floor had a settee and chair, dining table and tv with a well equipped bathroom and great shower. Upstairs on the mezzanine floor the double beds were incredibly comfortable. The only down side was it was quite warm...

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Thank samsonsmummy
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing us and for the high quality recommendation. It is always a pleasure to learn from our guests that they enjoyed a true sense of comfort in our rooms and throughout the hotel. I am also glad to hear that our service and breakfast more than met expectations. Should you be back in Banff from England, we...

Sussex. UK
Reviewed 19 September 2016

We stayed in this Hotel for 2 nights while on a touring holiday. The room was very spacious, had 2 larger than double beds, a large tv, dressing table, comfy chair and luxurious en suite bathroom. There was also a coffee maker available. We prefer tea so we asked reception for a kettle which they were happy to supply. There...

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Helpful?
Thank Diane P
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience at the Banff International. It is wonderful to hear that you thoroughly enjoyed our services and facilities and found us to be "beautiful". We would love to host you again in Banff on your next trip. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality

Ridgefield, Washington
Reviewed 19 September 2016 via mobile

Our stay at the Banff International Hotel was good. The room was clean and comfortable. The first room assigned to us was third floor room with loft sleeping quarters. Nice room, but stairs was an issue for us. Hotel changed our room to a first floor, street side. Street noise early in the morning, as our room was in close...

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Thank WAPATSFAN
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience. I am very pleased to know that you enjoyed a pleasant stay and that the comfort and cleanliness of the room met your expectations. I will be sure to pass along your comments to our food & beverage team as well. Hope to see you again. Kind Regards, Daren Hill Front Office Manager Brewster...

Ashbourne, United Kingdom
Reviewed 18 September 2016

Booked a twin room in this hotel and was thrilled to see we had been booked into a suite with two double beds. The suite had, on the ground level a sofa, TV, dining table, good sized bathroom with excellent shower then up the stairs led to the large balcony bedroom. The suite was very clean, plenty of towels and...

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Thank doncha1
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for taking the time to share your comments. I am very happy to learn that you were very pleased with the upgrade to a suite and that you enjoyed our services and facilities. I do hope to be able to welcome you back soon. Warm Regards, Daren Hill Front Office Manager Brewster Hospitality

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $152 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views from pretty much any room in the hotel I'd imagine”
 of 5 bubbles 530272, 28 Mar 2017 | Read review
“Book ahead and request parking. Breakfast plans are also available.”
 of 5 bubbles Jimboagogo, 27 Mar 2017 | Read review
“Our room was on the side away from any roads and was very quiet. We had a reasonable view of the mountains.”
 of 5 bubbles 926vanessas, 7 Mar 2017 | Read review
“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
5 of 5