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We stayed at this hotel because we were part of a tour group. Our tour director did not give us a heads up about the cleanliness, lack of AC and lack of elevator. First when we arrived, we watched the staff throw our luggage around...More
Typical budget Inn with good beddings and towels,and toilet supplies. This is the only inn has modern coffee maker. Quiet and clean. It has back door to terrace, Breakfast good servings .Busy road but inside our room was noise free.
Stay away ! The hotel is old and dirty .We had a room with the air conditioner broken . Only the breakfast was acceptable with a reasonable price 11$ per person.
There is no elevator in hotel ... there is no one from staff how...More
The hotel is old and they need an urgent renovation. It's located in the South of Banff village, on the main street. There is a car parking. The room has fridge and microwave. The breakfast is included but take your time because there is a...More
I booked the hotel 2 months ahead thru TripAdvisor $141 per night for my family 3-night stay at Banff. When we got there, there were several vacancies priced 299. The hotel location is very good. Room is clean and big with balcony, two queen size...More
US$101 - US$296 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Bad spell check
How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
Bad spell check
How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her "not disturb us during eating"' was told i would get name banned! After all this she talked friendly to my gf , ignoring me... Than went and integrated staff witch are very nice and proper acting staff) Which nice staff Agreed she had approved to my gf, checking out late! Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, staff, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
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"Our room, 239, faced into the sun. A room with more shade may have been preferable."