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    Banff Voyager Inn

    555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    06/08/2017 07/08/2017
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    US$302
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    Traveller (69)
    Room & Suite (204)
    Dining (38)
    Banff Park Lodge Resort and Conference Centre
    1,966 reviews
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    Overview
    • Excellent6%
    • Very good17%
    • Average39%
    • Poor16%
    • Terrible22%
    6 days ago
    “They could do a bit more to maintain it”
    1 week ago
    “Mhhh somewhere between poor and average ”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
    All hotel details
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    Banff Park Lodge Resort and Conference Centre
    1,966 reviews
    #7 of 33 hotels in Banff
     
    Rimrock Resort Hotel
    4,813 reviews
    #3 of 33 hotels in Banff
     
    Bow View Lodge
    739 reviews
    #21 of 33 hotels in Banff
     
    Fairmont Banff Springs
    6,398 reviews
    #2 of 33 hotels in Banff
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (306)
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    There are newer reviews for Banff Voyager Inn
    See the most recent reviews

    81 - 85 of 254 reviews

    Reviewed 19 December 2015 via mobile

    This hotel is run down and poorly equipped. Shower curtain doesn't fit the shower so bathroom fills up with water. Toilet paper holder falls out of wall. Dingy and dreary place. Mysterious caked on gunk stuck to walls and doorz here ad there. May meet...More

    Thank Daniel A
    Response from Sharon C, General Manager at Banff Voyager InnResponded 1 January 2016

    Dear Daniel, Thank you for your feedback. I personally went to the room you stayed at and the shower curtains had been changed. Although I did not find the toilet paper handle defective, I had asked our maintenance person to take a second look at...More

    Reviewed 16 December 2015

    For the price the hotel was great. ..staff were friendly and helpful...of course many of them were aussies..it was a great stay. Full hot breakfast should be included but it wasn't. Phones didn't work in the rooms and no fridge.More

    Review collected in partnership with Amoma.com
    1  Thank Lisa J
    Response from Sharon C, General Manager at Banff Voyager InnResponded 20 December 2015

    Hi Lisa, Thank you for the feedback. Our staffs are very hard working and do their best to provide quality service. I will pass on your commendation to them. It is excellent to hear that you did have a great stay. We would like our...More

    Reviewed 15 December 2015

    Never have I met more helpful staff. So patient and considerate, willing to make sure that my fiances and my needs are met. They are fantastic people, and I have been to this place before. Really nice.Kristen took her time to recommend restaurants that she...More

    Thank Reina D
    Response from Sharon C, General Manager at Banff Voyager InnResponded 18 December 2015

    Good Evening Reina, Thank you for your wonderful review. I will pass on your kind words to Kristen and Joselito. They are definitely one of our most engaging and outstanding employees. We look forward to seeing you again soon!

    Reviewed 13 November 2015 via mobile

    I pulled back the bedclothes to get in there were hairs all over the sheets! The bed had obviously simply been re made and not changed! Yuck! On check out I said to the girl at reception and she didn't even respond!!! The blinds on...More

    3  Thank Emma H
    Response from Sharon C, General Manager at Banff Voyager InnResponded 19 November 2015

    Dear Emma, Thank you very much for taking the time to review our property. Your input is very important to us and we would always like guest expectations to be met all throughout your stay. I am certainly sorry for the shortfalls during your stay....More

    Reviewed 10 November 2015

    I had made the booking online, but also had a discount coupon that I could use to stay, I called the hotel to discuss it, and the woman on the phone said to bring in the coupon and because all my info was saved in...More

    1  Thank SherBear15
    Response from Sharon C, General Manager at Banff Voyager InnResponded 20 November 2015

    Dear SherBear15, Thank you kindly for your feedback. I apologize for the miscommunication on this matter. I agree with you that if someone had advised you that a coupon will be honored upon arrival, it should be. I had gone back and followed up with...More

    Banff Park Lodge Resort and Conference Centre
    1,966 reviews
    #7 of 33 hotels in Banff
     
    Rimrock Resort Hotel
    4,813 reviews
    #3 of 33 hotels in Banff
     
    Bow View Lodge
    739 reviews
    #21 of 33 hotels in Banff
     
    Fairmont Banff Springs
    6,398 reviews
    #2 of 33 hotels in Banff
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$98 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Cheap Tickets, Expedia, Travelocity, Priceline, Booking.com, TripOnline SA, Hotwire, HotelsforEveryone, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Banff Voyager Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Banff Voyager Hotel Banff
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    Traveller (69)
    Room & Suite (204)
    Dining (38)
    Pool & Beach (19)
    Hotel & Grounds (74)
    Bathroom (7)
    Nearby
    Rimrock Resort Hotel
    4,813 reviews
    3.75 km away
     
    Bow View Lodge
    739 reviews
    1.53 km away
     
    Banff Park Lodge Resort and Conference Centre
    1,966 reviews
    1.50 km away
     
    Fairmont Banff Springs
    6,398 reviews
    2.35 km away
     
    Nearby Restaurants
    The Keg Steakhouse + Bar - Banff Caribou
    1,423 reviews
    .26 km away
    Whitebark Cafe
    237 reviews
    .96 km away
    Chili's Grill and Bar
    725 reviews
    .46 km away
    El Toro Restaurant
    510 reviews
    .74 km away
    Nearby Attractions
    Tunnel Mountain Trail
    475 reviews
    .94 km away
    Roam Public Transit Service
    241 reviews
    1.20 km away
    Banff Legacy Trail
    120 reviews
    .51 km away
    St. Paul's Presbyterian Church
    27 reviews
    1.23 km away
    Ask a question
    Questions & Answers
    Line B
    7 July 2016|
    AnswerShow all 2 answers
    Response from A W | Reviewed this property |
    Good manners cost nothing.
    2
    Votes
    Kgurst
    How come the woman owner Sherry is so rude, shows little respect , attend area staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me someone was already checking in early to my room prior. Than was hasled to get my free breakfast! Than she told me to wait in corner while she talked to my gf. Than I asked her to not disturb us during eating, was told o would get name banned! After all this she talked to friendly ( proper acting staff) and she Agreed she had approved to my gf.. Owner came to table blamed staff and kept back turned to me and only talked to gf. Now we're checking out at noon, after sherry blamed staff. This is not how you talk to guests, people/ anyone.. Hint: let your staff do there job, and get off people's backs, nobody goes to Banff to be treated like this!
    21 December 2015|
    Answer
    Response from Kgurst |
    Bad spell check How come the woman owner Sherry is so rude, shows little respect , attmidates staff and theartens guests? I was told today I couldn't check out Late, even though she didn't know my room number. Told me... More
    0
    Votes
    Room Tips
    "Our room, 239, faced into the sun. A room with more shade may have been preferable."
    Read review
    "Avoid any room on the main street!"
    Read review
    "All are good, scenery magnificent."
    Read review
    "Bring earplugs"
    Read review
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