Bow View Lodge
228 Bow Avenue Box 339, Banff, Banff National Park, Alberta T1L 1A5 Canada
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US$88
Free cancellation until 10/02/23
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US$87
Free cancellation until 10/02/23
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About
#27 of 34 hotels in Banff
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Parking
Wifi
Paid wifi
Skiing
Children Activities (Kid / Family Friendly)
Non-smoking hotel
24-hour front desk
Room features
Private balcony
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.5 km
43Attractionswithin 0.5 km
Contact
228 Bow Avenue Box 339, Banff, Banff National Park, Alberta T1L 1A5 Canada
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1291Reviews36Q+A100Room tips
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Stayed from Jan. 7 - 11 with four friends for a writing retreat, since the Banff Centre has not reopened for self directed retreats. Rooms were clean and comfortable, staff was very helpful. Yes, the decorating is dated ( who cares?), and yes, the trains are loud. Any hotel in the Banff townsite will have train noise, it's unavoidable. The five of us were very happy with the time we spent at the Bow View Lodge. The price can't be beat, you are right on the Bow River path, and you're a short walk from the restaurants, shops and museums in the townsite. Will be back!
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Black, Guest Services / Front Office at Bow View Lodge
Responded 2 weeks ago
Thank you very much for your review! We are happy to hear you chose Bow View Lodge and were able to enjoy our best of both worlds location. We also agree with you about the train and all of us at the hotel think it is white noise now and like hearing it. We hope you book with us again for any future writing retreats! We do suggest checking out our river suite for your next stay or calling us ahead of time to get connecting rooms to make your experience even better!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 2 nights while on a trip through the Rockies. The hotel was basic but clean and comfortable. Access to a good pool at a sister hotel was really welcomed. Location was good for walking into town.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Black, Guest Services / Front Office at Bow View Lodge
Responded 3 weeks ago
We hope you had a great time on your trip through the Rockies and we are grateful that you chose Bow View Lodge while staying in Banff. We appreciate your feedback and hope you made some memories while you were here!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Some of the reviews are pretty hard on this property. The hotel is basic. If you want a luxury hotel, then look elsewhere. The website is clear that there is no restaurant, pool, exercise room or other amenities on site. You can get access to Banff Park Lodge, which is just across the road, for restaurants, etc. We stayed in 2 pet friendly rooms. If you have a dog, this location is great. It is right next to the river pathway and a lot of green areas. All the pet friendly rooms are on the first floor so getting out of the building is easy. On the other hand, the first floor rooms do not have a balcony or patio. The pet friendly rooms are all the same. Two double beds, a small table with two chairs, a chest of drawers with a tv, a small cabinet with a mini fridge, a nightstand and two small chests/benches. Not a lot of space but for the price, it is very good value. We had no problems with wi-fi and the rooms were clean. The hotel in general is dated but functional if you are looking for somewhere comfortable to sleep in a good location. The area is quiet but only a short walk to Banff Avenue. The staff members were efficient and helpful when we had questions.…
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Black, Guest Services / Front Office at Bow View Lodge
Responded 15 Dec 2022
Thank you so much for the in-depth review! We appreciate your descriptions of the hotel as it is very helpful for other potential guests when booking. We are also very glad to hear that you enjoyed your stay with your pets and got to take advantage of our location. We hope you stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After four calls to the office, the manager asked us to visit the neighboring hotel to access WiFi. We were told that we would be offered two cocktails for our inconvenience. Upon arriving at the neighboring hotel (co-owned by Bow View Lodge) we were denied cocktails and only offered beer or virgin cocktails. Since we needed a decent WiFi connection to do our work, this was unacceptable. Additionally: Nearly $300/night No a/c (and could not keep screen open because of adjoining common balcony) Broken thermostat Parking lot view No safe Tiny, dated, unclean room Few electrical outlets Only one elevator
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed with my family at Bow View in early September. The hotel is extremely run down and unclean. The beds are tiny, the rooms are old and most of the facility smells old and musty. We were offered a $5 voucher to not have our room serviced- appreciate there are staff shortages with COVID but the rooms were barley clean to begin with. The only good thing about this hotel is the location.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Light in the darkness: The hotel is very well located for our needs, but the concept of hospitality is very far from reality, with 850 Cad dollars we stayed in a 5-star hotel in Punta Cana with everything included and without missing anything in the room, which is the opposite of this hotel, thank God that we found two extraordinary people and who really do know about service and attention to the guest; As Angel was at the reception and Víctor from Room Service, always attentive and with a good aptitude, what a pity that the management is not the same as them; in short, I hope they improve and learn from Angel and Víctor, thank you guys in good time.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Put a suggestion box and listen to the guest and remember that in winter air conditioners are used.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Reservations and check in were fast and efficient. Poliet happy staff. The hotel has the feel of old and tried. That said our 3 rooms were clean and well supplied. The beds were comfortable and had a variety of pillows. The west wall was window and sliding door facing the river and walking trail. The balcony chairs were plastic but comfortable. 2 factors for concern the step outside to the balcony was tall and wider than usual with the floor on either side at different levels. Second each electrical outlet had a surge protector extension with additional extension cords for the coffee pot, frig etc, seems fire hazard. NO air conditioning but fans in room and screen on sliding door
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Bow River view a must second floor room was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well what can I say, a very out dated hotel needs a total revamp. Our tour group where not able to check in until after 3pm. Had a room on the second floor, opened the door twin beds when booking with our tour company in Australia (My Cruises a part of the Ignite Travel Group) we made it very plan that we are a gay married couple and expected to get one bed not twin, this did not happen. I went to use the wash basin to wash my hands after travelling and seeing sites on our way from Calgary the faucet handle came off in my hand. Contacted management and it was changed to a new one we where happy with that. Sure the hotel is in a great location, easy walking down to the town centre, however the owner's should start to modernise this hotel.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Not room 222 hassle with faucet and TV.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed there two nights July 1-3 and got bed bugs !!!! Dirty room. Great location. Gross gross gross. For the huge amount of money charged for rooms here the owner can certainly afford to upgrade and clean. It is a gross place. Floor was dirty, old hair on our bed sheets. Broken elevator. We had paid with ALOT of points and then the hotel charged our credit card anyway and I didn't know they did that until we got home eater on July 5 - the day they charged our card even though we checked out on the 3rd. Shifty, inhospitable. no coffee maker. Rooms have no privacy or safety as the entire balcony is open to all the other rooms, Just one long balcony and anyone can walk up and down it all night. Had a party next door one night and we should have just joined the party as it was happening next to our heads practically.…
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: if you have to stay here, get a room with a balcony overlooking the river
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Chris Jonah, Guest Services / Front Office at Bow View Lodge
Responded 20 Jul 2022
Hello greenbombadil I am very sorry to read about your experience while staying with us. Bed bugs is something that we take very seriously, we only wished you informed us earlier, so we could respond to the situation a lot quicker. After reading your review, we have found your reservation and the room has been placed out of order. We are awaiting to have room inspected by Pest Control. I have reached out to you via email to discuss this further. I would also like to apologize for the noisy neighbors. We never want our guests being disturbed at night, which is why we have a policy in place that asks all guests to keep noise to a minimum, after 11pm. We do have night security that does regular rounds throughout the hotel. After reviewing the security log, I could not find any reference to noisy guests or a party during your stay. Again, I apologize if our team did miss a noisy room during our patrols. Friendly tip: Its always a good idea to talk to the front desk if you experience any issues during your stay. We will take your comments and use them as a training opportunity. To ensure we make sure our future guests are comfortable and enjoying their stay. Thank you for your feedback,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed 5 nights in May. We had a 2nd floor river view room, Rooms are basic and a bit small. No air conditioning so we like everyone else had to leave the balcony door open for cool air. Room did have a fan though. Very quiet hotel it was full when we were there and we basically heard no one. Parking is small in numbers but we had a space every night. Staff on the desk were nice. View of the river was very peaceful and the elk that come to feed at night were great to watch for us tourists. Good location to town only a 5 minute walk. 2 gas stations close by as well. We’d stay again and recommend to families or budget conscious travelers.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Parking is best early afternoon. River view rooms are best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amanda Black, General Manager at Bow View Lodge
Responded 15 Jun 2022
Thank you so much for the review and knowledge you have provided for future guests, we greatly appreciate and our glad to hear you would stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$79 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bow view hotel banff, bow view banff, bow view lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
58
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Frequently Asked Questions about Bow View Lodge
Which popular attractions are close to Bow View Lodge?
Nearby attractions include Banff Avenue (0.3 km), Eureka Banff Escape Room Adventures (0.2 km), and Whyte Museum of the Canadian Rockies (0.3 km).
What are some of the property amenities at Bow View Lodge?
Some of the more popular amenities offered include free parking, kids activities, and internet access.
What are some restaurants close to Bow View Lodge?
Conveniently located restaurants include Hello Sunshine Banff Sushi, Farm and Fire, and Block Kitchen and Bar.
Is Bow View Lodge located near the city centre?
Yes, it is 0.4 km away from the centre of Banff.
Which languages are spoken by the staff at Bow View Lodge?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Bow View Lodge?
Many travellers enjoy visiting Cave and Basin National Historic Site (1.3 km) and Old Crag Cabin (0.2 km).
Does Bow View Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Bow View Lodge accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.