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Charlton's Banff

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Charlton's Banff
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722 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2013

We are in Banff almost every weekend for Skiing and the Charlton's family friendly atomosphere is always welcome. The kids have fun in the pool the rooms are clean and well equipped. The staff is always helpful and patient when the kids get a little loud in the pool. Highly recommended !

Helpful?
1 Thank Matt C
Edmonton, Alberta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 February 2013

If the heat was turned on it was toooo warn up stairs, and if you turned down the heat it was cold down stairs. The stairs were difficult to navigate with your suit cases, and you had to go outside to enter the pool. The staff were friendly and helpful.

Helpful?
1 Thank bvg51
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 January 2013 via mobile

We were disapointed. The layout and facilities are not ideal. Hotel is clean however the cutlery and crockery in our kitchenette was not. Furniture and decor is dated Walls offer no sound insolation. Fans are noisy. Babies are crying. Very limited in facilities. One ice machine in the parking lot. No water fountain at pool. Shall I carry on; We... More 

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1 Thank 1234AGS

Travellers are raving about these Banff hotels

Calgary
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 January 2013

WE really enjoyed our stay. Staff was friendly and accommodating. We originally stayed in a loft suite (room 222) but it was very drafty--we could see daylight around the door. When we turned the heat up it was still chilly and the upstairs loft became unbearably hot. When we mentioned this to the front desk the next morning we were... More 

Helpful?
1 Thank SmittyCalgary
Winnipeg, Manitoba, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 January 2013

Booked this hotel using hotwire (indicated it was a 3-star property) shortly after New Year's. I was very impressed with the hotel. Our room was on the smallish size, but was very comfortable and cozy. A simple continental breakfast was offered, which was a nice touch. Hotel seems to be operated by Delta Hotels - so it would explain the... More 

Helpful?
1 Thank FlipperDub
Spruce Grove
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2013

I booked a Kitchenette which has two bedrooms, separated by the kitchenette/bathroom area. My Mother in law took the one bedroom with my wife and I in the other. Ongoing througout the night there were bursts of noise outside our door from people walking by/stopping to converse, yelling, playing tag, etc. Politely asking people in the walkways to keep it... More 

Helpful?
4 Thank Gordon M
Lloydminster SK
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 January 2013

From the confusion at the front desk and the miscommunication with the two hotels, to the uncleaned carpets to having someone walk into our room to not telling the guests you have to walk outside for the pool, we will never stay there again.We asked when booking about restaurant on site, said yes found out later it was at the... More 

Helpful?
4 Thank Pauline S
Calgary
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 January 2013

We went up with a group of four families on Boxing Day to stay for a few days skiing. The front desk staff were very friendly and efficient. Unfortunately it didn't seem as though that extended to housekeeping. The rooms weren't ready on arrival and on the second evening when we returned from skiing nothing had been serviced. It appeared... More 

Helpful?
3 Thank JoeEater
York, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 December 2012

We booked a kitchenette suite for 5 nights. Main room has a big noisy fan heater. Kitchen has nothing and the second bedroom has no heating either. It's -15 !!!! We head to reception to ask why the lack of heat and they are surprised we are complaining. We are offered a fan to 'move' the air to the other... More 

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3 Thank 9beanie
Drumheller, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 December 2012 via mobile

If you are looking for a cramped dirty loft with a barely lit gas fireplace ( on a 20 min timer), stinky carpet and a lumpy old dirty couch for your next romantic get away then this is the place for you. I choose this place over a few others because of the fireplace. Never again. The fireplace is set... More 

Helpful?
3 Thank Sean S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 

Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $146 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from Charlton's Banff staff and other travellers.
2 questions
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Questions? Get answers from Charlton's Banff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take the loft. You'll be running up and down a small spiral staircase at night to go to the bathroom.”
 of 5 bubbles atigy, 15 Oct 2016 | Read review
“I don't think they have good rooms”
 of 5 bubbles CalgaryCst, 12 Oct 2016 | Read review
“Stay somewhere else!”
  • from the couch-
  • This is the vew of the living room from the entryway door.
  • other half or the tiny livingroom.
 of 5 bubbles 202teresar, 10 Oct 2016 | Read review
“Although we did not have a view, we enjoyed the loft room with the fireplace.”
 of 5 bubbles Tperru, 5 Oct 2016 | Read review
“Bottom floor rooms are handy if you have a lot of stuff coming in and out of the car each day.”
 of 5 bubbles coocookuchoo, 12 Sep 2016 | Read review
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