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Douglas Fir Resort & Chalets

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Traveller (319)
Room & Suite (494)
Pool & Beach (19)
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Overview
  • Excellent30%
  • Very good42%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“water slides”(182 reviews)
“full kitchen”(75 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
5 Jul6 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,069)
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591 - 595 of 1,027 reviews
Reviewed 12 April 2012

this was our second stay at the douglas fir, and we had a blast. the first stay we were not there long enough to enjoy it all. this time we had two full days, and got to enjoy it all. for the kids, they just...More

2  Thank vanash
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 17 April 2012

Thank you for taking the time to provide us with a review on your recent stay. It’s wonderful to hear you had a great time and I will be sure to pass on your fantastic comments to our staff regarding the cleanliness of our giant...More

Reviewed 11 April 2012

We stayed here for a second time for Spring Break with our three kids to ski and snowboard. No, it's not kind of place I would stay if it were just myself and my husband, but with a bunch of teen and pre-teen boys, the...More

2  Thank hardern
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 12 April 2012

Thank you for choosing the Douglas Fir Resort as your hotel for your ski and snowboard vacation. I’m sorry that your room was not serviced as often as requested. Please know that this does not reflect our usual high standard of housekeeping and your comments...More

Reviewed 10 April 2012

I have two young kids and they just love the waterslide and playzone. For myself, I love the fireplace, the cracking and poping and the smell. The steam room is great while the kids are on the slide. I have used this place for years...More

5  Thank MendM
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 12 April 2012

Thank you for your feedback on your stay with us. We are continually improving the Douglas Fir Resort to maintain an exceptional standard of customer experience. We recently fitted gas fireplaces and installed new lighting in our One Bedroom Condos and replaced a number of...More

Reviewed 5 April 2012

My husband and I recently stayed here for the first time with our two kids who are 1 and 3. We were in a one bedroom condo, which is located in one of the cabins surrounding the main hotel. It was a cosy, clean room...More

2  Thank cdntraveller79
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 10 April 2012

Thank you so much for your review. We’re pleased to hear you had a wonderful stay at the Douglas Fir Resort & Chalets. Whilst we don’t have lifeguards on duty we do have two Waterpark Attendees monitoring correct usage of the waterslides at all times....More

Reviewed 3 April 2012

We stayed here on a quick overnight getaway with our teenaged children. The condo with loft was perfect, as kids had own beds and we had privacy. The only problem I had was with the intense smell of woodburning smoke which made me well aware...More

2  Thank Danielle D
Response from BanffFamilyHotel, Manager at Douglas Fir Resort & ChaletsResponded 10 April 2012

Thank you for choosing to stay at the Douglas Fir Resort & Chalets. It’s fantastic to hear our One Bedroom Loft Condo was perfect for your needs and provided the much needed privacy you sought. We are taking steps to provide a more green experience...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$146 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (319)
Room & Suite (494)
Pool & Beach (19)
Dining (9)
Amenities (35)
Family and Play Areas (14)
Questions & Answers
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NLM8883
11 February 2018|
AnswerShow all 2 answers
Response from Mommyoftwinsx2 | Reviewed this property |
if they do, depending what their charge is, you might be better off buying one (a cheap strap to the chair one) as opposed to paying their daily fee for it.
0
Votes
Vimmy A
19 May 2016|
AnswerShow all 3 answers
Response from meandrai | Reviewed this property |
I stayed in a one bedroom condo which will sleep 4 and I highly recommend. The main building and the other condos are all very close together so no worries about being too far from facilities. The studio condos I believe are... More
0
Votes
Room Tips
"Ask whether the axe is secured before you book"
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"room with the loft was so much fun"
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"The 2 and 3 bedroom chalets are literally right back in the trees."
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"Rooms along the outside of the property have the best forest and mountain views."
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