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Inns Of Banff

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1,087 Reviews from our TripAdvisor Community

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Showing 985: English reviews
Edmonton, Alberta, Canada
Reviewed 14 November 2013

Every time I go to Banff this hotel is my number one choice. And I have to admit that the only reason for that is the heated rooftop pool overlooking the mountains. Other than that the hotel as seen better days, the rooms are run down and the service at the restaurant is not very good. Overall it is a...

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Helpful?
Thank travelingpenguin3
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

The roof top hot pool is a great feature. Renovations are currently in progress with all the Superior rooms scheduled for completion by mid December. The renovation includes televisions, carpet, soft seating, paint, lighting, and mattresses.

Calgary, Canada
Reviewed 9 November 2013

The staff was quite friendly and helpful, but the hotel looked very run down. Beware of the indoor pool and hot tub! Surface of indoor pool was chipped, water looked dirty, and hot tub was filthy. Outdoor hot pool was ok, but party central – not great for kids. Our room was run down, with years of dirt and stains....

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Helpful?
Thank C W
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

The indoor hot pool was completely retiled just recently and the Alberta Health Board requires weekly pool water sampling and maintains rigid high standards. Guest comments regarding their experience in the hot pool are overwhelmingly positive. The Inns of Banff rooms are currently being renovated. This includes beds, bedding, televisions, soft seating, lighting, paint, and carpet. It sounds like you...

Olds
Reviewed 8 November 2013 via mobile

Staff at desk were very friendly and helpful. The room was okay and very reasonably priced, the Japanese restaurant situated in the hotel has great food, and the rooftop outdoor hot tub was great with an awesome view ! It was obvious that the inn has wings being updated / renovated so good to know that improvements are being made...

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1Thank lmmacd
Durham, Canada
Reviewed 8 November 2013

My sister and brother along with his wife and myself were travelling from Cold Lake to Banff via Calgary. The scenery along the way was breathtaking. We saw a mother moose and two calf moose crossing the road about an hour into our journey.We arrived in Banff approx 1600h with no hotel reservations made. It was almost impossible to find...

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Thank Brenda D
Radium Hot Springs, Canada
Reviewed 6 November 2013

Over priced for what you get. Rooms were dirty and in need of repair. We asked to be moved to cleaner room when we first arrived which they accommodated but the second room assigned to us was not any better. My son and his wife also had a room which was in same condition. Would not recommend.

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1Thank Kashkit
Calgary,Alberta
Reviewed 5 November 2013

They charge me twice for my room and made me call back a few times supposely because of technical problems and also made me wait on the line for a long period. The room was freshly paint and had a nasty odor. the bathroom was also not too clean with paint all over the floor.

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Thank Valetben
Calgary
Reviewed 4 November 2013

Went up for one night and stayed in a standard room. The staff were friendly but the room was much to be desired. The fact that we were charged $130 to stay in the room we were in was ridiculous. The carpet had stains all over. The bed was like sleeping on a pile of cardboard and newspapers. The bathrooms...

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1Thank trvl-isgr8
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your great comments about the friendly staff. We are sorry that you did not enjoy your stay in our Swiss Village units. Swiss Village provides standard rooms and offers budget minded guests great pricing options. The main buildings at the Inns of Banff have just been renovated. The upgrades include new carpet, mattresses, soft seating, bed coverings,...

Toronto, Canada
Reviewed 1 November 2013

This hotel suits for those who want a decent, clean place to stay. The outdoor hot tub on the rooftop with a beautiful view of the mountains makes this hotel worth it. The walk to town takes about 15 minutes, but there is a free shuttle if preferred.

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Thank Sceneryseeker60
Canada
Reviewed 22 October 2013

We stayed here for 2 nights as part of a hockey tournament. Prior to arrival my expectations were quite low due to the age and reviews on the property. I was pleasantly surprised. This is an older, basic, simple type motel, but it is really unique in a good way and the rooms are very large and clean. Our room...

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Thank momtravelswith3
Reviewed 19 October 2013

We spent two nights here as part of our ten day tour of the Canadian Rockies. we arrived after dark and were initially a bit overcome by the sprawling nature of the place. It seemed to be endless soulless corridors and ugly concrete buildings. However, once we got into our room any doubts vanished. It was clean, very large and...

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Helpful?
Thank Trenean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 

Additional Information about Inns Of Banff

Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $89 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
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Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from Inns Of Banff staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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