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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
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4,269 Reviews from our TripAdvisor Community

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Showing 4,139: English reviews
Bedford, Canada
Reviewed 20 February 2016

The service was perfect -beautiful fireplace in Larkspur. Staff very attentive to your needs. Professional , friendly staff. The gym is pretty good - nice hot tub and pool.Would love to come back again - can't think of anything negative .

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Helpful?
Thank maureenm439
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

London, United Kingdom
Reviewed 19 February 2016

Stayed at this hotel recently in February. We were originally looking at staying at the fairmont but stayed here as it was cheaper. I have to say you could not tell the difference. The service, style and character of this hotel matches if not excels others. I stayed for 7 nights and not once did I receive bad service. Good...

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Helpful?
Thank Always_1A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are pleased to hear that you enjoyed your recent experience with us at The Rimrock. We hope we will be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t forget take advantage of some terrific savings and member only promotions...

Frensham, United Kingdom
Reviewed 19 February 2016

We really enjoyed our stay at The Rimrock Resort. The hotel is in a great location with a super view of The Rockies from most rooms. We booked a premium room and it was well worth it. If you don't have a car there is a complimentary bus service into Banff town. The staff are all very friendly and the...

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Helpful?
Thank CLADavies
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again for another getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member...

Melbourne, Australia
Reviewed 18 February 2016

What a view, just gorgeous! Banff is such a beautiful town, I would have to say this is my favourite in Canada. The view from our room was exactly the same as what is on the room key, the hotel chocolates etc. Very comfortable beds, extremely spacious rom, I liked the fact they had a bathroom and a powder room...

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Helpful?
Thank Raelene S
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock as well as our special little town, and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock...

Edmonton
Reviewed 17 February 2016

Very good place to stay. Clean and service was great. The location is also very nice and food was good with great care for my children who have allergies. Been staying there for years and it's still as good as it was the first time.

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Helpful?
Thank Peter K
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you and your family enjoyed your stay with us again. We look forward to welcoming you back to the Rimrock again for another family getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of...

Calgary
Reviewed 17 February 2016

This was our third stay at the Rimrock. We wanted to spend a weekend in the mountains so we could get two days of skiing in. It was a fun mini vacation away from Calgary. We spent 2 nights Feb 12-13th and had a lovely stay. We had a very comfortable room (two doubles) with a great view. Heated underground...

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Helpful?
Thank Natacha W
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock, and that you chose our location to have your fun mini vacation. Please be ensured that your comments have been passed on to our management team and other departments. We are excited to welcome you back in the future! Remember to book direct to...

Calgary
Reviewed 16 February 2016

Very disappointed with my stay at the rimrock. This was my first time staying as I won a one night stay at my work Christmas party. I was asked for a reservation number prior to booking(which I supplied) and had no problems booking the reservation and was advised everything was taken care of and just to bring my certificate. I...

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Helpful?
7Thank 508shelbyc
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the opportunity to share your experience after your recent stay at The Rimrock. We are disappointed to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation for our guests. Please be ensured that your comments...

Victoria
Reviewed 16 February 2016

As a former Alberta resident I have enjoyed many occasions visiting Banff. I choose The Rimrock by a considerable measure to the next available option. The service is excellent and delivered by personnel who are attentive and sincere about the quality of the stay the guests experience.

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Helpful?
Thank Judy M
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic to hear that you enjoyed your recent experience with us at The Rimrock, and we genuinely appreciate you taking the time to write such a detailed and kind review. Our service team has great pride in delivering amazing experiences to our guests, so receiving feedback like yours is truly rewarding. We look forward to welcoming you back...

Calgary
Reviewed 16 February 2016

This is a Rip Off Hotel our room was dirty at Check IN no less took pictures to bad I can't publish them here. the cost of nearly 800$ was outrageous compared to TOP rated hotels in the exact same area.... Old money tired .... plus having a staff member knock on the door with 2 tiny squares of chocolate...

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Helpful?
2Thank HansandMik
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the opportunity to share your experience after your recent stay at The Rimrock. We are disappointed to hear that we were unable to meet your expectation. Our service team takes great pride in delivering a WOW experience to all of our guests and we wish you would have brought your concerns to our attention during your...

Calgary
Reviewed 16 February 2016

Had a great time. The view was outstanding from our room and all the staff was very friendly. I would recommend going to Rimrock if you are looking to relax and take your worries away. Thank you to everyone.

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Helpful?
Thank 36troys
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Canadian, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $229 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, HotelTravel.com, Travelocity, Priceline, Odigeo, Cheap Tickets and Jetsetter so you can book your Rimrock Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Luxury Hotel in Banff
#3 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rimrock Resort Hotel staff and other travellers.
33 questions
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See all questions (33)

Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to pay for parking”
 of 5 bubbles CathyMo, 2 Dec 2016 | Read review
“Mountain/Valley view was spectacular”
  • View from room (mountain/valley view)
 of 5 bubbles chasnien, 23 Nov 2016 | Read review
“Ask for a room with a view. Even a room with a partial view is nice.”
 of 5 bubbles minuit1942, 20 Nov 2016 | Read review
“Choose a room on a high floor with a mountain view if possible.”
  • View from the hotel lobby
 of 5 bubbles 690djh, 15 Nov 2016 | Read review
“Ask for an available upgrade when booking but be careful. They may try to slip a $50.00 charge in at the time of check in.”
 of 5 bubbles WestAbCanada, 14 Nov 2016 | Read review
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