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Tunnel Mountain Resort

1,182 reviews
#20 of 33 Hotels in Banff
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Traveller (289)
Room & Suite (385)
Pool & Beach (8)
Overview
  • Excellent31%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible4%
Travellers talk about
“steam shower”(118 reviews)
“tunnel mountain”(145 reviews)
“executive suite”(51 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,182)Write a Review
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1,118 results
Traveller rating
358
394
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106
50
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358
394
210
106
50
Show reviews that mention
All reviewssteam showertunnel mountainexecutive suiteliving roomjet tubgas fireplacefull kitchenheated floorsfire placedowntown banffking bedfree buscoffee makerindoor poolthe main streetlake louisebalcony
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1 - 5 of 1,118 reviews
Reviewed 2 weeks ago

We enjoyed our stay and we were upgraded to another room due to renovations going on. When the room was not what we requested (an actual wood burning fireplace) the staff had us moved to a room with the fireplace...Very friendly staff...fun stay.More

Review collected in partnership with this hotel
1  Thank 683blaineg
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 1 week ago

683blaineg Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and we were able to get you the wood burning fire place and the...More

Reviewed 2 weeks ago

Our place could sleep 8- unfortunately there isn’t enough room or dishes for 8- may be ok if you are only planning to crash here after a busy day skiing or other activity- the kitchen was very poorly stocked with basic things ( spatula, paper...More

1  Thank ksw123
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 1 week ago

ksw123 Welcome home and thank you for taking the time to write a review. I am sorry you did not enjoy your stay here with us at the Tunnel Mountain Resort. We do our best to anticipate your needs for kitchen supplies and we do...More

Reviewed 16 January 2018 via mobile

We loved everything. Very clean room. In great condition. Slept wonderful on the huge king+ bed in the executive suite. Front desk was amazing. We are coming back!! Its on a mountain. Scenery all around. Wifi was great.More

Thank Elizabeth S
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 4 weeks ago

Elizabeth S Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and the front desk were able to accommodate all of your needs. Thank...More

Reviewed 10 January 2018

We stayed here for 4 nights - travelling with 3 other families for our annual ski getaway. We all stayed in 1 Bedrm plus Loft rooms and were all lined up next to each other - made it very convenient for socializing! Staff was very...More

2  Thank Happygetaway
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 4 weeks ago

Happygetaway Welcome home and thank you for taking the time to write a review. I am so happy you and your family enjoyed your stay here with us at the Tunnel Mountain Resort and you were able to make full use of the hotel and...More

Reviewed 4 January 2018

The staff was so incredible and kind. The general manager, Arjun was very accommodating and helped with last minute requests. We stayed in a cabin and the room was more than amazing (beautiful views, quiet, and spacious). It had everything you would need to stay...More

Thank Karly-Lynn H
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 6 January 2018

Karly-Lynn H Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and we were able to accommodate your requests to enhance your stay. Thank you...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$105 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (289)
Room & Suite (385)
Pool & Beach (8)
Dining (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kinglandy
28 January 2018|
AnswerShow all 2 answers
Response from Banff_LodgingCompany | Property representative |
Dear kinglandy, Renovations will be ongoing throughout the winter. Because our resort is set up in different buildings, we expect little to no disruption for our guests. If you have any other questions, please do not... More
0
Votes
Maura M
10 December 2017|
AnswerShow all 2 answers
Response from Banff_LodgingCompany | Property representative |
Dear Maura M, Thank you for your message. To go to the Ski Areas from Tunnel Mountain Resort you will have to go to the downtown area to take the ski bus from there. The first option is to take two buses: First take the... More
0
Votes
Jenni S
10 October 2017|
Answer
Response from ArjunBanff | Property representative |
Please feel free to email me directly at tmr-gm @ bestofbanff . com for any questiones.
0
Votes
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123
Room Tips
"Ask for a mountain view!"
Read review
"The loft cabins are nice and quiet."
Read review
"If you have kids, get a room with a loft. Ours loved it."
Read review
"Don't book until renovations are done"
Read review
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