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Tunnel Mountain Resort

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#20 of 32 Hotels in Banff
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Tunnel Mountain Resort
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1,076 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Waterdown, Canada
Reviewed 9 March 2017

Let me say up front, this place is absolutely beautiful. The rooms are big, they have outstandingly customer first staff and the pool is beauty. I was there on business and this was really an excellent choice. It was a little out of town, but they provided free bus passes which worked like a charm. We cabbed back every night...

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Thank TheGTDudeAbides
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

TheGTDudeAbides Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of our complementary Roam bus passes as well as the in room amenities. Thank you again for your comments and I do look...

Reviewed 9 March 2017 via mobile

The resort is in great locations and has easy access to everything what you need! Awesome views of the mountains and a very clean cozy rooms. The staff very friendly and accommodating. Would definitely stay here again !!

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Thank Ewa S
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ewa S Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and our staff were able to accommodate all of your needs to make your stay that much more enjoyable. Thank you again for your comments and I do look...

Reviewed 8 March 2017 via mobile

Stayed for 6 nights, nice location . Provide free passes to the town and bus stop is outside resort so it's helpful. But kitchen amenities r very old. Provided with burnt pans and oven gloves as shared in picture. The staff was helpful to exchange after calling 3 times.☺️ Over all need serious renovation

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Helpful?
Thank Mohit K
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Mohit K Welcome home and thank you for taking the time to write a review. I am sorry for the issues you had here at the Tunnel Mountain Resort, this is certainly not the impression we like to leave our guests and I have spoken with my housekeeping manager about the condition of the amenities in your room. We have...

Maple, ON
Reviewed 3 March 2017

Just spent 5 days at the Tunnel Mountain Resort in Banff. The location was perfect for us. Quiet, clean, no issues. There is a complimentary shuttle bus right outside the main reception area that will take you into Banff (about a 5 minute ride). We originally booked a studio but found out that a loft room was available so we...

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Thank sunfunMaple_ON
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

sunfunMaple_ON Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. I am glad you enjoyed our complementary Roam passes as this is the most convenient way to get around town and not have to find parking in the downtown...

Orlando, Florida
Reviewed 2 March 2017

Tunnel Mountain Resort located away from main "downtown" area is set in a prefect quiet mountain setting. King Executive Rooms are very spacious, clean, with comfortable bed, fire place, steam shower, jacuzzi tub and, best of all, heated tile floors in Foyer and Bathroom. Very affordable. Great Value. Only downside was the access to pool, exercise room and hot tubs...

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Helpful?
Thank Ivan K
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ivan K Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and made use of all the in room amenities. On sold out weekends parking can defiantly be challenging however we do have an underground parking lot opposite the lobby...

Winnipeg
Reviewed 28 February 2017 via mobile

Hotel is located on Tunnel Mountain Rd, away from the Banff townsite, however a 3 minute drive or 20 minute walk will get you there easily. Views are amazing no matter what direction you face. We travelled with a group and booked three basic rooms. Rooms were functional and clean, and laid out well with the sleeping and living space...

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1Thank ZM227
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

ZM227 Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all of our in room amenities. I have passed your comments onto our housekeeping manager and can let you know we have...

Reviewed 25 February 2017 via mobile

What a lovely spot! I've stayed at many places in Banff and a few in the Tunnel Mountain area but this my first time at this location. Quiet, clean, very spacious. Amazing view! The furniture in our room looked like it was new and it was nice to have the kitchen with everything we needed for a cozy night. Beds...

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Thank mikey b
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

mikey b Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and the room amenities and staff was able to enhance an already special occasion. Thank you again for your comments and I do look forward to welcoming you back...

Fort McMurray, Canada
Reviewed 22 February 2017

My first time at tunnel mountain resort. The staff was super helpful and manager Arjun did an awesome job to ensure our stay was enjoyable. I'm looking forward to coming back and I would thoroughly recommend this beautiful place to anyone when traveling to Banff.

Review collected in partnership with this hotel
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Helpful?
Thank Wayne H
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Wayne H Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort, it is always good to hear our staff were able to make your stay that much more enjoyable and I do look forward to welcoming you back again soon.

Edmonton, Canada
Reviewed 22 February 2017

Very clean, cozy, quiet, kitchen well supplied with dishes and cutlery Bathroom well supplied, beds comfortable, no noise from outside sources, housekeeping was pleasant and quickly efficient. Anything I asked for, received very quickly.

Review collected in partnership with this hotel
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Thank Valerie K
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Valerie K Welcome home and thank you for your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to enjoy your in room amenities as well as the effectiveness of our staff. Thank you again for your feedback and I do hope to welcome you back again soon.

Calgary, Canada
Reviewed 15 February 2017 via mobile

Great place to stay, we stayed in a rustic cabin, with real fireplace for that real cabin feel, came with loft, and private patio. It's nicely tucked away in the trees. We have been going there for 20 years. We like it because it's away from the Main Street, yet close walking distance to Banff Ave. Staff was very professional...

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Helpful?
Thank Tasha P
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Tasha P Welcome home and thank you for taking the time to write a review. Once again I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. We try to make sure every stay is as relaxing and carefree as possible and am glad we were able to achieve this once again during your...

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Two Bedroom Suite with Kids Loft (115)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 

Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $113 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Tunnel Mountain Resort staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Tunnel Mountain Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“might a be a better option to get one of the loft suites”
MrChang, 14 Apr 2017 | Read review
“My wife and I like the Executive Suites for the king size bed and steam shower”
stephenbL6530CJ, 4 Apr 2017 | Read review
“amazing views”
falynk, 13 Mar 2017 | Read review
“pet friendly, easy to find, easily accessible, pool”
westcoaster1616, 13 Mar 2017 | Read review
“Ask for where you can park right outside room.”
J2016RT, 9 Mar 2017 | Read review
5 of 5