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Banff Park Lodge Resort and Conference Centre

2,238 reviews
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Traveller (356)
Room & Suite (339)
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Overview
  • Excellent38%
  • Very good41%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(274 reviews)
“pillow menu”(30 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Banff Park Lodge Resort and Conference Centre
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Hotel packages
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,238)Write a Review
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1 - 5 of 2,119 reviews
Reviewed yesterday via mobile

The hotel was nice and clean. Staff was very nice. They failed to tell us there’s a $11/day charge for parking, so get the valet and get your car washed by the valet. All in all very average hotel. Wifi is $10 a day as...More

Thank Tyler S
Hotel's Favourite
Reviewed 21 August 2017

Love the location, the service, & the rooms! We stayed at a different hotel our first night in Banff and chose to move to the Banff Park Lodge and are so glad we did. I have stayed at this hotel in the past and was...More

5  Thank Heather T
Response from BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference CentreResponded 22 August 2017

Dear Guest, Thank you very much for taking the time to provide us this detailed feedback! Our entire team loves providing exemplary guest experiences and they will be thrilled to hear they succeeded in your case! We look forward to welcoming you back soon! Warm...More

Reviewed yesterday

The Banff Park Lodge is a great hotel. It's reasonable priced and is perfectly located so that you do not need to drive to restaurants and pubs. The rooms are large and very comfortable. The staff is extremely courteous and helpful. Melissa's is right across...More

Thank Benu B
Reviewed yesterday

I booked a package through ski big 3 and was pleasantly surprised. The only reason I give it 4 out of 5 is that the rooms could be updated, however they are very large and have a comfortable bed. Great for a ski vacation. We...More

Thank Beth B
Reviewed 2 days ago via mobile

we are regulars in Banff but tried the Banff park Lodge for the first time... and the last I may add. Hotel and rooms are outdated. The public washrooms on the main floor are not clean. Parking and WiFi costs extra!!! bathroom in the room...More

Thank Kat S
Response from BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference CentreResponded yesterday

Dear Guest, Thank you for taking the time to provide us this review! Firstly, I sincerely apologize for your experience. Our aim is to deliver each guest a positive experience and obviously we have fallen short in your case. I can assure you this is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
#3 Top resorts Hotel in Banff
#6 Family Hotel in Banff
#6 Business Hotel in Banff
#9 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Banff
#3 Top resorts Hotel in Banff
#6 Family Hotel in Banff
#6 Business Hotel in Banff
#9 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (356)
Room & Suite (339)
Dining (38)
Pool & Beach (32)
Amenities (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
annonline
10 November 2017|
Answer
Response from BanffParkLodge_DoR | Property representative |
Dear Guest, Thank you for this question. I'm pleased that the communication via your tour provider was finally accomplished. Apologies again for the power issues you experienced. I can assure you this is a very isolated... More
0
Votes
John L
6 September 2017|
AnswerShow all 7 answers
Response from BanffParkLodge_DoR | Property representative |
Dear John, Thank you for your question. Yes, all of our guestrooms do have kettles for making tea. Any further questions our team is more than happy to assist, please contact us directly. Warm regards, Steven... More
2
Votes
twelveofus
2 May 2017|
AnswerShow all 9 answers
Response from BanffParkLodge_DoR | Property representative |
Dear Guest, Thank you for this question. We have two parking options for our guests: Self Parking $11/night or Valet Parking $16/night. These services are available a la carte, in order to preserve our most competitive... More
0
Votes
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Room Tips
"The street was not loud at night. They seam to rent the back out first. No lights on the street side were on."
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"Make sure to check your room for past guests dirty laundry."
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"Ask for a room far from the stairwell; especially during ski season."
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"Beautiful, Clean Hotel, great Location"
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