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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
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1,861 Reviews from our TripAdvisor Community

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Showing 1,768: English reviews
Reviewed 19 December 2016 via mobile

My son and I stayed at the Banff Caribou Lodge & Spa for three nights. The girls at the front desk were wonderful! I believe Rachel was whom I dealt with the most. She helped us with our Roam bus pass, getting around and what to see! It was my first time and I really enjoyed it! Everyone was wonderful!...

London, United Kingdom
Reviewed 17 December 2016

Totally forgot I'd not reviewed this fantastic hotel until we went to rebook for 2017. We visited in March 2014 for a week whilst skiing at Sunshine and Lake Louise. The staff were super friendly and helpful. The hotel itself was very clean and well maintained. The overnight ski/board servicing was excellent and very handy. The attached restaurant was great...

Reviewed 17 December 2016 via mobile

The location is great! The room is very clean and nicely maintained. The parking garage is under ground, free and spacious. Our stay was short but full of pleasant memories. This is a hotel I will definitely come back to.

Antwerp, Belgium
Reviewed 12 December 2016 via mobile

We had a lovely stay at the caribou lodge and spa! The room is big and very cozy beds! The staff is very friendly. You should really do a spa day! The massage was awesome and helpt us with our ski pains ;) We would defenitly come back to this hotel! Breakfast and dinner are Amazing!! And very good value...

Calgary, Canada
Reviewed 8 December 2016 via mobile

This is my second visit here. Much improved. Check in was quick, overall temp in the hotel was comfortable. Previous visit felt like we were in a huge Sauna. Staff were friendly and enthusiastic. I would use this hotel again in the future.

Reviewed 5 December 2016

My husband booked a loft room for our anniversary weekend. We liked the Christmas tree in the room, but that was all that was good about it. The views from the windows aren't great, the bust of the deer on the wall had a large crack in it, and the toilet paper holders needed to be screwed in again. The...

MikeGoulet, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Please accept my sincerest apologies for the less than satisfactory stay. I can assure you the issues mentioned are quite unusual and definitely not up to our standards. Please do not hesitate to contact me directly at MGoulet@bestofbanff.com should you wish to discuss this further. I hope to hear from you soon. Best regards, Mike Goulet.

Northallerton, United Kingdom
Reviewed 4 December 2016 via mobile

We stayed 2 night,s at the Carabou Lodge , The Hotel it,s self is homely the room,s are spacious with all the facilities, the food was great and the staff excellent,explore banff it,s shops restaurant,s lovely place, Mick North Yorkshire.

Reviewed 3 December 2016

We really enjoyed our stay at this Hotel/Lodge. Our room was basic but nice. We enjoyed the relaxing swim in the large spa/Jacuzzi as well as warming up in front of the beautiful fireplace in the lobby on a cool fall day. The Keg restaurant in the hotel offered a fantastic breakfast buffet. This hotel is conveniently located a short...

Townsville, Australia
Reviewed 2 December 2016

My son and I loved staying here. We got friendly, helpful service from the front desk, the Keg served delicious food, and it was handy to town. The free public transport passes were appreciated. Our room looked onto a little courtyard so we could see when it was snowing, which was such a delight (we live in a very warm...

Placentia, Canada
Reviewed 1 December 2016 via mobile

When we arrived the staff was very friendly, however after arriving in our room we found old toothpaste still on the mirror from the last guest. A very dirty mattress under clean unfitted sheets. And the room in general disrepair. Definitely not worth the money as their are far better places to stay In banff

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $115 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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See which rooms travellers prefer

“Don't stay in rooms across from an elevator.”
  • View from Rm 402
 of 5 bubbles buttscathy, 15 Jan 2017 | Read review
“Ask if there are any teams, groups or any type of gathering staying at the hotel. If so avoid that floor of the hotel.”
 of 5 bubbles Grizzmp, 27 Nov 2016 | Read review
“Room 407 is a lovely suite. Other rooms in the mid 300s were comfortable.”
 of 5 bubbles Jake12242016, 9 Nov 2016 | Read review
“Choose a room at the back or side of the hotel not on main road at the front”
 of 5 bubbles dwmaxwe, 18 Oct 2016 | Read review
“Do not stay on the 4th floor facing the chimney!”
 of 5 bubbles 326JudyP, 17 Oct 2016 | Read review
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