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Banff Caribou Lodge & Spa

2,120 reviews
#15 of 33 Hotels in Banff
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Traveller (510)
Room & Suite (298)
Dining (79)
Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“keg restaurant”(299 reviews)
“free bus pass”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,120)Write a Review
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Traveller rating
752
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298
111
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298
111
42
Show reviews that mention
All reviewskeg restaurantfree bus passrocky mountaineerlovely hotelunderground parkingfree roamsuperior roomski bus stopsten minute walksteam roomlog firereception arealarge hot tubwalk into townski lockersbuffet breakfastlocal bus
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831 - 835 of 2,001 reviews
Reviewed 19 October 2014 via mobile

Booked into one room and found blood stains on the bedding, when prompted the hotel staff changed those out. Later I found a shoe and hair bands from a previous guest. Enough is enough, so I asked for a new room. The new room had...More

3  Thank David L
Reviewed 18 October 2014

Arrived here after a long day on the Rocky Mountaineer to be met with a roaring fire and friendly, attentive staff. The hotel is very comfortable and The Keg restaurant is excellent. Had a superb steak here the first night and breakfast the next day...More

Thank Iainretired
Reviewed 18 October 2014 via mobile

Stayed here with friends on a night away in Banff during a weeks stay in Alberta. The hotel was very pretty and cosy. Staff were helpful and attentive and the room very suitable to our needs. We had 2 queen sized beds as there were...More

Thank Karen L
Reviewed 15 October 2014

Stayed here for 2 nights as part of a package tour. The hotel is on the edge of town but walking distance to just about everything. The hotel lobby area is amazing, lounges, open fire and so on. The Keg Restaurant was the breakfast room...More

Thank Stephen W
Reviewed 14 October 2014

Staff are excellent. Price is excellent value. Beautiful rooms and roaring fire in the lobby to greet us on a chilly morning. Great location for walking. Free underground parking and spa are nice perks. Would highly recommended to others.

Thank Virginia M
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#10 Family Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#10 Family Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (510)
Room & Suite (298)
Dining (79)
Pool & Beach (34)
Amenities (70)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
MeiMei1212
16 February 2018|
AnswerShow all 6 answers
Response from Banff_LodgingCompany | Property representative |
Dear MeiMei1212, Thank you for your question. If you booked directly through us, we took a credit card at time of booking to hold the reservation for you. Upon check in we will take a credit card for a pre-authorization... More
0
Votes
Njj18feb
30 January 2018|
AnswerShow all 4 answers
Response from Banff_LodgingCompany | Property representative |
Dear Njj18feb, Thank you for your message. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. When you have... More
0
Votes
Melissa A
14 September 2017|
AnswerShow all 4 answers
Response from Banff_LodgingCompany | Property representative |
Dear Melissa A, Thank you for your question. Our Standard Rooms feature either a king bed, two queens or two double beds. If you have an existing reservation, please contact us directly so we can confirm the bedding... More
1
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Room Tips
"Ask if you want room on front, but not an issue,"
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"Parking garage is 6'3" so check your vehicle height."
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"The rooms in the back are quieter but they are also smaller."
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"room with mountain view"
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