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26/11/2017 27/11/2017
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    Rundlestone Lodge

    537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
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    26/11/2017 27/11/2017
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    US$82
    US$125
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    Traveller (268)
    Room & Suite (259)
    Pool & Beach (30)
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    Overview
    • Excellent36%
    • Very good47%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,170)
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    1 - 5 of 1,063 reviews

    Reviewed 5 days ago

    Management not focused on customer service, incorrect information given by staff, dirty areas in room, and uncomfortable bed. "Plastic" type shower stall (like what you find in cheap B&B's) in "upgraded" room. Would not stay here again. Would not recommend this property unless price is...More

    Thank Traveler1243y
    Response from RundlestoneFOM, Front Office Manager at Rundlestone LodgeResponded 4 days ago

    It is tricky to respond to this review as the rather vague accusations made do not seem to match our hotel, nor the experiences of the overwhelming majority our guests. Our staff and management are regularly complimented on these pages and others for our strong...More

    Reviewed 1 week ago

    We had a suite with kitchenette with a mountain view on the third floor. Very clean well set out. Stairs take you to the bedroom which may not be suitable for some especially with the restroom downstairs. Fully fitted kitchen, hob, microwave, fridge saved us...More

    1  Thank simonbill1
    Response from RundlestoneFOM, Manager at Rundlestone LodgeResponded yesterday

    Thanks for your review simonbil1! We welcome any feedback given and appreciate the time you took to write this; sounds like you had a lovely time in Banff. If the ever the room is not suitable for you or your family, for example the stairs,...More

    Reviewed 2 weeks ago via mobile

    The staff were very pleasant but this place is showing age and lack of care of the building. The heat was definitely off in the hall ways so bundle up if you're leaving the room. As you can see from the photo I took the...More

    Thank Rayne R
    Response from RundlestoneFOM, Front Office Manager at Rundlestone LodgeResponded 1 week ago

    Dear Rayne, I am very sorry to hear about the cleanliness issue with the fans in your room. We are in the middle of a through deep clean, which every single room and common area receives at this time of year following our incredibly busy...More

    Reviewed 2 weeks ago

    OH....MY....GOSH!! I have stayed in a lot of hotels in my time and I have to tell you that most of them will always live in the shadows of Rundlestone! The rooms were lovely and spacious and clean. The view of Cascade Mountain was phenomenal....More

    1  Thank Adam B
    Response from RundlestoneFOM, Manager at Rundlestone LodgeResponded 2 weeks ago

    Thank you for your gushing review once again and for being such an outstanding guest, Adam! We could not have been happier to have had you stay with us at the Rundlestone Lodge. Hope to see you next time you're in our little corner of...More

    Reviewed 2 weeks ago

    All of the staff at Rundlestone Lodge, from the front desk, to bar and wait staff, to housekeeping all provided excellent customer service. They were friendly and attentive and went above and beyond in making our stay so enjoyable.More

    Thank harveyandrobyn
    Response from RundlestoneFOM, Manager at Rundlestone LodgeResponded 2 weeks ago

    Thank you so much for such a thoughtful review, harveyandrobyn We're so pleased to hear that our staff were consistently friendly and helpful. We pride ourselves on offering a warm and hospitable environment for travelers and we hope this enabled you to make the most...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$88 - US$276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Banff
    • #6 Family Hotel in Banff
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 96
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, Cheap Tickets, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Rundlestone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Rundlestone Hotel Banff
    Add Photo Photos
    Traveller (268)
    Room & Suite (259)
    Pool & Beach (30)
    Dining (6)
    Hotel & Grounds (179)
    Bathroom (20)
    Family and Play Areas (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BuzzGnat
    29 October 2017|
    AnswerShow all 9 answers
    Response from AnaElisaDotto | Reviewed this property |
    Indoor! And they have a hot tub as well. It’s very cozy and relaxing.
    1
    Vote
    Mary Lou G
    7 March 2017|
    AnswerShow all 5 answers
    Response from jg6978 | Reviewed this property |
    Yes they have it.
    0
    Votes
    Este_In_My_Shoes
    10 January 2017|
    AnswerShow all 6 answers
    Response from Dana L | Reviewed this property |
    Hi there, The hotel itself doesn't provides shuttle bus service, but all Ski Resorts provide shuttle bus service. Just google "Banff & Lake Louise Ski Shuttle Schedules," and then you will get all detailed information. Have... More
    1
    Vote
    Room Tips
    "Don't book a suite with kitchen if you can't handle stairs"
    Read review
    "80% of guests prefer view of Cascade Mtn. 20% prefer looking at mtns towards front of property. Decide..."
    Read review
    "We faced Banff Avenue, Banff's main street. Surprisingly quiet at night, quite steady traffic hum all day..."
    Read review
    "There are 2-person and 3-person rooms available."
    Read review
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