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Traveller (575)
Room & Suite (229)
Pool & Beach (33)
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Overview
  • Excellent21%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible7%
Travellers talk about
“explorers lounge”(42 reviews)
“ski hill”(130 reviews)
“pool and hot tub”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
11 Jul12 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,593)
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3,286 results
Traveller rating
747
1,143
792
371
233
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747
1,143
792
371
233
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All reviewsexplorers loungeski hillpool and hot tubski tripfree shuttletimberwolfgazebotubscondolegenddishwasherskiingloftkitchenettelouiselakerockies
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581 - 585 of 3,286 reviews
Reviewed 4 October 2017

The stay started off great in the modern lobby with nice staff, but we were quickly disappointed when we walked into an outdated and dark room. The bathroom was the worst part of the room with the handles falling off the sink and brown spots...More

Review collected in partnership with this hotel
Thank Matt A
Management response:Responded 7 October 2017

Dear Guest, Thank you for taking the time to share a review. We sincerely apologize that you were dissatisfied with the room and did not meet your expectations. We value your helpful feedback and hope to welcome you back in the future. Kind Regards, Laura...More

Reviewed 4 October 2017

Rooms were big, well equipped, clean and comfortable. Only draw back was no air con. To be fair it wouldn't usually be needed late September but we were lucky enough to experience a record breaking warm Autumn. Would definitely recommend staying here.More

Review collected in partnership with this hotel
Thank 890doreenc
Management response:Responded 7 October 2017

Dear Guest, Thank you for taking the time to write a great review! We are happy to hear you enjoyed your stay with us. I do apologize for the inconveniences you faced regarding the warm fall weather. We hope to host you again sometime in...More

Reviewed 4 October 2017

Very nice room. It would have been better with reading lamps and having the TV located so both in bed could watch. I gave mixed review to service as one day it was superb, another day it was not so. We were on the 3rd...More

Review collected in partnership with this hotel
Thank Robert L
Management response:Responded 7 October 2017

Dear Guest, Thank you for taking the time to write a review. I apologize for the inconveniences you faced during your stay and for the inconsistency with the service. It is through feedback like yours that allows us to improve for the future. Kind Regards,...More

Reviewed 3 October 2017

The hotel was located very centrally. It was a nice hotel with many amenities, a.o. 3 restaurants. The appartment was fine, however in consideration of the price it was a bit worn out and there was a lot of noise from the appartment above -...More

Review collected in partnership with this hotel
Thank Ulla B
Management response:Responded 7 October 2017

Dear Guest, Thank you for taking the time to write a review. We are glad you were able to enjoy our amenities and had a nice stay. I do apologize for the inconveniences you faced and your feedback is greatly appreciated in order to become...More

Reviewed 3 October 2017 via mobile

Location good if you have a car or can use public transport, otherwise fair way to the lake. Rooms were a good size with full kitchen. But otherwise, could do with a makeover, in particular, the bathroom. Wouldn't have wanted to stay more than one...More

Thank Beenthere74
Management response:Responded 7 October 2017

Dear Guest, Thank you for your review. I would like to apologize that the room did not quite meet your standards. It is through feedback like yours that assists us with becoming a better property. Kind Regards, Laura Dempsey Assistant Front Office Manager

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (575)
Room & Suite (229)
Pool & Beach (33)
Dining (16)
Amenities (12)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Shehnaz A
14 April 2018|
AnswerShow all 3 answers
Response from Cathy C | Reviewed this property |
By car or with a shuttle in the village. Super easy. Enjoy your visit
1
Vote
Google Translation
fleeto
13 November 2017|
AnswerShow all 3 answers
Response from Lyndal M | Reviewed this property |
No there is no shuttle bus. We had to get a taxi which was $20Cad one way.
0
Votes
SalsaSauce
5 November 2017|
Answer
Response from hollywood-solo | Reviewed this property |
Trip Advisor: Do you have any idea what this question is ? No, of course, you are too cheap to hire humans.
0
Votes
Room Tips
"Pay extra for upgraded room."
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"Don't know if there are better rooms available"
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"High up at the back with mountain views"
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"just don't stay here"
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