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Holiday Inn Express & Suites West Edmonton-Mall Area

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Traveller (10)
Room & Suite (38)
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Overview
  • Excellent76%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Holiday Inn Express & Suites West Edmonton-Mall Area
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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Traveller rating
135
34
10
1
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LanguageEnglish
135
34
10
1
0
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All reviewsunderground parkinggames roomwest edmonton mallstandard hie farebig vehiclehockey teams stayingwide hallwaysking jacuzzi roomturkey sausagebeautiful bathroomguest rooms areenjoyed staying at this hotelabove groundexcellent staynice gymspent three nightsone way street
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1 - 5 of 180 reviews
Reviewed 1 week ago

Everything was excellent from the room to the breakfast. Check-in and check-out was very efficient. The only complaint we had was the fact one elevator was out of service. There were a few sports teams staying and it made it very inconvenient to get from...More

Review collected in partnership with this hotel
Thank brucee438
Response from Guest Services R, Guest Experience Champion at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded 1 week ago

Thank you for the kind review on your recent stay at Holiday Inn Express West Edmonton - Mall Area. We are glad that you enjoyed our new property, the rooms, the complimentary breakfast as well as our amazing front desk services. We apologize regarding the...More

Hotel's Favourite
Reviewed 5 March 2018

Had my first stay at this hotel last week and I'm very impressed. Rooms were large, lots of plug ins which is important for business travelers like myself. The chain has listened and vastly improved internet which is also very important. Beds were very comfortable...More

Thank westcanguy
Response from JonRS1, General Manager at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded 6 March 2018

We look forward to being your new home base here in Edmonton! Nice to see you noticed a lot of the small details of our property as this feedback is something we really value. Thanks again for this in depth review and we look forward...More

Reviewed 1 week ago

Room was clean and the beds were very comfortable. I like the room cool, so the A/C can be set to 18 C and the hum of the A/C puts me to sleep:). There was enough parking, but we did have to park about 200...More

Review collected in partnership with this hotel
Thank wardwade
Response from Guest Services R, Guest Experience Champion at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded 1 week ago

Thank you for taking time to review our brand new hotel. We are so happy to know that you had a great stay and great sleep as well. We appreciate your kind words and the 5 star rating too. On your next visit to Edmonton,...More

Reviewed 1 week ago

I always try to use Holiday Inn Express on my business travels and often for family trips as well. Very reasonably priced, very comfortable rooms and a very good breakfast included. This one was no different and in fact is the most modern one I...More

Review collected in partnership with this hotel
Thank jimbrown003
Response from Guest Services R, Guest Experience Champion at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded 1 week ago

Thank you very much for an excellent review of our brand new Holiday Inn Express West Edmonton - Mall Area and for being loyal to Holiday Inn Express Hotels . We could not be more delighted to learn that your stay was a great one...More

Reviewed 2 weeks ago

We were very pleased with all aspects of our stay with you in Edmonton. This was the first time we stayed in this new hotel. We will definitely be back any time we have to be in Edmonton. Thank you very much!More

Review collected in partnership with this hotel
Thank gsbyrnes99
Response from Guest Services R, Guest Experince Champion at Holiday Inn Express & Suites West Edmonton-Mall AreaResponded 2 weeks ago

We are glad your stay was enjoyable and pleasant, thank you for taking time to share your stay experience on trip advisor as it really means a lot. We would have you back in a heartbeat every time you are in the city. Thank you...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$102 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (10)
Room & Suite (38)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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nwtraveler16
19 September 2017|
AnswerShow all 4 answers
Response from JonRS1 | Property representative |
Our breakfast runs from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends. Hope this helps!
0
Votes
Travl4lifer
20 May 2017|
AnswerShow all 6 answers
Response from gerry5366 | Reviewed this property |
I find it hard to believe. I found they've got lots of parking.
0
Votes
Room Tips
"Our room was excellent."
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"I had the King Suite. Excellent when travelling solo and for a couple. Amazing bed, nice desk\work area and..."
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"The room was very clean and it was made up before we were back in the early afternoon from our dental..."
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"great stay try the good experience"
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