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Holiday Inn Express Hotel & Suites Edmonton South

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Holiday Inn Express Hotel & Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South
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280 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Edmonton South
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Showing 277: English reviews
Calgary, Canada
Reviewed 22 August 2015

A great rate, good location for anything in the south side of Edmonton. Very friendly and helpful staff. A nice little pool and hot tub that is never too busy. Clean and nice room. Did not have the breakfast this time as it was included where I was going but I wish I had because if never disappoints.

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Helpful?
1Thank David S
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear DavidS, Thank you for your wonderful review of your recent stay with us in Holiday Inn Express Edmonton South. Your tile has brought a smile to my face this morning and i'm delighted that a stay with us is comparable to a "Comfortable pair of Shoes". Your kind words will be shared with our team and we do very...

Port Moody, Canada
Reviewed 12 August 2015

Clean--very comfortable room and beds. Staff were friendly and very helpful. When I lost something, one staff member went above and beyond to help. Close to our conference location and easy access to centre of city via Hwy 2. Close to Airport as well. Though the breakfast didn't offer anything I could eat, I was able to bring my own...

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Helpful?
1Thank JoanieTheWolfe
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear JoanieTheWolfe, We appreciate you taking the time to leave such an excellent review on TripAdvisor. I am delighted to hear that you were so pleased with our hotel on your recent stay. Thank you for your kind words about our team i'm delighted to read they went above and beyond to locate a lost and found item for you....

Aloha
Reviewed 11 August 2015 via mobile

I have not been to this location in more than two years! The only real complaint I have is the elevators are too slow. Breakfast is average, rooms are clean, customer service is very good, location is perfect for going all directions and lots of food near by.

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Helpful?
1Thank Sean A
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear SeanA, Thank you for your lovely comments about your recent stay at the Holiday Inn Express South. I was so pleased to read that you found your room clean customer service to be good and that our location was prefect for you for getting around the city. I also have taken on board you feedback from the breakfast bar...

Chesterfield, United Kingdom
Reviewed 11 August 2015

Visiting from Uk, stayed over Saturday.The hotel was very busy, consequently the breakfast room on Sunday morning was a bit manic. Although an extra room was opened to accommodate,however we still had long queues for food and then carrying to another room. That said our room was very clean and tidy,spacious and the bed was very comfortable. I did like...

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Helpful?
Thank jonmar127
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Jonmar127, Thank you for taking the time to post a review following your recent stay with us here at The Holiday Inn Express South Edmonton. I am delighted to read that your overall stay was positive and thank you for your wonderful comments about our staff and rooms which I will be passed on. We do look forward to...

Calgary, Canada
Reviewed 28 July 2015

This Holiday Inn Express is the largest hotel in the HIE chain we have stayed at. Additional rooms have been added to this hotel since our last stay (which was many years ago), and the problem for the hotel and guests is the common areas were not enlarged enough to handle the additional guest load. Our stay, which was during...

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Helpful?
Thank Doug B
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear trainchasercalgary, Thank you for taking time to share your comments following your stay with us at The Holiday inn Express Edmonton South. First of all, may I please extend our most sincere apologies to you for our failure to meet expectations and live up to our reputation on this occasion. I have read all of your comments and feedback...

Reviewed 27 July 2015 via mobile

Very nice rooms. I'm in the executive corner suite. Have a office room in my room. Very comfortable king bed. Nice big bathroom. Very clean and comfortable. Has a good selection for free breakfast. Has a pool and hot tub. Free parking and WiFi.

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Helpful?
Thank Dean B
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Dean B, Many thanks for the wonderful review posted recently and for taking the time to tell us of your experience with us. I hope it is not too long before we have the pleasure of welcoming you back again. Yours sincerely, Lisa McQuaid

Edmonton, Canada
Reviewed 14 July 2015

Had to make a trip up to Edmonton this pass weekend so we decided to stay here. Nothing fancy but worked great! Outdoor temp was 32C and the ac in room was great, room was clean and comfortable. Will stay again!

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Helpful?
Thank Sean M
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Sean M, Thank you for providing your review on Tripadvisor. We appreciate your feedback and we're glad to read that you did have a comfortable stay with us and that the A/C worked well for you. We hope that when you return to Edmonton for another visit you will choose to stay with us again. Best Regards, Lisa McQuaid

Kelowna
Reviewed 10 July 2015 via mobile

My family and I stayed two nights this week at this hotel. My bed sheets had dried blood stains on them. The cleanliness of the room wasn't the best. The hot tub was broken but no out of order sign put up. Initially when I called to say it was cold they said someone would turn the heat up but...

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Helpful?
Thank Kimberly D
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Kimberly D, Thank you for taking the time to provide feedback from your visit. We truly appreciate your feedback and the opportunity for us to improve our service. We will be sure to share your comments with our management. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this...

Saskatoon, Canada
Reviewed 2 July 2015

Clean, family-oriented hotel with a good breakfast and friendly staff. The location is really convenient, especially to South Edmonton Common. Despite these positives, we would think twice before staying there again. There was no fan in the bathroom and the door had to be propped open with a suitcase to clear out the steam (heavy door that shut automatically). One...

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Helpful?
Thank Karen L
Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear Karen L, Thank you for you review on your recent stay with us at the Holiday Inn Express South Edmonton. We do appreciate you kind comments and we delight that you enjoyed our breakfast and that we are located in an area that is convenient for your needs. I would also like to address you concerns, we do not...

Calgary, Canada
Reviewed 24 June 2015 via mobile

This hotel is conveniently located off the highway between edomton to calgary so a super practical place if you are just needing a stopover for the night. Our family had to visit sports facilities in the area and that's why we chose this place. It was a straightforward stay - clean, comfortable and no hassle. So just fit for purpose....

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Helpful?
Thank missusemtravels
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review

Dear missusemtravels, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding the breakfast selection. We will address this concern. I assure you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites Edmonton South

Address: 2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
Region: Canada > Alberta > Edmonton > Calgary Trail South
Price Range: $130 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Edmonton South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Edmonton South
Holiday Inn Express Hotel & Suites Edmonton South Alberta
Hotel Style:
#21 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Edmonton South staff and other travellers.
1 question
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Canada
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Edmonton South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Fourth floor are the quiet”
733samj, 27 Feb 2017 | Read review
“First floor rooms have high ceilings.”
chrissilee, 4 Jan 2017 | Read review
“all room are very good and spacious”
frankf700, 8 Nov 2016 | Read review
“Request a room that doesn't face north.”
paulh7142016, 2 Nov 2016 | Read review
“Rooms are clean and very spacious.”
winoj, 22 Oct 2016 | Read review
5 of 5