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Sands Inn & Suites

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Steinbach, Canada
Reviewed 1 week ago

We stayed in a renovated room on second floor and it was very nice. Room had a fridge and microwave. Room was very clean. The hotel has an elevator which is very convenient. Staff were all very nice. Convenient Location for us and great Parking. Also it was a quiet location. would stay there again .

Thank Paakjm
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to share your stay with us on Trip Advisor! We receive many compliments on our newly renovated rooms and are excited to move to the next floor once this one is completed! We are pleased you enjoyed your stay and that our amenities suited your needs during your stay! Christee - General Manager

Reviewed 1 week ago via mobile

I stayed at the Sands Hotel for both business & pleasure. I found that the rooms are a bit dated. I was in need of a printing job the following morning for an interview, but found that the hotel did not have this available unless I had a USB stick, I didn't so had to make due with a handwritten...

Thank Wayne J
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to share your stay with us on Trip Advisor! On your next visit to Edmonton, please book one of our renovated rooms! We are diligently working hard on the updates as our second floor is almost completed! We are also preparing to have a small work out area for our guests that will implemented...

Fort McMurray, Alberta, Canada
Reviewed 17 February 2017

Room was smelly, shower head was below my face, I'm only 5'7"! Toilet was loose on the floor. They even charged me an extra $10 for having someone else there. At least it was pet friendly. They seemed to charge large deposits.

1Thank Neil W
Christee R, General Manager at Sands Inn & Suites, responded to this review

Good Afternoon We have been working diligently on the upgrades & changes in our Hotel! Unfortunately we do not allow PETS in our upgraded rooms that offer a large glass stand up shower (some with tubs) marble counter top, new toilets and mirrors. On the inside of the room; ceiling, walls, flooring, 42' TV & more. We have allocated rooms...

Reviewed 5 January 2017

we got to our room and their were stains all over sheets and room was dirty, bathtub had dirt in it. Not happy with room at all, The people next to us were yelling and slamming doors all night. The front counter did not give a friendly greeting, was very quiet,

1Thank Leah C
Christee R, General Manager at Sands Inn & Suites, responded to this review

I am sorry that your room was in this condition as its not our standard or practice to rent any room in such condition. I wish that front desk was notified immediately as we would of transferred you to a room that I know you would of been satisfied with and had our Executive Housekeeper review the room so it...

Prince Albert, Canada
Reviewed 20 November 2016 via mobile

Hotel is very dated however bed was comfortable bathroom was like new, room was clean. The lounge was like new lots of tv's for the evenings sports. Lots of VLT's if that's your thing. The real win is the staff everyone was awesome . Would stay again.

Thank Stage12
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to rate & comment on our Hotel! I will share this response with ALL Management & Staff and I am pleased you enjoyed our renovated room & lounge! Christee - General Manager

Osoyoos, Canada
Reviewed 17 November 2016 via mobile

The only reason we chose this hotel is because we needed somewhere pet friendly and close to the hospital as a loved one is in the ICU here. I went on Expedia and seen this hotel didn't have very good reviews, but I looked at the pictures and throughly checked out the different options before booking and thought it can't...

1Thank Tay F
Christee R, General Manager at Sands Inn & Suites, responded to this review

This was a hard review to read as we are very disappointed on how your stay was in our Hotel. Our smoking rooms will have the "smoking linger" to them no matter how clean the room is and I am sorry, that even as a smoker, you were not pleased. Regarding the cleanliness of the room; I wish you would...

Reviewed 6 September 2016

I was disappointing that the maid service never changed the sheets on the pull out bed I was using even though I had put the sign on the sofa bed. Did always do my daughters bed. I also was treated rudely by the staff at the lounge when My daughter and I tried to come in the lounge before the...

1Thank Chris D
Christee R, General Manager at Sands Inn & Suites, responded to this review

I am very sorry I missed this review and took so long to respond. I have forwarded this email to our Executive House keeping as a reminder of guests requests or policy on all bedding, I am sorry this was over looked. I also apologize that you felt our Lounge employee came across stern regarding opening or closing, as we...

Hudson's Hope, Canada
Reviewed 1 August 2016

I stayed here and it was hilariously awful. We booked last minute and could only get 2 smoking rooms for our group. I don't know if the non-smoking rooms are kept up better, but our rooms stank bad! The long term resident across the hall from us agreed, at 7:30am she started screaming in the hallway for 2-3 minutes about...

Thank jpow891
Christee R, General Manager at Sands Inn & Suites, responded to this review

Last minute bookings will usually leave you with last minute rooms. Our smoking rooms cater to the smoker and being a NON smoker you will definitely smell the difference. If your room or neighbor was in fact unsatisfactory, I wish you would have notified us immediately, as being a modest Hotel with many renovations in place; yes, our lounge is...

Worcester, United Kingdom
Reviewed 28 July 2016

We had a stop over here on our way to Jasper. It's very good, nothing fancy, clean and tidy with good local facilities for food. There is a pool and gym and I would have liked to have a massage but there wasn't time!. I would recommend as a stop,over. We had a meal at Denny's and The chop place,...

Thank Jacqui W
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to review our hotel! See you during your next visit! Christee

Reviewed 14 July 2016 via mobile

Went to a concert at Rexall, this was within waking distance so I gave it a try. What a mistake. I checked in, dropped off my stuff, and luckily had enough time to grab some food at the hotel restaurant. The only good thing I can say about this place was the food was good! (But waited a long time...

Thank iloveparis00
Christee R, General Manager at Sands Inn & Suites, responded to this review

I appreciate all of your feedback and I have personally spoke to the staff & checked the room. Thank you for talking to me in my office, I wish we could of resolved this together. Christee - General Manager

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sands Inn & Suites is one of the North Edmonton Hotels located on Yellow Head Trail. We are 5 minutes from Rexall place, Northlands Expo and 10 minutes from shopping & ameneties. 53 Hotel rooms that offer NON smoking & smoking, PET Friendly, Large RV Parking, Laundry facilities & 24 hour front desk staff. Our lounge is open 7 days a week with Karaoke, VLT's, Pool Tables and a food & drink menu that will satisfy your apetitie! Our Banquet Facility staff are trained to meet all your needs for weddings, conferences and Live Entertainment. ... more   less 

Additional Information about Sands Inn & Suites

Address: 12340 Fort Rd NW | Alberta, Edmonton, Alberta T5B 4H5, Canada (Formerly Sands Hotel)
Region: Canada > Alberta > Edmonton
Price Range: $74 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sands Inn & Suites 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Sands Inn & Suites Edmonton, Alberta
Hotel Style:
#7 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sands Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you book through a discount site, don't go there.”
 of 5 bubbles 729neilw, 16 Feb 2017 | Read review
“Don't stay here by yourself, don't keep shiny things in your car, utilize the chain lock!”
 of 5 bubbles jpow891, 31 Jul 2016 | Read review
“they should make the door ways wider and check the elevator as it is very slow”
 of 5 bubbles 805davet, 20 Mar 2016 | Read review
“Bottom two floors are pet friendly. Our room faced away from the highway and was quiet.”
 of 5 bubbles NeverEverTours, 24 Feb 2016 | Read review
“Do not stay here!”
 of 5 bubbles morganneb626, 11 Feb 2016 | Read review
5 of 5