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This hotel is a hidden gem.
I spent five nights here and it was great. The room was immaculate, the bed very comfortable, and the shower had great water pressure with lots of hot water.
This is the first hotel I have stayed at in...More
1 Thank Kevin R
Response from Christee G, General Manager at Sands Inn & SuitesResponded 4 weeks ago
"Hidden Gem" Thank you! This is a statement I hear some guests say!
We are not presenting our selves as a 5* star Hotel, however we hope that our customer service, our quick problem solving, how we manage what we offer and how we try...More
We stayed in a renovated room on second floor and it was very nice. Room had a fridge and microwave. Room was very clean. The hotel has an elevator which is very convenient. Staff were all very nice. Convenient Location for us and great Parking....More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 21 March 2017
Thank you for taking the time to share your stay with us on Trip Advisor!
We receive many compliments on our newly renovated rooms and are excited to move to the next floor once this one is completed!
We are pleased you enjoyed your stay...More
Very noisy, and the service desk person put us in a room right beside another room undergoing renovation. They started hammering and drilling at around 10:30 am. Very annoying, because it woke us up from our sleep....You can hear every noise coming from the hallway....More
Response from Christee G, General Manager at Sands Inn & SuitesResponded 27 January 2018
I am sorry that our renovations were disturbing during your stay at our Hotel, our Front Desk is available 24 hours and I wish you would of shared all concerns as we would of immediately stopped any disruption to your sleep, moved your room and...More
If you don't smoke DO NOT stay here. Everywhere in the hotel smells badly of smoke, even on the "non smoking" floor. If I could afford to pay for yet another hotel tonight I would leave immediately. I literally had to go buy fabreeze to...More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 13 December 2017
I can appreciate your sharing your unsatisfactory comments during your stay with us.
I am sorry that you felt this way regarding your room as originally you had booked a smoking room because of price point and than you upgraded to NON upon check in....More
This hotel has pros and cons, pros are... clean room, comfortable beds, staff are friendly and the restaurant has decent food the wife loved the soup. Cons are.. some of the people that hang out at the lounge are questionable (they have VLT's ) in...More
Response from Christee R, General Manager at Sands Inn & SuitesResponded 31 August 2017
Thank you for taking the time to share your stay with us in our Hotel.
We are pleased you were satisfied with your stay, rooms, beds, cleanliness and staff!
We are always aware of our guests in our Hotel, Lounge and Restaurant and can assure...More
Response from NeverEverTours | Reviewed this property |
Two questions, first re. the wheelchair - you are absolutely right - it would be extremely difficult to maneuver a wheelchair even if you were to manage to fit one in the elevator. It was the smallest elevator not to mention... More
Two questions, first re. the wheelchair - you are absolutely right - it would be extremely difficult to maneuver a wheelchair even if you were to manage to fit one in the elevator. It was the smallest elevator not to mention the filthiest elevator, I have ever seen in a hotel. To respond to the questions below about walking to and from Rexall Place, et me repeat that our taxi driver wouldn't let us get out until he had our luggage inside and then walked us right to the door. If you want to walk outside that hotel at night I would take security!