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Fantasyland Hotel & Resort

1,528 reviews
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Traveller (492)
Room & Suite (262)
Dining (25)
Overview
  • Excellent29%
  • Very good33%
  • Average17%
  • Poor12%
  • Terrible9%
Travellers talk about
“theme room”(214 reviews)
“bunk beds”(79 reviews)
“igloo room”(36 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,528)Write a Review
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All reviewstheme roombunk bedsigloo roomwest edmonton mallfree passesround bedamusement parksuperior roomjacuzzi tubgalaxy landregular roombourbon streetthe room was nicepolynesianconvenienceromantruck
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401 - 405 of 1,502 reviews
Reviewed 16 June 2017

My husband and another couple went to Faantasyland Hotel for fish & chips. They were so good. We go there at least once a year and just love the food.

Thank Carole B
Reviewed 15 June 2017 via mobile

Stayed one night in a double queen room for business. Found room clean and bed comfortable. Found noise carried easily from hallway and rooms above/below/beside. Bathroom needs updating. Vanity and sink was well below my waist and I'm only 5'5! I know my employer got...More

Thank 310amyv
Response from Fantasyland H, General Manager at Fantasyland Hotel & ResortResponded 17 June 2017

Hello 310amyv, Thank you for sharing your experience with us! We are happy to hear that the cleanliness and comfort met your needs. We really appreciate the feedback as we are always looking for ways to improve our services to provide our guests with a...More

Reviewed 14 June 2017 via mobile

The rooms were shared between two couples. We noticed the Hollywood room was not as clean as it should have been. The leather couch was quite dented in and the walls were dirty with finger prints etc. However the Polynesian room was clean and comfortable....More

Thank Devyn S
Response from Fantasyland H, General Manager at Fantasyland Hotel & ResortResponded 14 June 2017

Hello Devyn S, We are glad you chose to stay with us during your Christmas holiday time, and that you enjoyed your time at the L2 Grill. We are sorry to hear about the cleanliness of your one of your rooms as our standard of...More

Reviewed 13 June 2017

I recently stayed at the Fantasyland Hotel as a "Staycation" with my mom. The hotel is very nice and the rooms are wonderful. They do need to work ont heir customer service....as in have enough staff. The service we received was good, but they were...More

Thank C72VRDM
Response from Fantasyland H, General Manager at Fantasyland Hotel & ResortResponded 14 June 2017

Hello Erin M, We appreciate you taking the time to share your experience with us. We are glad to hear that you enjoyed the room, but sorry that your costumer service experience was not satisfactory. We appreciate this feedback and will bring these concerns to...More

Reviewed 11 June 2017 via mobile

I don't normally write completely negative reviews ever however this stay has me fuming from check in on. I have had interesting stays elsewhere but never as many problems. Firstly the room was not worth the 318.00 we paid. It was a 20 years outdated...More

Thank B F
Response from Fantasyland H, General Manager at Fantasyland Hotel & ResortResponded 12 June 2017

Hello B F, Thank you for taking the time to inform us of your stay. We are sorry to hear it did not meet your expectations. You can contact us directly at rooms@flhwem.com with your contact information and we will have a member of our...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$146 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Edmonton
#4 Spa Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$146 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Edmonton
#4 Spa Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
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Traveller (492)
Room & Suite (262)
Dining (25)
Pool & Beach (8)
Family and Play Areas (11)
Questions & Answers
Ask a question
LaaLee
4 February 2018|
Answer
Response from Cheryl C | Reviewed this property |
I do not know. There are some rooms with jacuzzis tubs inside the room for more than a couple people.
0
Votes
iam712
29 August 2017|
AnswerShow all 3 answers
Response from aussietraveller59 | Reviewed this property |
Probably not. But I suggest you email or call hotel to find out. The best way is the direct way.
0
Votes
beaglest
4 April 2017|
AnswerShow all 3 answers
Response from amgoulet | Reviewed this property |
Yes I believe pets are allowed and there is an extra fee per night!
0
Votes
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Room Tips
"Ask for a room with a jacuzzi"
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"No matter what time of year make sure to book theme rooms well in advance."
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"Ask for a warm room if you're traveling in the middle of a cold spell"
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"I is nice to not have to drive"
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