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Rooms are average. Only one restaurant within walking distance. Pool was closed for renovation but no mention of this when making the reservation and no discount. Free breakfast was good. Quiet rooms. Comfy beds. Despite the name it is NOT at the mall.More
1 Thank Freightcarr
Response from IHGCare, Guest Relations Manager at Ramada Edmonton WestResponded 15 March 2014
Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer. Please allow us to apologize for the shortfalls you have experienced during your stay. We take our guest comments very...More
We stayed as a family with 3 children under 7. We booked the 2 queen bed suite and were very impressed! Great layout, rooms well insulated. Could hear some noise through the hallway door but not a big deal. The hotel was clean, and staff...More
We stayed here for one night and were looking forward to it as we had stayed here several years ago and quite liked it then. This time was disappointing. There was constant noise between the traffic outside and noise from other rooms and the hallway...More
1 Thank Amy H
Response from IHGCare, Guest Relations Manager at Ramada Edmonton WestResponded 27 February 2014
Dear Amy H,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us...More
I have stayed at this hotel previously for business purposes. I was recently here for a 4 night stay in January 2014. I had a smooth easy check-in. Room was large and very clean. Bed and pillows were comfy. No complaints!
My husband and I stayed in this hotel January 16th and 17th. Upon returning home by January 21st my husband started to see bite marks on his body. As we have never been exposed to bed bugs we were not sure what was causing it...More
6 Thank Kim M
Response from IHGCare, Guest Relations Manager at Ramada Edmonton WestResponded 14 February 2014
Dear Kim M,
Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on. We would love to regain your faith in our hotel and would welcome...More
US$84 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Edmonton At The Mall ,
Response from jatindert185 | Property representative |
Thank you for bringing this matter to our attention. We are still working to correct issues such as this. It will all be running more smoothly very soon.