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BEST WESTERN PLUS Westwood Inn

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258 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Waterloo
Reviewed yesterday NEW

Booked a newly reno'd "King Ex Room" and where terribly disappointed! Furnishings sparce. Not even a coffee table or side tables to set drink on. Needed to use the floor! Bathroom was OK. Sofa already looked worn, and side chair had broken legs. Lumpy old pillows! Broken thermostat control. No micro wave, considering all other Best Western Plus's normally provide...

Review collected in partnership with Best Western
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Helpful?
Thank Dan & Jan D
Regina, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Awesome stay the room is huge clean and wonderful with a deep soaking tub!! close to the mall and all kinds of restaurants and stores! Will stay again!! :) I did not use the the pool and restaurant however it was nice that it was there for guests if wanted. If I were going to say one improvement I would...

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Helpful?
1Thank Andrea W
About Hotel's Favourite Review
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

It's wonderful to know how satisfied you were with everything at the Best Western plus Westwood Inn West Edmonton. Nothing is more important to us than providing our guests with exemplary hotel experiences, and it elates us that we hit the mark with you. We're so delighted that our team made you and your family feel so welcomed and well...

Edmonton, Canada
Reviewed yesterday NEW

This is a great family friendly hotel with excellent staff who are ready and willing to help whenever needed. Not the fanciest but good, clean rooms and close to major attractions including the West Edmonton Mall. Half the price of most hotels surrounding it! Wonderful stay vacation with kids

Review collected in partnership with Best Western
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Thank Carrielynn L
Reviewed 2 days ago NEWvia mobile

I was in this hotel yesterday. The hotel was in the proper of Edmonton, so accessible to the place where I am going. They let me occupied one of the room in the second floor. I love the room particularly it's design because there's a little balcony inside that room which is good for studying or unwinding. The beds were...

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Helpful?
Thank Daffyjewel
Brandon, Canada
Reviewed 2 days ago NEW

My assistant booked my room through hotels.com. There was a problem but the staff were so amazing they helped me out fixed the problem and were so polite and accommodating. Great stay and the hotel looks great.

Review collected in partnership with Best Western
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Thank Terry Y
Spirit River, Canada
Reviewed 3 days ago NEW

This hotel gives the greatest welcome with lemon water and cookies. It is so welcoming. Plus they remember me from the last time I visited, no matter how many months in between visits. The rooms are very modern and comfortable. The beds are all really nice for sleeping.

Review collected in partnership with Best Western
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Thank K9874PFlindaw
Reviewed 5 days ago NEW

Not only did I get bitten by bed bugs, the room above me had people crashing and banging from 0200-0400. In spite of calling the front desk, the noise did not abate until nearly 0430. When I reported the bed bug, the manager initially denied it was a bed bug but I showed her the image of a bed bug...

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Thank Jim S
Nampa, Canada
Reviewed 5 days ago NEW

We have stayed at this hotel on numerous occasions for business as well as pleasure. It is a very nice and clean facility. The staff are always friendly and helpful. It's located close to the Anthony Hendey so makes it easy to get around the city.

Review collected in partnership with Best Western
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Thank jamessE6984YH
Reviewed 1 week ago NEWvia mobile

Came here with high expectations. We got a Jacuzzi suite for a great price. Came to the room, and it lacked polish. You can see some of the wiring running through the room. We were right across the hall from the ice machine, and you could hear a beeping often. The Jacuzzi is super loud. It was hard to relax...

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Helpful?
Thank Jessica J
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at the Best Western Plus Westwood Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the multiple issues you experienced throughout your stay. This...

Calgary, Canada
Reviewed 1 week ago NEW

It was in February 17 when we booked 2 rooms but when we came around between 9-10pm Friday there is only one reservation for us. The supervisor- Sheriff was so rude as he offered us a free cancellation instead of any better resolution and there are lots of people around us (maybe 30 or more as they are a group)...

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Thank aar14513
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at Best Western Plus Westwood Inn. It is with your feedback that we are able to celebrate our achievements and identify areas of focus. Your feedback is valuable to us as it provides us the opportunity to address your specific concerns and progressively work to exceed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Rd NW, Edmonton, Alberta T5S 1B2, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: $104 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western and Booking.com so you can book your BEST WESTERN PLUS Westwood Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another property”
  • See the nasty scars left by the bed bug that bit me!
 of 5 bubbles jimsZ6061DM, 21 Mar 2017 | Read review
“ask for renovated room”
 of 5 bubbles Q2936JRandreaw, 13 Mar 2017 | Read review
“Rooms on the end of hotel at far end are nice and quiet.”
 of 5 bubbles 283tracyb, 13 Mar 2017 | Read review
“My room was on the top floor facing the parking lot. Didn't hear a thing.”
 of 5 bubbles BrendaL781, 3 Mar 2017 | Read review
“top floors”
 of 5 bubbles LOVITA, 19 Nov 2016 | Read review
5 of 5