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DoubleTree by Hilton Hotel West Edmonton

Booking.comUS$114*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$123*
US$114*
US$115*
US$123*
US$114*
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DoubleTree by Hilton Hotel West Edmonton
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740 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel West Edmonton
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Showing 732: English reviews
Consort, Canada
Reviewed 2 weeks ago

So easy and user friendly to check in and pick my own room. Ordered room service and it was fast, hot and delicious. Front desk was so quick and easy, and the staff was extremely polite. Rooms were clean and beds comfy. Would definitely stay again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank janelleo164
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for reviewing us so highly. I am happy to see you have enjoyed our digital check in option. It is amazing what technology can do nowadays. I am sure you will definitely enjoy digital key initiative that will be rolled out by the middle of 2017 and will give you an option of receiving your key electronically to...

Rocky Mountain House, Canada
Reviewed 2 weeks ago

The room was really nice and very clean. The staff went out of their way to make sure everything was great. I had an issue with the sound on the TV and Maintenance replaced it within 20 minutes. I would recommend a stay here when in Edmonton.

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Helpful?
Thank Trevor K
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for the feedback regarding your recent stay with us. It is wonderful to see that you've had a wonderful experience. I am looking forward to welcoming your back to our property in the nearest future.

Calgary, Canada
Reviewed 2 weeks ago

This hotel was very clean and the staff very helpful when needed. The fitness area was clean and smelled clean. The pool deck was clear of any dirt. The room was maintained as required and the rest of the hotel was great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeffreysD6090QT
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Edmonton, Canada
Reviewed 2 weeks ago

Very clean hotel with friendly staff. Probably the best complimentary breakfast I have had. Clean rooms and wonderful fitness centre. Pool is fine but fills up quick with multiple teams staying in the hotel. On the positive side, it is open 24 hours. The warm cookie at check-in is SO GOOD!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank desireec463
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Many thanks for the great review! We are delighted that you loved the comfort and our delicious chocolate chip cookies! We will have a warm one waiting to welcome you back next time your travels bring you to the Edmonton area. Thanks again!

Reviewed 3 weeks ago

Enjoyed my stay at Double Tree. The warm cookie given at check in was a good start. Excellent exercise room - many new treadmills, bikes, and elliptical cross trainers as well as Dumbbells and cables and row machine. Did not use the pool, but seemed pretty decent. I attended a conference in the hotel and the food was great. Received...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kedriedger
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It always brings us great joy when we receive five star reviews! We are delighted to note you had such a pleasant stay with us here at the DoubleTree by Hilton West Edmonton and that you enjoyed all our offerings. Hope that you had a pleasant journey home and it would be a pleasure to welcome you back in the...

Saint John, Canada
Reviewed 3 weeks ago

Spent an evening here, hotel rooms were standard, the building was quite large, had the buffet in the morning, and it was very enjoyable. Stayed on points, and I would certainly come back. My only issue with this hotel, was the pillows, while I found them uncomfortable, I did not bother to ask for a different type.

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Helpful?
Thank James42282016
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear you have experienced discomfort with the pillows during your stay. We do offer alternative pillow options for guests' comfort. Please feel free to share any concerns during your stay to the front desk and we will gladly assist. I am sure we will be able...

Reviewed 3 weeks ago via mobile

From the minute we arrived, complimentary upgrade, warm chocolate chip cookie, extremely friendly front desk. Checked out the restaurant. Probably the best service we ever received in a hotel restaurant. Good was perfect. Forgot some personal toiletries and the front desk was able to supply me with my item. Such a great experience. Will definitely be back

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Helpful?
Thank oldbag111
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We so appreciate you sharing with us your experience at the Doubletree by Hilton West Edmonton. Our guest service is always our main priority, so we're happy to hear our staff delivered the exceptional service throughout your stay. We look forward to seeing you again in the future!

Newcastle, Ontario
Reviewed 3 weeks ago via mobile

I was immediately impressed. From the minute I came to the back door and a lady who was vacuuming the rug came to help me with the doors, to the courteous, friendly front desk service and warm chocolate chip cookie - what's not to like? The room is way better than what I expected. I feel great value for the...

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Helpful?
Thank CRM433
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Many thanks for the great review! We are delighted that you loved the comfort and our delicious chocolate chip cookies! We will have a warm one waiting to welcome you back next time your travels bring you to the Edmonton area. Thanks again!

Vegreville, Canada
Reviewed 3 weeks ago

We attended the Dinner Theatre and stayed and the food, service and rooms exceeded our expectations. The food was spectacular supper and the complementary breakfast. The rooms were clean and very comfortable. The staff was friendly and very helpful. To top it all off was the warm chocolate chip cookie!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 294dennise
SemionovM, Director Of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It always brings us great joy when we receive five star reviews! We are delighted to note you had such a pleasant stay with us here at the DoubleTree by Hilton West Edmonton and that you enjoyed all our offerings. Hope that you had a pleasant journey home and it would be a pleasure to welcome you and your family...

Edmonton, Canada
Reviewed 4 weeks ago

Service is great, breakfast buffet was awesome, pool it open 24 hours. I will certainly go back. The only thing I didn't like was how the bar is right in the lobby and there is no hot tub with the pool. Their work out facility is the best I've seen in a hotel.

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Helpful?
Thank raemcd
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Region: Canada > Alberta > Edmonton
Price Range: $148 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz, Priceline, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good!!!”
693WendyM693, 17 May 2017 | Read review
“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
SamanthaM836, 18 Jan 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
Miss_libertygirl, 16 Jan 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
881rickr, 14 Dec 2016 | Read review
“No street noise on the higher floors”
24mooshie, 6 Dec 2016 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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