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Executive Royal Hotel Edmonton

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236 Reviews from our TripAdvisor Community

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There are newer reviews for Executive Royal Hotel Edmonton
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Showing 235: English reviews
Calgary
Reviewed 24 May 2016

Stayed in the Royal in one of their standard queen rooms for one night only and was terribly disappointed. The room seemed a little tired at first but after finding paint peeling off the ceiling I started to look around and found pop or coffee (I hope) sprayed all over two walls the curtains were ready to fall apart and...

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Helpful?
1Thank Talmor1
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Talmor1 I would like to thank you for taking the time to submit a review regarding your recent experience. This type of feedback is essential if we are to maintain the standard of excellence that we have set for ourselves. Your disappointment in the service you received was made clear in your comments to us, and I would like...

Edmonton, Canada
Reviewed 19 May 2016

This is our go-to venue for location, price and hospitality. Our group numbers around 80, the majority are retired. Natalie, our event coordinator, tends to our every need. We are provided with a stage and audio equipment. The buffet always exceeds our expectation. The Food & Beverage Manager, Oukba Nafai, met with us a couple of times during the luncheon...

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Helpful?
Thank fitzgeraldfamily2016
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Fitzgeraldfamily2016 Thank you for taking the time to complete a review of your past catered event at the Executive Royal Hotel West Edmonton. It will give me great pleasure to share your positive feedback about your service from our staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when our guests...

Edmonton, Canada
Reviewed 16 May 2016

We had our annual banquet at the Royal Executive Inn on June 14. The entire event was booked and coordinated by Natalie Meyer and the event was extremely successful. The banquet food was way above average and there was plenty of food for all....no skimping at this hotel. Have stayed at the hotel on previous occasions and the rooms were...

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Helpful?
1Thank tolander
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Hello tolander On behalf of the Executive Royal Hotel West Edmonton, thank you for selecting our hotel for your annual meeting and banquet. It will give me great pleasure to pass on your comments to Natalie and the rest of the hotel's associates

Langley, Canada
Reviewed 14 May 2016 via mobile

Stayed at after being evacuated from Fort McMurray. Although they were extremely busy, their staff was more than accommodating to all our needs. The hotel had an area in the lobby for local stores to donate goods needed by evacuees. The front end staff and housekeeping put extra efforts in when needed.

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Helpful?
1Thank DieselWrench88
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Thank you for selecting the Executive Royal Hotel West Edmonton. My associates and I were extremely proud that we were able to provide temporary accommodations and services to you and others from Ft McMurray at this most difficult time. We hope to welcome you and your family in the near future under less trying times to the Executive Royal Hotel...

Calgary, Canada
Reviewed 2 May 2016

Very comfortable rooms and excellent service. When we requested another room as ours was too noisy (kids from hockey tournament...) they immediately gave us another. Ladies at the reception were very nice and kind. Happy with this experience!

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Helpful?
1Thank patricia740
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Hello patricia740; On behalf of the Executive Royal Hotel West Edmonton, I would like to thank you for the positive comments regarding your last visit with us. I have also made my front office team aware of your experiences dealing with them Thank You!

Alberta, Canada
Reviewed 1 May 2016 via mobile

Catherine was the best server I've had in a long long time ! Very helpful and guided us around the city and drinks were always full ! Food was good too ! The carpet is hideous but the food makes up for it !

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1Thank rg403
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Good Morning rg403 Thank you for sharing your observations of Catherine in the Mirage Lounge, and for selecting the Executive Royal Hotel as your choice of accommodations while staying in Edmonton. I have passed on your comments to my Food & Beverage team. I hope to welcoming you back in the near future

Edmonton, Canada
Reviewed 29 April 2016

I recently organized a birthday celebration for a group of older ladies. From the moment I contacted the hotel I received exceptional service and was treated with respect. the entire event was very well organized by hotel staff and the food delicious. I highly recommend this to others planning an event. Sharon Heron

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1Thank smheron
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear smheron; I am glad you and your group had an enjoyable experience at the Executive Royal Hotel West Edmonton, taking part in our Sunday Brunch. I have shared your observations with the rest of my Management Team and their associates Thanks again for submitting a review on Trip Advisor

Calgary, Canada
Reviewed 28 April 2016

Very close to WEM. The rooms were nice, clean, comfy beds and pillows. Had an excellent sleep and wanted to sleep in it was so good. Staff were helpful and polite. Would recommend this hotel for people who want to go to the mall, so close you could walk.

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1Thank Jwint386
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Jwint386: Thank you for selecting the Executive Royal Hotel West Edmonton as your choice of accommodations while staying in Edmonton and for the positive review on Trip Adviser. It gives great pleasure in sharing your observations to the rest of my team Hoping to welcome you back to Edmonton and the Executive Royal Hotel West Edmonton in the near...

Reviewed 26 April 2016 via mobile

It's a Great place to stay. Close to WEM and in a good shopping area outside malls. Good for northerners from NWT easy to get to and leave from. Comfy bed, and room service is a norm TV channels has been difficult to watch as they didn't always load. No controls for room temperature. Those who like it warm need...

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Helpful?
2Thank paul s
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Good Afternoon Paul S; Thank you for taking the time to complete a review about your recent stay at the Executive Royal Hotel West Edmonton. It will give me great pleasure to share your positive feedback about your service from our staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when our...

Fort McMurray, Canada
Reviewed 18 April 2016

This hotel was excellent for the price .beds and pillows are very comfortable .this is the best pillow i ever slept.service was excellent too .specially break fast server ISH, best server i ever had . This hotel close to west Edmonton mall.we will come back.

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1Thank maxyshi
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Good Afternoon maxyshi It will give great pleasure to share your experiences at the Executive Royal Hotel with my associates I do hope I get to welcome you back to our hotel on your next visit to Edmonton Yours in hospitality

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the best rest in West Edmonton Whether you are here for business or leisure, the recently update Executive Royal Hotel, conveniently located in the heart of West Edmonton is the preferred destination. This full service, convention hotel is located within walking distance of the world famous West Edmonton Mall and 15 minutes from downtown and the new Edmonton Arena District The hotel faculties include 235 tastily appointed guest room and suites, licensed full service Steels Cafe & Grill and Mirage Lounge, banquet and meeting rooms, business centre and a fitness centre. We invite you to experience the Executive Royal Hotel West Edmonton ... more   less 

Additional Information about Executive Royal Hotel Edmonton

Address: 10010 178 St NW, Edmonton, Alberta T5S 1T3, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: $151 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Executive Royal Hotel Edmonton 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Executive Royal Inn West Edmonton Hotel Edmonton
Royal Hotel West Edmonton
Executive Royal Hotel Edmonton Alberta
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Questions & Answers

Questions? Get answers from Executive Royal Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Executive Club right away (free) and if space allows an upgrade should be in the mix.”
 of 5 bubbles briansL4049CA, 24 Nov 2016 | Read review
“Alot of people; I found when checking in, always stayed in the same room.”
 of 5 bubbles 252jessieg, 28 Aug 2016 | Read review
“excellent maid service”
 of 5 bubbles lstepaniuk, 29 Jun 2016 | Read review
“Don't stay here.”
 of 5 bubbles Talmor1, 23 May 2016 | Read review
“If there are kids from a hockey tournament, choose higher floors.”
 of 5 bubbles patricia740, 2 May 2016 | Read review
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