We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Union Bank Inn

Show Prices
#27 of 93 Hotels in Edmonton
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Union Bank Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

316 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 313: English reviews
Start your review of Union Bank Inn
 Click to rate
Edmonton, Canada
Reviewed 3 days ago NEW

Looking for that special night, then the Union Bank Inn is the place to go !!! Right from the start, Azza at the front desk made us feel right at home. Our Heritage room was romantic with a super comfortable bed and a warm fireplace. The Madison Grill Restaurant downstairs was a 10 out of 10. Our server Todd treated...

 Report
Helpful?
Thank lisadawn444
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Lisa, We cannot thank you enough, firstly for allowing us the extreme pleasure of being part of your special Celebration! It was certainly our honor, and look forward to many future occasions of welcoming you back to the UNION BANK INN, Alberta's Original 4 Star Boutique Hotel! It is guests such as yourselves, that make our jobs, truly rewarding!!...

Edmonton, Canada
Reviewed 1 week ago via mobile

The lunch special was ... just that! Delicious 15$ lunch special with starter salad and salmon entre. Food is always delicious, atmosphere conducive for a business lunch and this is a place to be seen. Overall very good.

 Report
Helpful?
Thank McKahl
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear McKahl Thank you for participating in the recent Downtown Dining Week and choosing our onsite Dining Room, Madison's Grill! We have been active participants since the inception of this great experience, and always pleased to receive our guest's feedback! Myself and Food & Beverage Team, including Executive Chef Trevor Johnston, Food & Beverage Manager, Kevin Rutkowski look extremely forward...

Provost, Canada
Reviewed 1 week ago

Union Bank Disappointment We stayed at the Union Bank March 8/9 – two nights. We were in the city on business and decided to treat ourselves to something special, having stayed at the Union Bank previously. The idea of coming into our room and finding wine and cheese every day waiting for us, cozy room, and fireplace was something we...

 Report
Helpful?
Thank Sinman
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Sinman Thank you for your choosing the UNION BANK INN, for your past stays and most recent visit to Edmonton. We sincerely appreciate your feedback, including the special mentions of the daily complimentary Wine & Cheese, Service Standards provided by our Team Members, and a pleasant Room Service experience provided by Madison's Grill. We also thank you for bringing...

Canada
Reviewed 2 weeks ago

We love staying at the Union Bank Inn. The rooms are elegant, but still cozy. The food is delicious & the staff are welcoming. There is no need to look for a restaurant outside of the hotel. This hotel is unique & has class. This hotel is a rare jewel.

 Report
Helpful?
Thank 1Luxurytraveler
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear 1SandalsLover Thank you for your wonderful review and generous rating! We are so thrilled to know you enjoyed your stay at the Union Bank Inn, Alberta's Original 4 Star Boutique Hotel & home to Madison's Grill! We look extremely forward to having the pleasure of welcoming you back again soon! Sincerely Shelley Carrier & Team, General Manager

Reviewed 2 weeks ago via mobile

We stayed one night here. The service is great, front desk is very prompt and helpful, the wine and cheese service was great, delivered to our room 5 minutes after we checked in. Beautiful, comfortable, quiet room. We ate at the Madison's Grill in the hotel and it was a fantastic supper, very good service. Close to Rogers Arena for...

 Report
Helpful?
Thank bullzeye007
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Bullzeye007 Thank you for the opportunity to recently accommodating you at the UNION BANK INN, Alberta's Original 4 Star Boutique Hotel, and home to Madison's Grill, a local favorite. We truly appreciate your recommendation and feedback! So happy to hear your experience met your expectations while pleased to know you enjoyed the daily complimentary services including guestroom delivery of...

Alberta, Canada
Reviewed 2 weeks ago via mobile

This is our favourite hotel in downtown Edmonton. It is cosy and attractively decorated - any rooms we have stayed in felt like luxurious rooms in a lovely home. Staff is very friendly and helpful. We ate in the dining room, which again is like eating in someone's home. Food was excellent, especially breakfast which is included in your room...

 Report
Helpful?
Thank ralph987
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Ralph987 We cannot thank you enough for the very gracious feedback and special mentions to the Staff & Service Standards, Luxury Guestrooms and enjoyable Dining Experience in Madison's Grill, our onsite dining room. We are so proud to be Your Favorite Hotel! The UNION BANK INN, centrally located in heart of Downtown Edmonton is fortunate to be home to...

Edmonton, Canada
Reviewed 2 weeks ago via mobile

This is a quaint building in a beautiful location for a quiet meal. The meal itself was elegantly served and was quite tasty. Good wine pairing and the presentation was wonderful. The only reason for my three star recommendation is that the servers didn't know what they were doing. Even serving water took 15 minutes and the meal order took...

 Report
Helpful?
Thank canadalaz
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Canadalaz, Thank you for your wonderful response while enjoying your visit at the UNION BANK INN, Alberta's Original 4 Star Boutique Hotel, and home to Madison's Grill. We truly appreciate your feedback and wish to ensure your comments regarding your past dining room experience have been reviewed. We embrace and understand the importance of Service Standards. Thank you for...

Peace River, Canada
Reviewed 3 weeks ago

Right from the easy booking to location, from staff to the rooms, we enjoyed our new adventure to the Union Bank Inn. The staff ... cannot say enough about the staff! We had more interaction with Kevin and Shelley than the other staff but every face had a smile for us and always a question if they could do any...

 Report
Helpful?
Thank northerners2017
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Northerners2017 THANK YOU!!!! for the incredible feedback shared regarding your past stay at the Union Bank Inn. It is always so wonderful to hear from our guests, and can't thank you enough for your thoughtful mentions. We are fortunate to have an incredible Team, who are all sincerely dedicated to ensuring our wonderful Guests enjoy an outstanding stay and...

Reviewed 17 February 2017

Union Bank Inn is very lovely. Hospitable and welcoming staff. The contemporary room is clean, good size, the bathroom is spotless and roomy. I love the fireplace and the interior is classy. The wine and cheese is of good quality and add more to the romantic ambience. And the breakfast is freshly cooked and superb. Of course the Madison's Grill...

 Report
Helpful?
1Thank Ting P
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Ting P Thank you for your very kind and gracious feedback! We are thrilled to know your stay was enjoyable, and provided the experience you were hoping for. The Union Bank Inn is proud to welcome our guests with comfort and luxury and complimentary touches of daily Wine & Cheese delivery and the ever popular A la Carte Breakfast...

Reviewed 14 February 2017 via mobile

Loved this hotel. Felt like Beauty and the Beast with everyone wanting to take care of us "Be our Guest".... Beautiful boutique rooms. Delicious dinner and breakfast. Complimentary Wine and cheese delivered to our room! Can't wait to go back.

 Report
Helpful?
1Thank Lotusflowers2
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Lotusflowers2 We are delighted to hear your stay met your expectations while enjoying Alberta's 4 Star Boutique Hotel, the Union Bank Inn! So happy to hear you enjoyed your Designer Heritage Guestroom, where no room is alike, and that you enjoyed our daily complimentary features including evening Wine & Cheese and full hot a la carte Breakfast in our...

75 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (36)
Viewed
Room/Suite (18)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (21)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Edmonton hotels
0.8 km away
Matrix Hotel
Matrix Hotel
#9 of 93 in Edmonton
2,312 reviews
0.2 km away
The Fairmont Hotel Macdonald
0.2 km away
The Westin Edmonton
The Westin Edmonton
#22 of 93 in Edmonton
1,117 reviews
Show Prices
Show Prices
Show Prices
2.6 km away
Metterra Hotel on Whyte
Metterra Hotel on Whyte
#4 of 93 in Edmonton
1,218 reviews
0.6 km away
Coast Edmonton Plaza Hotel
Coast Edmonton Plaza Hotel
#13 of 93 in Edmonton
900 reviews
0.3 km away
Chateau Lacombe Hotel
Chateau Lacombe Hotel
#39 of 93 in Edmonton
446 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Premier 4 Star Boutique Hotel! ALL Guestrooms have Fireplaces. FREE delivery of evening Wine & Cheese. FREE a la carte Breakfast. FREE WiFi. As one of Edmonton's finest Hotels in Downtown Edmonton this historic landmark boasts private meeting/banquet rooms and Edmonton's Award Winning Madison's Grill. ... more   less 

Additional Information about Union Bank Inn

Address: 10053 Jasper Ave, Edmonton, Alberta T5J 1S5, Canada
Region: Canada > Alberta > Edmonton
Price Range: $205 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Union Bank Inn 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Union Bank Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Union Bank Hotel Edmonton
Union Bank Edmonton
Union Bank Inn Edmonton, Alberta
Hotel Style:
#3 Luxury Hotel in Edmonton
#8 Romantic Hotel in Edmonton
#14 Family Hotel in Edmonton
#17 Business Hotel in Edmonton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Union Bank Inn staff and other travellers.
3 questions
Ask a question
Edmonton, Canada
3 months ago
Athabasca, Canada
over a year ago

See all questions (3)

Questions? Get answers from Union Bank Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out all the amenities in your room before you unpack - fireplace, hot water”
 of 5 bubbles Sinman, 13 Mar 2017 | Read review
“Our rooms were quiet, beds were comfortable, windows let in sunlight. No issues.”
 of 5 bubbles northerners2017, 27 Feb 2017 | Read review
“I wanted to see the heritage rooms”
  • Wine & Cheese from the UBI
 of 5 bubbles 4tingp, 17 Feb 2017 | Read review
“Forth floor and above recommended for a quiet room.”
 of 5 bubbles Twytz, 4 Jan 2017 | Read review
“Don't forget to enjoy breakfast.”
 of 5 bubbles timbo, 8 Dec 2016 | Read review
5 of 5