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The hotel is an older property but rooms have been renovated and are very clean and roomy. Staff are helpful and very friendly. The restaurant and bar are reasonably priced and the food was good. The only complaint is that you can hear noise from...More
Thank Lynda K
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 1 week ago
Thanks for your review. We are glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
We enjoyed our three day stay. Extremely friendly and courteous staff. The hotel is well kept and we had a clean room. The beds are extremely comfortable and our room was a good size. We ate at the Duke which is the pub located in...More
Thank Brad D
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 28 November 2017
Thank you Brad D fr your comment and review. We are glad you enjoyed your time with us and hope to see you again soon.
We stayed for a hockey tournament with our team. There was many teams staying there. They were running up and down the halls until early am. Ridiculous! Front desk was no help, simply shrugged it off. The pool is open 24 hours a day...in our...More
Thank Christen S
Response from Brian K, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 3 weeks ago
Christen, thank you for taking the time to share your experience during your stay at the Four Points Edmonton South. To say I am dismayed at what you experienced is an understatement. We do have protocols in place to prevent such issues from arising and...More
Staff is friendly and try to help as much as they can. The hotel itself is old and rundown. Furniture and carpet in the rooms are faded and/or ripped. I have to stay here about 5 nights a month as my company books this hotel...More
Response from michaelmauro, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 3 weeks ago
MarcusRobot, thanks for taking the time to write a review. I'm happy to hear that you found our staff friendly and helpful, as we pride ourselves on our customer service. We will pass your comments about the rooms to our ownership so that they can...More
Very clean room. Spacious room with comfortable bed.Building was old but staff keep it really clean and shine.Super friendly staff.Beautiful waterfall. Convenient location and free parking. We will be back again.More
Response from Brian K, Front Office Manager at Four Points by Sheraton Edmonton SouthResponded 5 March 2018
Thanks for taking the time to provide a review of your stay with us. We pride ourselves on the level of customer service that we provide our guests and you just reconfirmed it.
We looking forward to your next visit at the Four Points...More