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This property is definitely not up to SPG standards. The building is in a consistent state of disrepair.
I was given several key cards on check-in because "they don't always work".
The button lights on the elevators don't light up when pressed, so you don't...More
Thank Marc S
Response from Michael M, General Manager at Four Points by Sheraton Edmonton SouthResponded 1 week ago
Hi Marc S.
I would like to start by apologizing for the your experience on your most recent stay with us. We certainly do not want anyone to leave our property feeling this way. I want to thank you for your feedback as we will...More
It was a Clean, quiet hotel with great beds and amazing buffet breakfast that came with our package. Security doors to elevAtor to rooms was nice. Would love to stay again.
It was amazing. Best hotel stay in a long time.
I haven't stayed in the hotel but I do drink in The Duke pub quite a bit. The staff are wonderful and the food is always good. The only problem I have is that there is always bugs in the washroom. Surely housekeeping can get...More
Had a horrible experience last year at this hotel with waking up to see bed bugs on me.
However, while heading back to town this year, I used a discount website to book a stay (it gives a discounted rate but does not reveal the...More
Usually booking through the SPG website is good and accurate. I am SPG gold but it did not matter. I booked 2 rooms with 2 Queens and when we arrived we had one room correct but the other was a Queen with a pullout sofa....More
1 Thank wooski
Response from Adara50, Director of Sales at Four Points by Sheraton Edmonton SouthResponded 16 May 2017
Thank you for your feedback. I want to extend my sincerest apologies that your stay was not as positive as we hope for our guests.
Our front desk strives to give our guests the best experience possible when staying with us - especially...More
US$92 - US$126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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