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Courtyard Edmonton West

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Courtyard Edmonton West
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606 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Vancouver, British Columbia
Reviewed 15 October 2016

Great service on the front desk, all associates and in the restaurant . One problem with a key failure on the last night that could have been handled better through interest, compassion or sn apology.

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Helpful?
Thank markvU9706XU
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear markvU9706XU, Thank you for sharing your feedback in regarding your stay with us. I am glad that you found our staff friendly and they could assist you during your time spent here. I apologize for the key malfunction, your feedback is important for us to make us operate better. Thank you for choosing us and we hope to see...

Calgary, Canada
Reviewed 11 October 2016

The Hotel is clean and new with friendly service. The beds were firm and comfortable and the wifi was good. I would prefer to stay in downtown Edmonton as there is a lot more going on. Really can't walk to any amenities from this hotel.

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Helpful?
Thank Warren F
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Warren F, Thank you for choosing Courtyard Edmonton West for your recent trip. We are happy to see that you enjoyed your room and that our staff provided you with excellent service. We hope to see you again whenever your travels bring you back to Edmonton. Regards, Horia Hodorog Operations Manager

Calgary, Canada
Reviewed 9 October 2016

arriving in the evening after a long drive it was a pleasure to be greeted by such friendly, knowledgeable staff. She took the time to explain the amenities, provide directions and overall extremely pleasant. Entering the room it was inviting and clean with a comfortable set up. The overall property was clean and inviting. I will definitely stay again

Review collected in partnership with this hotel
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Helpful?
Thank Cruisers68
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Cruisers8, Thank you for taking the time to share your thoughts regarding your stay with Courtyard Edmonton West. I was very pleased that after a long drive our staff was able to accommodate you and that you enjoyed your time with us. Thank you again for choosing Courtyard Edmonton West and we hope to see you soon! Regards, Horia...

Alberta
Reviewed 8 October 2016

My room was gorgeous and very clean and the bed was very comfortable. The fitness room was a nice size with several pieces of equipment and a set of dumbbells and medicine balls. It had towels and water available to the patrons who used it. I really enjoyed my dinners at Aqua Bistro, the food, coffee and service were all...

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Helpful?
Thank vacationvirgin
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear vacationvirgin, Thank you for taking the time to write on our tripadvisor page. We take pride in meeting and exceeding your expectations, so I was very pleased to read that you enjoyed all our amenities and our staff's service. Thank you again for staying with Courtyard Edmonton West and we hope to see you soon! Regards, Horia Hodorog Operations...

Saskatoon, Canada
Reviewed 7 October 2016 via mobile

The front desk staff were very friendly and helpful, nice clean modern rooms with large windows. The only drawback is there isn't very much parking if u get back late at night other than that had 3 great nights with no problems

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Helpful?
Thank thetruth3733
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear thetruth3733, Thank you for sharing your feedback in regards with your stay. I am happy that you had three great nights and that our staff provided you with everything you needed. For your next stay, please feel free to use the entire lot, we are sharing our parking with the hotel across. Thank you again and we will see...

Overland Park, Kansas
Reviewed 7 October 2016

This Courtyard isn't much to look at from the outside, but the inside is everything we could have hoped for. The bistro style cafe was cheerful,modern and the food was delicious. The servers did everything possible to make it seem like we were the most important thing they did all day. One day for breakfast I requested a smoothie with...

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Helpful?
Thank ksbeachlover54
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear ksbeachlover54, Thank you for taking the time to share your experience with Courtyard Edmonton West. With great standards of hospitality as our goals, we are thrilled to see that everyone, from check-in staff, to servers and cooks, were all able to accommodate your preferences and made you feel welcome. Thank youu for staying with us and we hope to...

Vancouver, Canada
Reviewed 4 October 2016

My Dad is a Senior and I forgot to ask for a easy accessible shower, but the staff were very accommodating and did everything to accommodate my last minute request. I was there for a family wedding and all the staff were so helpful. Serena made sure that we had no issues and was very helpful at every turn. Marilyn,...

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Helpful?
Thank shenif d
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear shenif d, Thank you for taking the time to write on our tripadvisor page. With great standards of hospitality as our goals, I am happy that our staff, especially Sareena and Marilyn did everything they could for you to enjoy your stay. We are pleased to hear that you had a great time at the wedding in our ballroom....

Calgary, Alberta
Reviewed 1 October 2016

Was a very nice room loved the big windows had a problem with the keys could only use once and then they wouldn't work again had to get new key three times in 24 hours and the pool was very cold for my granddaughter

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Helpful?
Thank wancharb
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear wancharb, Thank you for choosing Courtyard Edmonton West for your recent trip. We are happy to see that you enjoyed your room and I apologize for the key or pool inconveniences. Your feedback is important so we can improve our operation. We hope to see you again whenever your travels bring you back to Edmonton. Regards, Horia Hodorog Operations...

London, England, United Kingdom
Reviewed 29 September 2016

The room was large, clean, and well appointed. It met all my requirements. The staff were friendly, it was annoying that the internet wasn't working all the time. Overall a good well run hotel with and excellent little breakfast at the Aqua restaurant on the ground floor. Would I go back, definitely- I loved the free parking for a change.

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Helpful?
Thank Alexander F
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Alexander F, Thank you for sharing your feedback in regards your recent stay with us. I am glad to see that our staff's consistent service, our rooms and breakfast choices made your stay a great one. I also took note of the wi-fi comment, our team is having a look on that and I want to apologizes for any...

Toronto, Ontario
Reviewed 28 September 2016

Front desk staff were very friendly, professional and efficient. Explained all amenities quickly but thoroughly and even remembered my name as I walked by the next night. Room was spotless, spacious and well equipped with nice lighting with tables and outlets right where you need them. Well thought out. Nice clean lobby, pool and gym room. Didn't use restaurant but...

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Helpful?
Thank W2266CMdavidm
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear W2266CMdavidm, Thank you for choosing Courtyard Edmonton West for your recent trip. We are happy to see that you enjoyed your stay with us and and found our amenities to be great. Next time do not hesitate to indulge yourself with one of our Chef's creations. We hope to see you again whenever your travels bring you back to...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 

Additional Information about Courtyard Edmonton West

Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $136 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard Edmonton West Hotel Edmonton
Courtyard Edmonton West Alberta
Hotel Style:
#3 Romantic Hotel in Edmonton
#3 Best Value Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Edmonton West staff and other travellers.
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Questions? Get answers from Courtyard Edmonton West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was thinking a microwave would have been nice”
 of 5 bubbles 18cindys, 13 Mar 2017 | Read review
“First Floor if you smoke and need to go outside, Top floor for zero disturbances and quiet.”
 of 5 bubbles SteveD982, 2 Mar 2017 | Read review
“Ask for room not facing the road. Traffic noise comes right through window”
 of 5 bubbles RJ927, 24 Feb 2017 | Read review
“We were in the oversize room and my only comment would be the awkward placement of the closet.”
 of 5 bubbles 812gloriag, 8 Feb 2017 | Read review
“Unfamiliarity with the heating/cooling system led to a cooler than expected sleep.”
 of 5 bubbles BlairboyBoz, 30 Jan 2017 | Read review
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