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The Westin Edmonton

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#22 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
The Westin Edmonton
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1,119 Reviews from our TripAdvisor Community

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Anmore, British Columbia
Reviewed 4 days ago NEW

Excellent service from the time I entered the doors. Concierge was willing to advise on parking and how to get to my room. Room service was first class and the food had many healthy items to choose from.

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Thank michelle_reaume
Medicine Hat, Alberta
Reviewed 4 days ago NEW

The Westin is probably the best hotel in the vicinity of the Shaw Conference Centre, Canada Place, City Hall and the Windspear Theatre. I don't like paying $30 per day for parking, but there aren't any other options when you visit downtown Edmonton.

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Thank 5garryl
Calgary, Canada
Reviewed 6 days ago NEW

I am a speaker and stay at many hotels in different cities throughout Canada. While the hotel is older, I found the room to be very comfortable and suited my needs very well. As a conference speaker, I work late at night and then am up early the next morning to do final preparation for my presentation. My room was...

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Thank 829robyn
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear 829robyn, Thank you for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time during your conference. My team and I take tremendous pride in our beautiful hotel and the level of service that we deliver to all of our guests. Thank you again for your review and we hope to...

Reviewed 6 days ago NEWvia mobile

I stayed here when I took the exam. Upon my arrival, a cute guy, a front office officer, attended me right away. He took my ID, asked couple of questions then after that, I was good to go. The good thing from him was that,he upgraded my reservation to a better room. He sent me to 17th floor where I...

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Helpful?
Thank Daffyjewel
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Daffyjewel, Wow, thank you for your wonderful words. We are so glad you were able to experience The Westin Edmonton in a new way. Staycations are just so wonderful in our very comfortable Heavenly Beds. We will be sharing your feedback with our team, specially who assisted you upon your arrvial.We look forward to seeing you the next time...

Bonnyville
Reviewed 6 days ago NEW

We have stayed with you many times before this time .always a great acomidation .However this stay was a little different .The romm 1708 was exlent however ..the toilet wouldnt drain the sink wouldent drain the re was no hot water at times ..then the heating system whent down .so we had to pack up and move to a lesser...

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Thank 1942councillor
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear 1942councillor, Thank you for taking the time to reach out through TripAdvisor and for your feedback. We so sorry to hear about the inconsistent service you experienced during your stay with us. We will be sharing your feedback with our management team, would you please email me at westinedmonton.01079@westin.com. We would love to connect with you. Thank you again....

Saskatoon, Canada
Reviewed 1 week ago

I took advantage of the PAYAGE promotion to stay for 3 nights. The room was comfortable, clean and quiet. I thought the lighting in the room was a bit dim, but otherwise the room was good. Staff were friendly and helpful. A big downside is that parking is really inadequate for a hotel of this size and stature. When I...

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Thank maldk123
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Guest, Thank you, your survey has been submitted. We appreciate your participation and feedback. We are so sorry to hear about the inconsistent parking service you experienced during your stay with us. I will be sharing your feedback with our management team, We regularly make improvements to our service as a result of the valuable feedback we receive from...

Melfort
Reviewed 1 week ago

Comfy beds! Very congested for parking. We have a full size accessible vehicle and couldn't park underground. Parking cost extra which blows my mind. You pay to stay ... Now you pay to park! Second night we used the parking lot we paid for to find the accesible spots taken up by vehicles without placards. So I come around front...

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Helpful?
Thank Darren F
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you for taking the time to reach out through TripAdvisor. We are so sorry to hear about the inconsistent service you experienced during your stay with us. We will be definitely sharing your feedback with our management team, would you please email us at westinedmonton.01079@westin.com. We would love to connect with you. Thank you again, Sandra Bernal

Toronto, Canada
Reviewed 1 week ago

The hotel is in a good location for the city center of Edmonton. However, it does need an upgrade, in my room the carpet was worn and stained, and, the furniture was worn. The bathroom was clean and well equipped. There was a safe and an iron/ironing board in the closet. The TV worked after I had the remote control...

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Helpful?
Thank William D
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time exploring the area during your stay. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. I will be sharing your feedback with our management team, would you...

Calgary, Alberta
Reviewed 2 weeks ago

Great location in the heart of downtown Edmonton. Staff are fantastic and very friendly. Service is really good for valet and front desk checkin. Rooms are getting a bit dated and hot water can be hit and miss sometimes

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Thank robertmF3582HM
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you very much for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time exploring the area during your stay. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to serving you in the future. Thank...

Edmonton
Reviewed 2 weeks ago

Westin still has the best beds of any hotels. The edmonton one needs an upgrade. The valet area is crowded, the main floor lounge is stark with no warmth to make it inviting.Room service and the food was 3 stars as well.

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Helpful?
Thank docdl65
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you for taking the time to connect with us regarding the concerns you had about your recent stay with us. Stay cautions are just so wonderful in our very comfortable Heavenly Beds. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. Please email us at westinedmonton.01079@westin.com and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $196 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com and Priceline so you can book your The Westin Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#10 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
2 questions
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Questions? Get answers from The Westin Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For some reason, in my room the bed was placed horizontal to the TV rather than facing it. That made watching it to relax a bit awkward. ”
 of 5 bubbles 829robyn, 24 Mar 2017 | Read review
“We asked for a accessible room and the comment was, Yes it has grab bars"”
 of 5 bubbles 672darrenf, 19 Mar 2017 | Read review
“Rear facing is quiet”
 of 5 bubbles williamdU8310RT, 19 Mar 2017 | Read review
“Away from elevator”
 of 5 bubbles docdl65, 15 Mar 2017 | Read review
“The fridge is just a refreshing station which doesn't really chill - good news is they have an ice machine and a recycle bucket to keep beverages cold.”
 of 5 bubbles N6590CEchrisc, 13 Mar 2017 | Read review
5 of 5