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The Westin Edmonton

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#22 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
The Westin Edmonton
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1,138 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Edmonton
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Showing 1,123: English reviews
Reviewed 2 weeks ago via mobile

This hotel said $107 on maps but when I called to book they said the rate was $147 for that particular night so I booked anyways. When we got there they said we had to pay another $20 for parking! So we got to our room and it was old, the bed sheets were scratchy, the carpet was old and...

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Helpful?
Thank Jennifer H
WestinYEGManagement, Front Office Manager at The Westin Edmonton, responded to this review

Dear Jennifer H, Thank you for taking the time to reach out through TripAdvisor and for your feedback. We so sorry to hear about your experience with with us. We will be sharing your feedback with our management team, would you please email me at westinedmonton.01079@westin.com. We would love to connect with you. Thank you again. Alim Shariff

Edmonton, Canada
Reviewed 2 weeks ago

I was a guest during the Ford World Culing event in Edmonton. A bit on the pricey side but considering the location it was acceptable. $3 for a candy bar, normal price .85c. Gift store poorly stocked, it is Canada's 150 year celebration and they had nothing for it. Considering it was where every team (12) was staying and Wayne...

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Helpful?
Thank gjs4446
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear gjs4446, Thank you for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time exploring the area during your stay. We are so glad you were able to experience The Westin Edmonton in a new way. Thank you again for your review and we hope to see you back at The...

Toronto, Canada
Reviewed 2 weeks ago

The Westin Edmonton was a great experience. I have stayed at a couple of Westin's but this one by far had the most helpful and friendly staff. Everyone was very helpful and made the check in process very easy. The rooms a tad bit outdated, but I had a great stay.

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Helpful?
Thank rynogander
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you for the review of our hotel. We appreciate you mentioning the wonderful service you received while at our hotel and we will be sure to pass along the comments to our staff. We are glad the accommodations met your needs. We look forward to hosting you again soon.

Sherwood Park, Canada
Reviewed 3 weeks ago

Business was within walking distance of the Westin. Entertainment was nearby as well, wonderful restaurants, movie theatre, Citadel Theatre. Always have an amazing sleep on the heavenly bed filled with plenty of heavenly pillows!

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Helpful?
Thank meandher2016
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear meandher2016, Thank you for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time exploring the area during your stay. We are excited to share with you that you are able to purchase your own Westin Heavenly Bed in our online Westin store. Thank you again for your review and we...

Calgary, Canada
Reviewed 3 weeks ago via mobile

Always stay at the Westin. Great location with lots to do nearby. This trip ran into Wayne Gretzky on our floor. There was a concert across the street so it was a bit noisy for the kids. No worries a quick call and we were promptly moved to the other side of the hotel and refunded a movie we made...

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Helpful?
Thank Evolutionr
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Dear Evolutionr, Thank you for taking the time to conduct a review of our Westin hotel. We do appreciate you mentioning our services. Our goal here at the The Westin Hotel is to provide each guest with the amenities needed. Please feel free to contact our guest services staff at the hotel to set up your next visit. Sincerely...

Edmonton, Alberta
Reviewed 3 weeks ago

Very well mannered staff & more than willing to help out with any questions I had. i.e- Just waking up & I had no coffee creamer in my room, called the front desk who told me some would be right up. Well, 25 minutes later, no creamers, I went from my room (1814) to the restaurant & a helpful waitress...

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Helpful?
Thank rogp2017
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear rogp2017, Thank you for your review of the Westin Edmonton and our wonderful downtown location. Sounds like you had a great time exploring the area during your stay. We are excited to share with you that you are able to purchase your own Westin Heavenly Bed in our online Westin store. Thank you again for your review and we...

edmonton
Reviewed 3 weeks ago

Share restaurant Eddy was fantastic the food was not that great french onion soup tasted can Cesar salad had powder cheese soup of the day not very good I did like the pork chop corn fritters and burger the lyonise salad egg was gross running egg Thank Luke for providing a free drink on our first night nice touch I...

Review collected in partnership with this hotel
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Helpful?
Thank ela-jean
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear ela-jean, Thank you so much for taking the time to write a review of our hotel. We appreciate you mentioning the several options we offer in our Restaurant. Our Share Restaurant is an award-winning modern and distinctive Edmonton restaurant with a SuperFoods-infused Canadian contemporary rustic menu. The comment about the Eddy and Luke being friendly brings a smile to...

Toronto, Canada
Reviewed 4 weeks ago

Staff were amazing and very accommodating. They offered me a complimentary upgrade and breakfast voucher (SPG platinum). Only downside is the gym is small, there's no hot tub or sauna and the pool is mediocre. Otherwise - wonderful stay!

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Helpful?
Thank HungryGlobetrotter
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear HungryGlobetrotter, Thank you so much for taking the time to write an excellent review of our hotel. We are sorry to hear of your circumstance with the Fitness Studio Area. However, we are glad we were able to provide you with the comfort and rest needed. We appreciate you noting our complimentary breakfast for Platinum members as well as...

Rocky Mountain House, Alberta
Reviewed 4 weeks ago

Overall the Westin is a gorgeous hotel, check in was seamless, our rooms were fantastic. My daughter had some rowdy neighbours on Saturday night, The disturbance was dealt with in a timely manner.Brinch on Sunday was amazing. I only rated the hotel 4out of 5 because the Valets were incredibly slow.

Review collected in partnership with this hotel
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Thank 812yvonnet
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Guest, Thank you for the review of our hotel. We appreciate you mentioning the Valets service you received while at our hotel and we will be sure to pass along the comments to our staff. We are glad the accommodations met your needs. Also, we are glad you touched on the cleanliness of our Hotel as we do take...

Anmore, British Columbia
Reviewed 4 weeks ago

Excellent service from the time I entered the doors. Concierge was willing to advise on parking and how to get to my room. Room service was first class and the food had many healthy items to choose from.

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Helpful?
Thank michelle_reaume
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear guest, Thank you so much for the excellent picture you have painted of our property. We are especially proud of you referring to our staff as excellent and that they are what truly makes a difference. Our hotel has a family and home feeling to it and we enjoy the opportunity to make a personal experience for each and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 100 St NW, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $185 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Hotwire, Travelocity, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Westin Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#10 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
2 questions
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Questions? Get answers from The Westin Edmonton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was 620...it was dark even when all lights were on....”
Tiborcius, 24 Apr 2017 | Read review
“Love the white tea fragrance of the soaps! ”
meandher2016, 4 Apr 2017 | Read review
“Too hot and pillows too soft love bottle water in the room could not figure out the fridge”
ela-jean, 31 Mar 2017 | Read review
“Go for rooms that end with 49, like 649, 749, 849 etc. It the junior suites and they're amazing!”
HungryGlobetrotter, 30 Mar 2017 | Read review
“For some reason, in my room the bed was placed horizontal to the TV rather than facing it. That made watching it to relax a bit awkward. ”
829robyn, 24 Mar 2017 | Read review
5 of 5