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The Westin Edmonton

Orbitz.comUS$148*
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#22 of 93 Hotels in Edmonton
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Edmonton
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1,163 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Niagara-on-the-Lake, Canada
Reviewed 29 December 2014

Nice room - newly renovated and simply beautiful! Crazy expensive for Internet and coffee ( a cup of coffee and wifi was $26 total! Next time I'll zip down to Starbucks - for $6 their coffee and wifi is a deal!! Alberta can be a bit expensive but this was crazy! Overnight parking was 25 - $5 more than I...

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Helpful?
Thank NiagaraNat
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear NiagaraNat, Thank you so much for your comments on TripAdvisor. I have noted your comments regarding the parking and internet. I am so excited to hear that you enjoyed one of our newly renovated rooms. We look forward to welcoming you back to the Westin Edmonton soon. For a better you. Melissa.

Saskatoon, Canada
Reviewed 28 December 2014 via mobile

We never really have luck at the Westin hotels in general, but my brother in law wanted to stay here so we did to, and once again we were disappointed. Our room was run down and the bathroom could use a makeover but those I could deal with it was the inconsistent water temperature in the shower that completely turned...

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Helpful?
1Thank klhaggerty
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear klhaggerty, Thank you for taking the time to write out your comment. Please connect with me at westinedmonton.01079@westin.com. I look forward to discussing your comments with you further. For a better you.

Yellowknife
Reviewed 24 December 2014

I have aways found the beds comfortable and accomodations warm and inviting. It is a good location in downtown Edmonton. Prices off the bat are a little high for the quality but when I occasionally find a deal I end up coming back. Me and my daughter stayed last night and I was reminded you dont pay the advertised price...

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Helpful?
1Thank Toby C
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Toby C, Thank you for taking the time to write out your thoughts regarding your recent stay in our hotel. I would like to connect with you through my email at westinedmonton.01079@westin.com. I look forward to hearing from you. For a better you. Melissa.

Airdrie, Alberta, Canada
Reviewed 22 December 2014

First off, for what you get, totally not worth the price. Second, they have a tendency to offer complimentary EVERYTHING when staying under a group folio, because they simply assume someone else is paying it. Dissapointing for a lot of people who thought they were getting a break on their internet and parking. Their financial department doesn't work on the...

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Helpful?
2Thank JCDMoore
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear JCDMoore, Please connect with me at westinedmonton.01079@westin.com - I would like to help resolve some of the issues you experienced while staying here with us. Thank you for taking the time to leave your review. For a better you. Melissa.

Reviewed 22 December 2014 via mobile

Well, this property is dated for a SPG hotel. Everything was going good until they said parking was $30/night! I couldn't believe my ears. So this will be my last stay here. I wouldn't recommend this property in this day and age, all other properties have free parking.

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Helpful?
1Thank Kelly M
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Kelly M, Thank you for your comments. I am pleased to say that we have completed our deluxe room renovations and are now looking to refresh our traditional rooms in the near future. Please connect with me regarding the parking through my email westinedmonton.01079@westin.com. Thank you again. For a better you. Melissa.

Reviewed 21 December 2014 via mobile

Location: Downtown Edmonton Reception checking in: 8 out of 10 Service: 10 out of 10. Check-out: 10 out of 10. Parking: Minimal. Underground IF available... $29. Valet: $35. As a tip in and out and you're at $40 per day assuming you want to go in and out once. Rooms: Heavenly Beds (their trademark) Live up to their promises. They're...

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Helpful?
Thank Harvey C
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Harvey C, Thank you for your incredibly thourough review - beautifully laid out. I really do appreciate the honesty. I am so happy to see that your Heavenly Bed experience was indeed heavenly and that you hold our service response time in such high regard. If you or your colleagues have an issue during a future stay please connect...

Calgary, Canada
Reviewed 8 December 2014

There's no question that the Westin in Edmonton used to be the destination business hotel. Yes - the Hotel MacDonald was always the ritziest place to stay, but with many businesses conscious of price and ostentation, the Westin was the preferred place - understated elegance, cosmopolitan and international flair, and a reputation for great service. Unfortunately for Westin, Edmonton has...

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1Thank Njamajama
Edmonton, Canada
Reviewed 4 December 2014

We had a great stay except for the bed.... Their beds sell as heavenly in stores.... I would not buy one! We skipped room service, but ended up with the same orices in the restaurant. Order room service!

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Helpful?
1Thank CDNTripper1971
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear CDNTripper1971, I am very sorry to hear that your sleep was not as 'heavenly' as it could be. Please connect with us during your next stay at westinedmonton.01079@westin.com if there is anything we might be able to do to help. Thank you very much for taking the time to write about your experience with us. For a better you....

Canada
Reviewed 3 December 2014

November 16 stayed at this hotel for 2 nights with my wife. We were well greeted at the reception and very quickly checked in. The room was clean and well stocked with all amenities. This a central location down town Edmonton. We had dinner at the hotel restaurant, the food was just awesome. The portions were just right and delicious....

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Helpful?
Thank honeysambo
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear honeysambo, Wow, thank you so much for your glowing report of your stay with us at the Westin Edmonton. I am so happy to hear that we were able to provide you and your wife with such a wonderful stay. I will be sharing your comment with the rest of the Westin Edmonton staff. Thank you again for your...

Yellowknife, Canada
Reviewed 3 December 2014

Stayed here for a weekend getaway. Problem started when the room wasn't ready early as per my request. I was offered another room that wasn't a newly renovated deluxe room, which I turned down - I wanted to wait for the nicer room. I would have been smart to take what was offered since I wasn't in my room until...

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Helpful?
Thank Wendy M
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Wendy M, I am so sorry to hear about the delay in getting you checked into your room but I am thrilled to hear that you enjoyed one of our newly renovated deluxe rooms. Thank you for your patience and for taking the time to write a review of your time here with us. If you would like to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 100 St NW, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: $178 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#10 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
Orbitz.com
US$148* /night
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HotelQuicklyUS$201
Booking.comUS$148
Hotwire.comUS$148
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Prices are for 1 room, 2 adults
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