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Holiday Inn Express Edmonton Downtown

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Traveller (46)
Room & Suite (173)
Dining (20)
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Overview
  • Excellent27%
  • Very good46%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“hi express”(7 reviews)
“the penthouse”(5 reviews)
“free breakfast”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Edmonton Downtown
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Offers from Holiday Inn Express Edmonton Downtown
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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Traveller rating
97
156
55
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156
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All reviewshi expressthe penthousefree breakfastbreakfast roomcoffee makercomfortable stayyogurtbed was very comfortableparking lotrooms are cleanstayed one nightup to datepool and hot tuban upgradebusiness tripbalconiesarrows
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111 - 115 of 351 reviews
Reviewed 27 January 2016 via mobile

Upon checking in to this 8 month newly renovated HIE the lady at the front desk was not very informative. I had to ask all of the questions about were the amenities of the hotel were located. Upon entering my room 717 I was pleasantly...More

Thank woodroffec
Response from Clare J, Manager at Holiday Inn Express Edmonton DowntownResponded 2 February 2016

Dear Woodroffec Thank you for taking the time to write this very helpful review. Your feedback will help assist us in having a uniform level of service for our guests. I am glad you had the opportunity to interact with Minivar, she is an amazing...More

Reviewed 14 January 2016 via mobile

Rooms are large and modern. Staff is very friendly and helpful. Surface parking next door. Easy to get in and out. Breakfast is usual HIE fare. Breakfast area is nice and modern. Lobby has an aged feel to it even after the renovation. The elevators...More

Thank PhoenisSunDog
Response from Clare J, Manager at Holiday Inn Express Edmonton DowntownResponded 20 January 2016

Dear PhoenisSunDog Thank you for taking the time to write this very helpful review. I am happy to hear you enjoyed your stay with us and the staff made you feel welcome. We are still in the process of upgrading our elevators, so hopefully when...More

Reviewed 8 January 2016 via mobile

Excellent experience as usual. WiFi service has been greatly improved which was my only gripe with this hotel previously. Room was a little warm the first night but that was promptly resolved. Another great stay. I will certainly be returning.More

Thank John M
Response from Clare J, Manager at Holiday Inn Express Edmonton DowntownResponded 9 January 2016

Dear John, Thank you for taking the time to write this review. I am glad to hear you enjoyed your stay, and you found the wifi improved as we recently upgraded the system. I hope you will come stay with us again on your next...More

Reviewed 1 January 2016 via mobile

Holiday Inn Express is a solid downtown hotel choice. We don't often stay at chains, but this one offered great amenities, location and price. Breakfast is served until 10 and had some combination of eggs (scrambled or cheese omelette), sausage (turkey, pork, link) or bacon,...More

Thank Darby S
Response from Clare J, Manager at Holiday Inn Express Edmonton DowntownResponded 20 January 2016

Dear Darby Thank you for taking the time to write this positive and very detailed review. Its really great to hear you enjoyed your stay with us and I hope you will come stay with us again on your next trip to downtown Edmonton. Best...More

Reviewed 27 December 2015

My daughter and I stayed here over the Christmas break while visiting my eldest son who lives in Edmonton. We enjoyed our stay and found the hotel to be in a convenient location easily accessible by car. We parked in the hotel's pay lot (no...More

Thank Gord L
Response from Clare J, Manager at Holiday Inn Express Edmonton DowntownResponded 20 January 2016

Dear Gord, Thank you for taking the time to write this very detailed and positive review. Its really great to hear you spent your Christmas with us and enjoyed your stay and our little goodie bag on Christmas morning. I hope you will come stay...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$114 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (173)
Dining (20)
Pool & Beach (15)
Amenities (38)
Questions & Answers
Ask a question
u2cbula
21 February 2017|
AnswerShow all 2 answers
Response from Front Office M | Property representative |
Parking is $14 per day. Similarly to most hotels Downtown we do not operate the parking lots. The rate is $18 if you pay it at the meter as opposed to $14 at the front desk. Check into the hotel and confirm parking before... More
0
Votes
KristenWillows
7 September 2016|
AnswerShow all 2 answers
Response from DLCAlberta | Reviewed this property |
The LRT runs along Jasper Ave which is one block north of 100th Ave where the hotel is. You can Google an LRT map to see where the stations are. I know for sure there is one at 106 St which would be about 4 blocks from the... More
2
Votes
adture
23 June 2015|
Answer
Response from FOM-HIEX-Edmonton | Property representative |
Good Day Adture, As not all our room types come with a balcony we can not guarantee a room type with it. The best way we can assist in this matter would be for you to book room. Once you have made your reservation, call the... More
0
Votes
Room Tips
"Try for the 8th floor if you are worried about potential noise."
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"Higher the better"
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"Stay on the top floor away from the elevator"
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"We were on the top floor below the penthouse level and it was nice and quiet."
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