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Comfort Inn Edmonton West

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188 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Yellowknife, Canada
Reviewed 6 days ago NEWvia mobile

Good price but did not like the beds, the customer service could be better. Dint receive housekeeping one of the days we where there. Called font desk twice for new towels. Other then that it was alright.

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Helpful?
Thank Kayla S
Winnipeg, Canada
Reviewed 2 weeks ago

This hotel is a good location as it is close to the Edmonton Mall. There are alot of box stores around ie Home Depot, Home Outfitters, Pier I, Urban Barn, Cora's, close to a mall that has shoppers, scotia bank, marshalls, safeway, tim hortons, Mcdonalds, gas stations. Not too far from Red Lobster and Olive Garden. They only offer coffee,...

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Thank CountryGirl08201958
Golden, Canada
Reviewed 4 weeks ago

The room was standard Choice Hotel quality: clean, comfortable beds, clean bathroom. Lots of restaurants within a few minutes walk of the motel. Road was busy with traffic, but not a noise problem for me. The night was comfortable. Problems: No breakfast at all in motel. Too much noise through the walls from both adjacent rooms, and in the corridor...

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1Thank Traveller99ab
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Our Valued Guest, Thank you for staying with us and appreciate your kind comments about your stay with us. We are all happy that you have enjoyed our services, clean room and comfortable beds and our location is closed to almost everywhere our guests need to go to. Yes unfortunately, we don't have a continental breakfast available at this...

Saskatoon
Reviewed 13 March 2017 via mobile

This is a pet friendly place that is conveniently located near West Edmonton mall and other amenities. It is not a 5 star, so don't expect luxury, but if you have pets and want to be near the mall, then this is suitable. Staff was friendly and helpful. Rooms were ok. Would stay again when traveling with pets.

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Thank Randolph Mr W
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Randolph, Thank you for completing this online review regarding your recent stay with us. We appreciated your kind comments regarding our services. We hope you will visit us again soon. Sincerely,

Reviewed 13 March 2017

89$ a night. What more can be said, its got a great location, its about a 5 minute drive to the West Edmonton Mall. The bed is decent, we stayed in a queen bed. TV was a flat screen. Cable is regular no TV box which was kind of weird but again 89$ made sense. No bells and whistles here...

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Helpful?
Thank Paul F
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Paul, Thank for staying with us and appreciate you completed a review on here. Our prices are adapted to the market/area demand and depending on events and time of booking, as well as promotions period. I am glad that you enjoyed your stay and appreciated our services to you. Hope to see you soon Sincerely,

Burlington, Canada
Reviewed 12 March 2017

This is the second time we've used this Inn, hoping another room would have a softer bed. but not so. The premesis are clean and looked after. Staff were friendly and helpful. I do like the lower rooms so one can park the car outside the door making it easy to unload and load the car. Rooms are reasonably large...

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Thank BB Carmen J
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Carmen, Thank you for staying with us. We are glad that you have enjoyed and satisfied with your stay. We have sofabed in all of our One Queen bedrooms. Indeed, our lower floor rooms are our high demand rooms. We appreciated your good comments of our clean rooms and friendly helpful staff. We hope you will stay with us...

Reviewed 4 March 2017 via mobile

Was a weekend when the prices were high, was a solid 3 star experience. On the dated side, the AC had dust piles on the frame, hit my foot on the metal bed leg, see stain wipes/smudges on the door. Didn't hear much noise, bed was comfy. I think it's pricier than other places I've stayed. Location is close to...

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Thank Has S
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Has, Thank you for your review and thank you for staying with us. There are variables in the hotel reservation such as length of stay, type of accommodation, occupancy at time of booking and number of people that determine the rate. All are factors that may explain the variation in your room rate as well, the rates are adapted...

Reviewed 15 February 2017

I stay at this hotel frequently as it is conveniently located , it is within walking distance of a variety of restaurants , shopping is quite handy and very easy access to highway. I find it very comfortable , the staff is very good .

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Thank Ted H
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Ted, Thank you for staying with us and Thank you for completing this review to share with experience at your recent stay at the Comfort Inn Edmonton West. I totally agree with you that we are located conveniently to almost everywhere our guests need to go especially the West Edmonton Mall. I really appreciate your recognition for our staff...

Reviewed 14 February 2017 via mobile

We booked a fairly last minute room on the weekend with no issue! We had arrived around 11pm, and the young front desk clerk was very professional and nice. It was an easy check in. The room was clean and average sized, with a comfortable bed. The walls were a tad thin which I noticed in the morning, but not...

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Helpful?
Thank Alyssa O
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Dear Alyssa, Thank you for choosing the Comfort Inn Edmonton West for your stay in Edmonton. I really appreciate your kind review to recognize our staff services and our hotel and rooms cleanliness. We hope you will visit us again in the near future. Sincerely,

Grande Prairie, Canada
Reviewed 9 February 2017

This was our first time staying at this hotel. The front staff was very rude and not welcoming, we had to wait to get into our room at first. They said they would call when ready, I ended up having to call them to check because I didn't receive a call and sure enough it was ready. Also, there was...

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2Thank allysabrown
Clement C, General Manager at Comfort Inn Edmonton West, responded to this review

Thank you for staying with us. And thank you for the review. It is disappointing to learn the shortfalls of your stay. Check in time is 3PM daily. However, we always welcome early check in if rooms are ready to go. I really sorry to learn what you have experienced. I hope this will not deter you to visit us...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our 100% smoke-free Comfort Inn, situated in the West End, has newly renovated the front desk and lobby area which now includes a 24-hour business centre, fireplace and sitting area. All bedrooms have new carpet, vinyl, drapes, 32 inch flat screen tvs & new vanity and tile in the bathrooms. All rooms are equipped with free wireless high speed and the hotel offers a small meeting room. Melt into your pillow-top bed with Truly Yours bedding. Upgraded rooms are equipped with a fridge and microwave. We are a pet-friendly hotel and offer ground floor rooms with a patio. Ideally located minutes from the West Edmonton Mall, Rexall Place, Telus Space & Science Centre, great shopping and restaurants ... more   less 

Additional Information about Comfort Inn Edmonton West

Address: 17610 100th Ave., Edmonton, Alberta T5S 1S9, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: $97 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Edmonton West 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Inn West Hotel Edmonton
Comfort Inn Edmonton West Alberta
Edmonton Comfort Inn
Hotel Style:
#19 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Edmonton West staff and other travellers.
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Questions? Get answers from Comfort Inn Edmonton West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you forget your toothbrush no worries as they have toothpaste, toothbrushes and scope.”
CountryGirl08201958, 14 Apr 2017 | Read review
“If you smoke get a ground floor, there is no patios on second floor.”
Y8834UPpaulf, 12 Mar 2017 | Read review
“Lower floor with door to the outside.”
bbcarmenj, 12 Mar 2017 | Read review
“I like to stay on main floor facing back.It's quiet and you can park right out your window”
snooks5353, 26 Oct 2016 | Read review
“Great place to stay if you want to visit West Edmonton Mall. It is only 1.5 kl away.”
Jacquie382, 25 Sep 2016 | Read review
5 of 5