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Sandman Signature Edmonton South Hotel

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Sandman Signature Edmonton South Hotel
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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Calgary, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 August 2015 via mobile

This hotel has the makings of wonderful Sandman signature but unfortunately the front desk staff are rude and unhelpful. When I checked in, they were almost seemed to be combative and how they communicated with me. It is unfortunate. I stay at Sandman signature hotel / business across Canada and this has probably got to be the worst experience I... More 

Helpful?
Thank Nation41
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Nation41, Thank you for your comments about your recent stay at the property. I am very disappointed to read that the team that was on shift when you checked in at the front desk to be very rude, unhelpful and combative. This is not the norm that I see at my desk and as such I will be addressing... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2015

My husband and I traveled to the hotel last year to visit our son. We had stayed for several weeks and loved every bit of our stay. Since we had such a good experience, we had traveled back to the hotel again this year. We have been staying here for about a months time and we have once again received... More 

Helpful?
1 Thank EGilady2015
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear EGilady2015, Thank you for your kind words and review of the hotel, I really appreciate the recognition of my entire team. They work very hard to ensure the hotel runs very smoothly and are genuinely interested in ensuring our guests are taken care of. Egilady2015, thank you again for your comments and I look forward to seeing you again... More 

Red Deer, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2015

Enjoyed this property! Very modern décor and large room. We booked a last minute stay and were very happy. We booked a Jacuzzi room and were happy with the size of room - very nice space. The Jacuzzi tub says it's for 2 but it really wasn't that big. The location is great, close to everything on the south end.

Helpful?
Thank Estelle M
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Estelle M, Thank you for commenting about your recent visit to the hotel. I was very happy to read that you liked the decor of the hotel and the spaciousness of the suite and that it met the majority of your needs. Thank you again and we look forward to welcoming you back again soon. Sincerely, Steven Beaton General... More 

Edmonton, Canada
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 August 2015

Decided on a whim to book this hotel for our wedding anniversary for a quick little get away from the kids. (Booked the night before for a one night stay.) The front desk staff was very polite and informed us that we had been upgraded to a signature king suite. (During the booking process I had mentioned it was our... More 

Helpful?
Thank OnTheGoFamily_12
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear OnTheGoFamily_12, Thank you for your comments about your recent visit to our hotel. I am happy to read that you had a great visit and that my team was able to go the extra mile for you. Happy Anniversary and thank you for visiting. Hopefully we will see you back again before your next anniversary. Sincerely, Steven Beaton General... More 

Eriksdale, Canada
2 reviews
Reviewed 31 July 2015

The room was clean but the carpet was very dirty I wore my socks wouldn't walk on floor with bare feet. Also curtains had dirt spots on them when I went to open them. It was a quiet place and staff were friendly

Helpful?
Thank Marilyn S
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Marilyn S, Thank you for taking the time to comment about your recent visit to the property. I was happy to read that you found the hotel to be quiet and the staff friendly. I am disappointed to read that there were some cleanliness issues with your room. I do appreciate the information and will discuss with my housekeeping... More 

Vancouver, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2015 via mobile

My husband and I stayed here for 2 nights as it was my first time in Edmonton, and his first time staying at a Sandman hotel we were both excited. Once making it to our room we felt a little cramped, there wasn't much room for our luggage and things but we made it work! We were also a bit... More 

Helpful?
Thank courtenayclendenning
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Courtenayclendenning, Thank you for taking the time to comment about your stay at our property. Our standard King rooms are smaller than the rest of the rooms and as a result we have a limited amount of these rooms available. They were designed for a quick stay visit with no real need for extra amenities in the rooms. Our... More 

Greenville, South Carolina
Level Contributor
658 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 22 July 2015

A quick trip from the airport and about equidistant between the airport and downtown offers a convenient location for this hotel. The décor is different...more of a futuristic style but the rooms and service are first class. It has a pool and exercise room and two good restaurants.T

Helpful?
Thank krandy21784
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Krandy21784, Thank you for your posting about your visit to the property. I am very pleased to read that you enjoyed your stay and that you received first class service and that you enjoyed the rooms. Looking forward to welcoming you back again soon. Sincerely, Steven Beaton General Manager More 

Edmonton, Canada
1 review
Reviewed 11 July 2015

My husband and I were celebratingwh our 10yr anniversary and we chose to stay at this hotel. When we checked in there was a lady in front of us complaining that her room was not made up by house keeping when she asked it to be. They emptied garbages but did not even make up the bed. (we thought she... More 

Helpful?
Thank sherilyn s
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Sherilyn S, Please accept my apologies for issues you experienced during your stay at the hotel. The safety and security of our guests is very important and is taken very seriously. This situation will be addressed with my entire team to ensure this remains in the forefront of everyone's thought process. I have left a voicemail on the number... More 

Calgary, Alberta
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 June 2015

We were in our room for one night and were so pleased with the comfortable beds and pillows, which made for a great sleep. Even though we were right across from a noisy pop machine, you could hear a pin drop in the room and the night was quiet. There is a nice set up of coffee and tea and... More 

Helpful?
Thank Cactus0
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear Cactus0, Thank you very much for your positive comments about the property. We do our best to ensure that every stay is a pleasant experience and your review is a great example of this. I am glad to read your tips about the rooms and will ensure that we have instructions in the rooms for the alarm clocks as... More 

Fort McMurray, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 May 2015

I stay in this hotel a few times a year. I'm a big fan of both of their restaurants and that there is in room washer and dryers. I would recommend this hotel to anyone with a family that wants a separate living space so baby can nap or needs access to a kitchen.

Helpful?
Thank jessicadevlin
SandmanSig, General Manager at Sandman Signature Edmonton South Hotel, responded to this review

Dear jessicadevlin, Thank you for your comments and kind words. Our King Suite Rooms are very popular for long term guests as they are the rooms that have both the Kitchen and Washers and Dryers in them, plus the bedroom is a separate room from the kitchen and living room. Great for those guests who need a little more, as... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by wide-open prairie skies, this gem is just a 15-minute drive from Edmonton’s city center and Edmonton International Airport (YEG). Featuring a distinctive combination of elegant furnishings and impressive amenities, Sandman Signature Edmonton South Hotel is four-star hospitality at its best. ... more   less 

Additional Information about Sandman Signature Edmonton South Hotel

Address: 10111 Ellerslie Road SW, Edmonton, Alberta T6X 0J3, Canada
Region: Canada > Alberta > Edmonton
Price Range: $139 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature Edmonton South Hotel 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Expedia, Priceline and Booking.com so you can book your Sandman Signature Edmonton South Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandman Signature Hotel And Suites Edmonton South
Sandman Signature Edmonton South Hotel Alberta
Hotel Style:
#5 Luxury Hotel in Edmonton
#26 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Edmonton South Hotel staff and other travellers.
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Questions? Get answers from Sandman Signature Edmonton South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offered the other couples travelling with us room upgrades for $10 which gave them basically double the space with full kitchens.”
 of 5 bubbles Lindseyanne22, 17 Oct 2016 | Read review
“Higher floor”
 of 5 bubbles stuartfinnf, 25 Aug 2016 | Read review
“Try the bunk bed suite if you have kids.”
 of 5 bubbles JonathanS132, 19 May 2016 | Read review
“i think all rooms are good.”
 of 5 bubbles davidpW4841QN, 2 Mar 2016 | Read review
“away from the elevator and first floor”
 of 5 bubbles jennw420, 19 Feb 2016 | Read review
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