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Sandman Hotel Edmonton West

201 reviews
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Traveller (32)
Room & Suite (17)
Storyboard
Overview
  • Excellent9%
  • Very good18%
  • Average21%
  • Poor21%
  • Terrible31%
Travellers talk about
“tower rooms are”(2 reviews)
“air flow”(2 reviews)
“nice lobby”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)Write a Review
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All reviewstower rooms areair flownice lobbywalk in showerking suitequick checkfridge and microwavestaying at this hotelupon checkenjoyed my stay
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1 - 5 of 192 reviews
Reviewed 3 days ago via mobile

It's been one of the most disappointing experiences. First of all we given a key from a dirty room. By saying dirty, I mean it. Bathtub had stains and hair in it, toilet had cigarette ashes in (room was no smoking), pillow cases were dirty,...More

Thank Mariia K
Hotel's Favourite
Reviewed 18 November 2017

We arrived late after a long drive. The fellow at the reception was very helpful, although not overly friendly. Please say hello when customers walk through the door. Other than that, however, the fellow was very professional. The room.....wow! It seemed a shame that we...More

1  Thank Gottagosumware
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 24 November 2017

Dear Guest, Thank you for taking the time to leave such a nice review! My team and I strive to ensure our guests have a great experience and I am delighted you enjoyed your stay. I definitely appreciated your comments regarding the new executive tower...More

Reviewed 2 weeks ago

After staying in the main part of the hotel, i was very disappointed.Request the tower although it is a hike to the restaurant. There are renovations going on but they seem very slow. Staff are more than helpful, but there were some language barriers later...More

Thank Darren T
Reviewed 8 January 2018 via mobile

Stayed for one night while coming through town. Stayed in the tower, top floor. Everything seemed clean and in place, nice kitchenette and living room, and a cozy king size bed with soft sheets. Rainfall shower.

Thank Anilizzy
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 9 January 2018

Dear Ani Thank you for your kind words. Looking forward to serve you gain. Kind Regards

Reviewed 2 January 2018 via mobile

The tower rooms are very nice as we stayed in a king suite. But such a pain to get to the swimming pool or lobby as there is an indoor walkway connecting the "old" hotel to the tower on the 3rd floor. There is no...More

Thank ParkinsonJanel
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$95 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (32)
Room & Suite (17)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shelleyb558
7 April 2017|
AnswerShow all 2 answers
Response from Blackwolfpub | Reviewed this property |
Sorry, I am unaware if they do as I am a non-smoker. Many smokers stood outside our rear entrance smoking and butting their cigarettes just on the steps. Awful mess.
-1
Votes
Brodbin
11 November 2016|
AnswerShow all 2 answers
Response from yelowdaisy | Reviewed this property |
Just got your request and it looks like Rob has answered your question. Enjoy your stay and the restaurant attached has good food.
0
Votes
Brodbin
11 November 2016|
AnswerShow all 2 answers
Response from GM-Sandman | Property representative |
Hello, Please call the hotel directly and we would be happy assist you. 780-483-1385.
0
Votes
Room Tips
"choose the tower"
Read review
"Tower is new and modern. I have not stayed in the Atrium therefore cannot comment on that part of the hotel."
Read review
"Tower king kitchen suites are awesome!"
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"Avoid this hotel during construction period if you are not given a discounted deal. Request the rear main..."
Read review
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