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We were bothered by continuous construction noises as well as dust and debris flying about in the wind. Lots of cigarette butts and garbage cluttered the entrance. We were awaken at 6 a.m. by a heavy duty garbage truck right outside our lower floor room....More
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 4 April 2017
Thank you for leaving review and I am sorry to read you did not fully enjoy your stay at the Sandman Edmonton West. The hotel is currently going through a renovation program to completely update the hotel to serve our customers better. We...More
I had to walk so much with my 3 luggages to just to get to the tower part of the hotel! After walking up 3 stories and a long hallway, finally got to the elevator in the tower. My room was on the 5th floor,...More
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 29 March 2017
Thank you for taking the time to leave a review regarding your most recent stay at the Sandman Edmonton West hotel. I appreciate all feedback I receive and I promise to use your comments to make improvements for access to the tower. My...More
Stayed march 15 to 18 hotel under renos air was so bad sneezing and could not breath waking up constantly all night beds were the smallest hardest and most uncomfortable doubles i have ever seen my wife woke up with sore hips every day my...More
Thank Bruce D M
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 21 March 2017
Thank you for taking the time to leave a review and I am sorry to hear of your experience at the Sandman Edmonton West. I take all feedback seriously and I promise to look into your concerns personally and make any necessary adjustments....More
We had to make a quick one night trip to Edmonton and the Sandman is our go to hotel everytime! The new addition called the Tower is absolutely stunning. So sleek and modern from the moment you walk in the lobby door till you hop...More
Tried to book online and the child option maxed out at 2. Called the hotel and asked if they could accomodate a 3 year old with a cot, or I could bring my own travel cot. The indicated there wouldn't be room, asked me to...More
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 7 March 2017
Thank you for your feedback and I apologise for your experience, it certainly isn't the norm at the Sandman Edmonton West. I promise to investigate this further with my team to make sure something like this does not happen in the future. I...More
US$83 - US$108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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