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I have stayed here numerous times and it never disappoints! The staff are amazing...always friendly and polite. Rooms are large and clean. Food in the restaurant is terrific and so are the servers! I don't enjoy the stress of downtown Edmonton, but at least when...More
Thank Rae M
Response from TeamConcord, Manager at Courtyard Edmonton DowntownResponded 1 week ago
Dear Rae M.,
Thank you for returning to the Courtyard Edmonton Downtown! There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our hospitality, comfortable accommodations, and your overall experience with us. It...More
We've stayed here a couple of time over the past year when attending events at Rogers Place. It's only about a 15 minute walk with lots of restaurants and pubs in between. The rate was the best we could find for downtown but the second...More
If you are looking for decent quiet and family hotel to stay, this is it.
We stayed here for one night but we have had stayed in this hotel for few nights previously on separate occasions as well.
we were checked in by this beautiful...More
Response from TeamConcord, Manager at Courtyard Edmonton DowntownResponded 3 weeks ago
Thank you for returning for another great stay! We are happy that you loved many aspects of your visit, but we apologize for the items overlooked in your guest room. We cannot thank you enough for bringing this to our attention while you...More
Very old hotel and nothing to be wowed with in this hotel, looking at the brand thought it would be great stay however it was normal hotel with normal amenities, staff is courteous n helpful,
Lift is old and makes sound, the carpets were torn,...More
Response from TeamConcord, Manager at Courtyard Edmonton DowntownResponded 7 February 2018
Thank you for staying with us and for reviewing your experience. Please accept our apologies for your experience. Rest assured we take feedback such as yours to heart and will use it to fine tune our procedures to better serve you. We hope...More
We checked in the hotel for business. We explained that we are using a company credit card and that person with the card is flying in later tonight, so don’t charge my card at all just hold the room. “No problem” I checked my card...More
Thank Bob S
Response from TeamConcord, Manager at Courtyard Edmonton DowntownResponded 4 February 2018
Dear Bob S.,
Thank you for staying with us and sharing your experience. Please accept our apologies for failing to provide you with the excellent service we are known for. We pride ourselves on providing an enjoyable stay to all of our guests, and we...More