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Well,to accommodate, to rectify any problems with your room,for friendliness at the front desk,or to meet any questions or requests made to make your stay more comfortable. ..this is the hotel to book yourself for relaxation and peaceful rejuvenation. In saying so...we felt that way...More
Thank barbara p
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 23 February 2016
Dear b p,
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip and look forward to...More
This hotel is in an excellent location for conventions or events at the Shaw Conference Centre. Valet parking is definitely the way to go, it's the cheaper option and if you are driving in from out of town, and staying downtown Edmonton, you really won't...More
Thank Tempestt C
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 22 February 2016
Dear Tempsestt C,
I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our location, service and amenities. We appreciate your patronage and hope to see you again soon.
Bonus: has a fridge.
The bathroom is so small, you have to close the door to use the sink.
The lighting is so bad in the bathroom (and no make-up mirror) and the room. The room was smallish. We spent our time running around time...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 2 February 2016
We appreciate your sincere feedback. I'm very sorry that our valet was not timely during your stay. We will take your comments regarding our lighting and decor under consideration as we update our guest offerings. Thank you for staying with us and we...More
So myself and a group of friends went to the courtyard merriott, 1 thornton ct NW in Edmonton Alberta. It was a nice room but I have stayed in places where we have payed less, been treated better, had larger rooms. I myself have a...More
Thank Elizabeth S
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 31 January 2016
Dear Elizabeth S,
We value your feedback. I'm very sorry we disappointed you. We have been in contact with you regarding your stay. Thank you for staying with us and for your time in reviewing our hotel.
Nice hotel. Our room was very, very big. It was also very clean. The thing with this hotel is you have to pay for parking so incorporate that cost into your nightly rate. Still reasonably priced.
Coffee maker in the room, and free coffee in...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 22 January 2016
Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our location convenient and amenities ample. We appreciate your review and recommendation...More