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All reviewsvalet parkingcourtyard marriottoverlooking the rivershaw centerfront desk staffvalet serviceroom was spacious and cleanper daybuffet breakfasttwo queen bedsbusiness tripconventionprinterloungelinensfitnessconcert
I am more than unimpressed with this property. When we first arrived we noticed there was self parking on an Impark outdoor lot or valet parking. We chose valet for the convenience of it, however there was nobody at the door to take our keys...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 29 March 2016
Thank you for taking the time to write. I regret the level of service you received while staying with us. This is not up to our high standards; please forgive us. I have already addressed our lapses with the team. Your valuable feedback...More
This hotel is average, although has a decent downtown Edmonton location. My room was very odd shaped, with the bed facing a large row of windows, which did not have black out curtains that went across the whole window span. Small tv on a desk...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 30 March 2016
I'm very sorry that our room design left you underwhelmed. Additionally, I regret that you did not enjoy your sangria in our lounge. We appreciate your attention to reviewing our hotel as it allows us to monitor and improve the guest experience. Thank...More
I went there with my family and we had a great time!
All of the hotel staff was very courteous and pleasant!
This is a good hotel in the heart of Edmonton!
For sure we will go back!
One small problem with the mattresses, they...More
Thank Dan S
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 17 March 2016
Dear Dan S,
Thank you for taking the time to write a review. I’m pleased to learn that your family's stay was enjoyable. We appreciate your compliments and humbly request a return visit.
The hotel itself and the rooms were very nice. Everything was clean and modern and looked good, our rooms had a great view of the river. It was quiet and close to Jasper ave, so the location is nice.
There is no free parking at...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 15 March 2016
I'm glad our found our rooms comfortable and our location convenient. I'm very sorry for the issues you experienced with parking and the timeliness of our elevators. We appreciate your feedback on these areas and will work on immediate improvements. Thank you for...More
Stayed here for Daughter's sport team, as this is was their hotel.
They only have valet parking which is $30 per vehicle per night and do not include breakfast in your room rate ($20 per person for their buffet) which really makes the price of...More
Response from ConcordHospitality, General Manager at Courtyard Edmonton DowntownResponded 9 March 2016
We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort your group experienced while staying with us. I regret any confusion over valet parking. Your honest feedback...More