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Hilton Garden Inn West Edmonton

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Traveller (58)
Room & Suite (45)
Dining (11)
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“west edmonton”(67 reviews)
“front desk”(105 reviews)
“free cookies”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (942)
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10
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546
279
76
17
10
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All reviewswest edmontonfront deskfree cookiesrooms are cleanvery nice hotelpool and hot tubexcellent staywould stay againa great place to stayshort drivebusiness tripeasy accessfree parkinghgilobbymanfredmall
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21 - 25 of 928 reviews
Reviewed 4 February 2018

If you don't mind a soft bed (I need a firm one) you will probably have a good stay. I found that in my 3 day stay the front desk management were all difficult to work with, which was exacerbated by the fact I had...More

Review collected in partnership with Hilton Garden Inn
Thank OleAlberta
Response from Kevin S, General Manager at Hilton Garden Inn West EdmontonResponded 6 February 2018

Good Day, We appreciate sparing your quality time to share your feedback about your stay and we are very sad that we have failed to provide you with a flawless experience. At the outset, please accept our sincere apologies for all the trouble and the...More

Reviewed 29 January 2018

The quality and service that you get is just excellent. What more is there to say than that. I have been staying at this hotel since it was built and I have had the same experience year after year. I recommend this hotel!More

Review collected in partnership with Hilton Garden Inn
Thank WalDan867
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 31 January 2018

Dear WalDan867, Thank you for staying at the Hilton Garden Inn West Edmonton during your recent trip to Edmonton. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is...More

Reviewed 27 January 2018 via mobile

When traveling with kids it is sometimes hard to find a hotel that accommodates children and the noise they make when playing, but the hoilday Inn was great the kids played in the pool and at points it got loud, but the staff where always...More

Thank sandramV6767CY
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 31 January 2018

Dear sandramV6767CY Thank you for including us in your travel plans. We are very happy to see that you and your family had a great time with us.Thank you for your kind words on our product and services. It makes our efforts so much more...More

Reviewed 26 January 2018

A great Hilton property. Service meets the high quality standard set by Hilton! The rooms are clean and worth the value, but the guest service is fantastic. Highly recommend enjoying the breakfast options or a more boisterous evening in the lounge. I was pleasantly surprised...More

Thank Freckles014
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 26 January 2018

Dear Freckles014, Thank you very much for your lovely review following your stay with us at Hilton Garden Inn West Edmonton. We were so pleased to read your fabulous comments this morning; to know that you felt our Hotel and our Service met the high...More

Reviewed 22 January 2018

The rooms are clean and worth the value but the guest service is fantastic. Highly recommend dining in the lounge and visiting Manfred!! The food is good, the service and team is great and you they usually have all the games on.More

Review collected in partnership with Hilton Garden Inn
Thank Vancityhawk
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 25 January 2018

Dear Vancityhawk, I cannot be more grateful for your very kind words. Thanks a lot for putting forward and recognizing the talents of our team as well as the service provided .We are glad that you recognize our food offerings at the Backyard Lounge, and...More

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Best Value Properties in Edmonton, Canada
See all 93 hotels in EdmontonSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (45)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sparky0332015
25 September 2017|
AnswerShow all 4 answers
Response from Jotty P | Property representative |
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty... More
0
Votes
FJRoss
8 May 2017|
Answer
Response from Fred M | Reviewed this property |
There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0
Votes
LizzieLCalgary
29 July 2015|
Answer
Response from kevin_sorensen | Property representative |
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0
Votes
Room Tips
"The stairs from the room floors do not lead to the main floor lobby (only to outside). Elevator only if you..."
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"top floors for quieter stays"
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"Higher floors are quieter"
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"Families go for the two room suite! The hotel is close to WEM and a much cheaper than Fantasyland. Lower cost..."
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