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Hilton Garden Inn West Edmonton

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Hilton Garden Inn West Edmonton
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790 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Hay River, Canada
Reviewed 31 December 2016

Very quite , clean and friendly service and a good location . I will recommending to stay there again and I will be telling others about this Hilton Garden Inn hotel. The price is right & the staff was great

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank leoniev938
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your response and for your recommendation of the Hilton Garden Inn West Edmonton. We take great pride in providing an exceptional guest experience for all our guests and it is especially rewarding to receive reviews such as yours. We look forward to welcoming your back in the very near future. Kind Regards, Kevin Sorensen Director of Operations.

Northwest Territories, Canada
Reviewed 23 December 2016

I can't say enough of this Hotel. It is very clean, comfortable, great service, awesome food and friendly staff and I can go on and on. This Hotel is #1 in my books, I recommend this Hotel if you are looking for all of the above and more!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank WalDan867
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We are absolutely delighted to hear that you find us #1 in your books and we greatly appreciate you recommendation. I will be sure to share your comments with the entire team. We look forward to seeing you again soon. Kind Regards, Kevin Sorensen Director of Operations

Airdrie, Canada
Reviewed 22 December 2016

This was our 2nd stay at this location in recent weeks and we thoroughly enjoyed it both times. Very clean and the beds are really comfy! Front desk are friendly & efficient, great breakfast options and the lounge is nice for snacks, dinner & drinks.

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Helpful?
Thank Dalry1978
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experiences in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay and that you found our property to be clean and our beds to be very comfortable. We are also very happy you...

New Paltz, NY, United States
Reviewed 19 December 2016

The Hilton garden inn in west Edmonton is my go to hotel when I'm in the area. The service is exceptional at the front desk, the breakfast dining, the backyard grille, room service. I count in the room being spotlessly cleaned and prepared for my stay. The housekeeping staff does a professional job. I am assured of an outstanding stay...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John C
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you so much for your wonderful review in regards to your recent stay at the Hilton Garden Inn West Edmonton. Our team works very hard every day to ensure yourself and all our guests have a wonderful stay. Being your go to Hotel when in Edmonton is extremely gratifying to the entire team as this is what we strive...

Grande Prairie, Canada
Reviewed 14 December 2016

The front desk was very helpful and efficient upon check in and check out. My room was very tidy and well maintained. The staff work very hard to try and ensure you have a pleasant stay. I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jason H
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your response and for your recommendation of the Hilton Garden Inn West Edmonton. We take great pride in providing an exceptional guest experience for all our guests and it is especially rewarding to receive reviews such as yours. We look forward to welcoming your back in the very near future. Kind Regards, Kevin Sorensen Director of Operations.

Toronto, Canada
Reviewed 10 December 2016

Stayed here a couple of night recently. The room was comfortable. Bed and pillows fine. Check in and check out prompt and efficient. Nice buffet breakfast, slightly overpriced in my opinion, but given there are not nearby practical options, it works. Lovely touch for manager's weekly welcome with glass of wine and munchies. Staff I encountered were all very attentive...

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Helpful?
Thank BartMBart
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for taking the time to write a review in regards to your recent stay. We appreciate you choosing Hilton Garden Inn West Edmonton. I'm glad to see you enjoyed our managers reception and breakfast. In regards to our breakfast we feel it is a great value with waffles, Oatmeal, full continental buffet and all your hot food cooked...

Alberta, Canada
Reviewed 9 December 2016

We have stayed at Hilton Garden Hotels in Canada and in the USA. I like how they are all similar so that you know where everything is. We enjoy the restaurant to have breakfast or dinner. We have told others about our stay and how we really like the Hilton Garden Hotel. We will continue to stay at Hilton Garden...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dawn G
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay with us at Hilton Garden Inn West Edmonton, we are delighted to hear that you have made Hilton Garden Inn's your choice of hotel. We are very happy you enjoy the Garden Grille & Bar for you breakfast and dinners. We do have a wonderful full lunch buffet from Monday to Friday that is...

Dewdney
Reviewed 8 December 2016

The experience using technology was very simple and fast in terms of check-in, selecting room, check out. Most of the details were handled on my android phone. The staff were excellent in all areas of the hotel and they were very friendly yet professional. The rooms and amenities were top notch without being over the top.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David D
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are so glad you enjoyed your stay with us and that you found our digital check in experience to be great to work with. My team and I truly appreciate the great review. Many thanks again,...

Calgary, Canada
Reviewed 5 December 2016

I mentioned on a previous review how this Hotel had a managers reception which was great. I guess the poor economy has even affected this Hotel, as the food offered is no where near as good as it used to be. The 2 hot appetizers were battered pickle and spinach samosa, neither of them I would eat and not many...

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Helpful?
Thank mis58
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your response in regards to your recent stay at The Hilton Garden Inn West Edmonton. We sincerely apologize that you did not enjoy the complimentary snacks at our manager reception. Our Battered pickles are actually very popular with our guests, however I have addressed this with the Chef as we should not be having two hot appetizers...

Comox
Reviewed 29 November 2016 via mobile

My client booked this hotel for me and I'm glad they did. Great rooms, very comfortable, great service and excellent food in their restaurant. I would definitely stay here again! Excellent west end location.

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Helpful?
Thank Dave W
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience in regards to your recent stay at Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay with us and have made our property your choice for future stays. We appreciate your positive comments. We look forward to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Region: Canada > Alberta > Edmonton
Price Range: $145 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travellers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face away from Stoney Trail and was very quiet.”
 of 5 bubbles GrantH121, 31 Oct 2016 | Read review
“All rooms where we have stayed are quiet”
 of 5 bubbles hah7271, 16 Sep 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
 of 5 bubbles traveler4735028, 14 Sep 2016 | Read review
“You get what you pay for”
 of 5 bubbles angelagP6611KB, 25 Aug 2016 | Read review
“higher than 2nd floor to have any type of view”
 of 5 bubbles jsjordan88, 29 Jul 2016 | Read review
5 of 5