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30 Apr 1 May
1 room, 2 adults, 0 children12
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewswest edmontonfront deskfree cookiesrooms are cleanvery nice hotelpool and hot tubexcellent staywould stay againa great place to stayshort drivebusiness tripeasy accessfree parkinghgilobbymanfredmall
If you don't mind a soft bed (I need a firm one) you will probably have a good stay. I found that in my 3 day stay the front desk management were all difficult to work with, which was exacerbated by the fact I had...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank OleAlberta
Response from Kevin S, General Manager at Hilton Garden Inn West EdmontonResponded 6 February 2018
Good Day,
We appreciate sparing your quality time to share your feedback about your stay and we are very sad that we have failed to provide you with a flawless experience. At the outset, please accept our sincere apologies for all the trouble and the...More
The quality and service that you get is just excellent. What more is there to say than that. I have been staying at this hotel since it was built and I have had the same experience year after year. I recommend this hotel!More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank WalDan867
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 31 January 2018
Dear WalDan867,
Thank you for staying at the Hilton Garden Inn West Edmonton during your recent trip to Edmonton.
We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is...More
When traveling with kids it is sometimes hard to find a hotel that accommodates children and the noise they make when playing, but the hoilday Inn was great the kids played in the pool and at points it got loud, but the staff where always...More
Thank sandramV6767CY
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 31 January 2018
Dear sandramV6767CY
Thank you for including us in your travel plans. We are very happy to see that you and your family had a great time with us.Thank you for your kind words on our product and services. It makes our efforts so much more...More
A great Hilton property. Service meets the high quality standard set by Hilton!
The rooms are clean and worth the value, but the guest service is fantastic. Highly recommend enjoying the breakfast options or a more boisterous evening in the lounge. I was pleasantly surprised...More
Thank Freckles014
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 26 January 2018
Dear Freckles014,
Thank you very much for your lovely review following your stay with us at Hilton Garden Inn West Edmonton.
We were so pleased to read your fabulous comments this morning; to know that you felt our Hotel and our Service met the high...More
The rooms are clean and worth the value but the guest service is fantastic. Highly recommend dining in the lounge and visiting Manfred!! The food is good, the service and team is great and you they usually have all the games on.More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Vancityhawk
Response from Jotty P, Front Office Manager at Hilton Garden Inn West EdmontonResponded 25 January 2018
Dear Vancityhawk,
I cannot be more grateful for your very kind words. Thanks a lot for putting forward and recognizing the talents of our team as well as the service provided .We are glad that you recognize our food offerings at the Backyard Lounge, and...More
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot.
Thank you,
Jotty... More
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot.
Thank you,
Jotty philip
Front Office Manager
Hilton Garden Inn West Edmonton
