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Holiday Inn Hotel & Suites West Edmonton

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Holiday Inn Hotel & Suites West Edmonton
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178 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Fairview, Canada
Reviewed 2 days ago NEW

This is a wonderful hotel stay in and the front desk people are great at making it the place you would want to stay. Comfy beds and very clean. With that being said the restaurant in the hotel was very slow getting your food and it was never really all that busy, The food was ok when you finally received...

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Helpful?
Thank Judy M
Airdrie, Alberta
Reviewed 3 days ago NEW

Seems like it's in the middle of nowhere, but quick commutes all around town. Small pool, but clean. Staff were very helpful. Tv is difficult to navigate and they don't have kids channels, bring your own tablet.

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Thank 198robyns
Winnipeg
Reviewed 3 days ago NEW

Stayed for 2 nights while on business. Very friendly, very clean, great location for where I was doing business. Used the hot tub once, which was maybe a little on the small side. But definitely will stay here again!

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Thank pwa24
Yellowknife, Canada
Reviewed 5 days ago NEW

Everything went as expected. No issues with the room or the restaurant downstairs. There's a Tims just down the road which was nice as well. Very easy routes from the hotel to West Ed Mall, Mayfield Common and other nearby shopping centres.

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Thank P_W_S_K
California
Reviewed 1 week ago

While not from the Edmonton area, and looking for a hotel to stay while in the area for a memorial service, I looked at different properties in which to stay. Ultimately I decided that I may spend a bit more money, I relied on the Holiday Inn name to know exactly what to expect - I was not disappointed! The...

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Thank Pamela C
Stanstead, Quebec
Reviewed 1 week ago

Beautiful place and close to everything. Just down the road from the west Edmonton mall. Great place to relax in the pool and hot tub after a long day of shopping. Had an amazing time with family. Will go back

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Helpful?
Thank nicole873
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad to hear that you had a good stay with us and that our location was helpful for your convenience. We look forward to seeing you again! Regards, Francis O.

Red Deer, Canada
Reviewed 1 week ago

The staff and room were very nice. I was greeted with a smile and the checkin process was speedy and pleasant. The beds were quite comfortable and the room was clean. I would definitely stay there again. The restaurant was good and reasonable.

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Helpful?
Thank Ronni D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review and we are glad to hear that you found our beds comfortable. The staff would also like to thank you for your kind words and we also enjoy giving our best service to our guests. We look forward to your next stay with us! Sincerely, Francis O.

Oakbank
Reviewed 1 week ago

Conveniently located near my office. Ricky's Restaurant & Bar attached to the hotel serves great meals and in the evening has a lounge. The hotel is clean and the staff were all pleasant and attentive. A wonderful stay at this location.

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Thank rob_molyneux
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. The staff is pleased to hear your kind words. We are happy to hear that our location suites your location convenience and that you had a great meal at our restaurant. We hope to see you again. Regards, Francis O.

Calgary, Canada
Reviewed 1 week ago

The team at Holiday Inn West Edmonton are some of the friendliest and helpful staff I have met on my business travels. I have come to expect mediocre service especially at franchise hotels. I was very pleasantly surprised at this hotel. Clean and well appointed room, very good value.

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Thank justthefriesplease
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are glad that we could change your perception for our brand and that our location has provided you with service and cleanliness that is up to your expectations. We appreciate your review and we hope that you will choose us again. Sincerely, Francis O.

Calgary, Canada
Reviewed 2 weeks ago

Good stay, food in restaurant was good and the price was reasonable. Location was excellent. Staff very helpful and courteous. Only problem was vending machine was out of order and too tired and cold to venture out again.

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Helpful?
Thank Kermit B
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and we are happy to hear that you found our staff courteous and helpful. We are always happy to help. As for our vending machines, I believe you stayed with us when we had a power outage. Unfortunately we had to call a third party to fix the problem and he wasn't available...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Region: Canada > Alberta > Edmonton
Price Range: $127 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travellers.
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waterloo
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a double room - two queen beds and ample linens!”
 of 5 bubbles Q8549BBpamelac, 22 Mar 2017 | Read review
“choose wisely”
 of 5 bubbles dand0ucette, 8 Mar 2017 | Read review
“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
 of 5 bubbles kungfudad, 3 Feb 2017 | Read review
“lots of bright lights shine into the rooms on the back at night but there is no road noise and the back.”
 of 5 bubbles travelcamo, 1 Feb 2017 | Read review
“Stayed in Rm. 222, if you want quiet, ask for a room on a floor with biz travelers or at the end of the hall”
 of 5 bubbles mposzt, 2 Oct 2016 | Read review
5 of 5