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Holiday Inn Hotel & Suites West Edmonton

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Holiday Inn Hotel & Suites West Edmonton
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164 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Fort McMurray, Alberta
Reviewed 4 days ago NEW

We had a wonderful stay! The staff was fantastic and the room was clean. Kids loved the pool and hot tub. The restaurant was great! I would recommend this Holiday to any families travelling to Edmonton as it was easy access to lots of great amenities!

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Helpful?
Thank sara_damien
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear that you had a wonderful stay with us. We are glad that your family enjoyed our facilities and we do appreciate your recommendation. We hope to see you again! Regards, Francis O.

Toronto, Canada
Reviewed 1 week ago

this hotel is a regular business stop for me. I like it because you can be sure your room will be clean and the bed comfortable. two suggestions: ask Rickie's (the attached restaurant if they would dim the lights at dinner time - this would help folks to relax after travel or work. also please look at changing the bathroom...

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Helpful?
Thank FineThingsinlife
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and suggestions. We are happy to hear that you enjoy your stays with us and that you found our facilities to your liking. Your suggestions will be brought to the attention of the management team. Unfortunately I cannot comment on the lighting situation as I am not sure if they are hotel options...

Calgary, Canada
Reviewed 3 weeks ago

Located in a commercial/industrial district, so not many amenities within walking distance (except a Tim Horton's), but numerous restaurants, etc a short 5 -10 minute drive away. Hotel itself is clean and easy to get to. Rooms are clean and beds are comfortable. Hotel itself is fairly quiet. Has a pool & exercise room (didn't use either). Check in and...

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Helpful?
Thank kungfudad
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review. We hope that you enjoyed your stay with us. As we are part of the green engage program for eco-friendly reasons our showerheads are corporate standard for that program. It does have decent pressure but it tends to lower during the busier times. Thank you, Francis O.

Fort McMurray, Canada
Reviewed 3 weeks ago

Dropped into Edmonton for business meetings, needed to stay over for the night. Just showed up at the counter and asked for a room, the clerk seamed surprised I didn't have a reservation. They had lots of paperwork to fill out and then I had to sign a damage waiver. No problem, however when I got to the room after...

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Helpful?
Thank travelcamo
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. During check in, it is standard procedure that a hotel would ask you to sign a registration card. For our own specifically we ask that you initial to confirm the rate and our policies. We also ask that you put in vehicle information so we can track the vehicles parked in our lot...

UNITY
Reviewed 4 weeks ago

Found this hotel while driving by. Reasonable rate. Rickie's restaurant attracted( great food , fish and chips awesome). Room was clean. Tv was a bit of a challenge to figure out cable but found a guide channel and all good. Bed was comfortable but not to the standard for a better hotel , same for bedding. Shower had lots of...

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Thank FurryMiker13
HIEdmonton, Guest Experience champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words and we are happy to hear that you also enjoyed your meal at the restaurant. The management team is currently working towards possibilities for breakfast options. We hope that you'll stay with us again. Regards, Francis O.

Vegreville, Alberta, Canada
Reviewed 5 January 2017

Super Clean, very modern updated rooms, quiet, cosy, with excellent Staff. We usually stay at another 4 star hotel but this one was most excellent, superior to our usual. We got a great deal for the weekend. The location is excellent with ample parking. The only downside was eating in the adjoining Rickis grill, which was super slow service. (And...

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Helpful?
Thank ironpro
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and we are very happy to hear that your stay with us was excellent. The staff are also happy to hear that you appreciated our service. We are also pleased to hear that our facilities are to your liking. We do apologize for the wait during your meal at the restaurant, we will...

Vernon, Canada
Reviewed 30 December 2016

We stayed 4 nights including Christmas Eve and Day and our stay was great. We had a pet with us but were still put in a lovely room with very nice amenities (not stuck in the back in an old room like some hotels). The hotel is very clean and still feels new. We would definitely recommend this hotel to...

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Thank K. A
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words and your rating. We are glad that our pet policies were to your liking and that you enjoyed your holidays with us. Thank you, Francis O.

Edmonton, Alberta
Reviewed 18 December 2016

The staff at the front desk are always helpful and friendly. We initially chose this hotel because it was closer for my husband's work. We returned because the staff were very helpful if we needed anything.

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Thank lmorken
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is very happy and pleased to hear your kinds words. Its great to hear that our service made you choose us again. We hope to see you more! Sincerely, Francis O.

St. Petersburg, Florida
Reviewed 13 December 2016

Great location, ample parking, very clean and staff was friendly. Quite environment and everything you need close by. Perfect for the busy frequent traveler. Just bring a Multi plug outlet adapter as they do not have power outlets located where convinient.

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Thank alambert262
Droitwich, United Kingdom
Reviewed 12 December 2016

This is my preferred hotel when visiting Edmonton, partly due to location and access, partly due to the facilities and staff. The air con / heating is particularly good, relatively quiet and very effective; which was needed last week at -27C.

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Thank Holiday_th0ughts
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are pleased to hear that we are your preferred location. We understand the importance of our A/C and heating units for our guest's comfortability hence why we maintain them well. We hope to see you again. Regards, Francis O.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Region: Canada > Alberta > Edmonton
Price Range: $142 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travellers.
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waterloo
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
 of 5 bubbles kungfudad, 3 Feb 2017 | Read review
“lots of bright lights shine into the rooms on the back at night but there is no road noise and the back.”
 of 5 bubbles travelcamo, 1 Feb 2017 | Read review
“Stayed in Rm. 222, if you want quiet, ask for a room on a floor with biz travelers or at the end of the hall”
 of 5 bubbles mposzt, 2 Oct 2016 | Read review
“Pets would be better on ground floor - otherwise - just fine.”
 of 5 bubbles Fitzsidu, 13 Sep 2016 | Read review
“Ask to face out the back of the hotel (west) if possible to avoid possible daytime traffic noise from 170th street, which is a main north-south artery.”
 of 5 bubbles 193pp, 7 Aug 2016 | Read review
5 of 5