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Holiday Inn Hotel & Suites West Edmonton

8.0 km from Edmonton centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites West Edmonton
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Showing 159: English reviews
Wayne, New Jersey
Reviewed 6 August 2016

From the friendliness of the welcoming staff to the cleanliness of the entire hotel, this was a great value. Our room was spacious and clean. Everything was in working order. Decor was warm and welcoming, and the bed was extremely comfortable.

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Helpful?
Thank Edemef
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are very happy to hear your review and are very pleased to hear that you found your stay with us to your satisfaction. We always strive to have our guest enjoy their stay and its great to hear it when they do. We hope to see you again! Thank you, Francis O.

Red Deer, Canada
Reviewed 4 August 2016

Great place. Clean. Had issue with door keys but quickly resolved. Pool was clean and kids loved it. Would go back again. Restaurant had fast service and good food even drink specials for $4. Quiet as well

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Thank Rachelle A
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words. We are happy to hear that you enjoyed our pool and restaurant. As for any issues or concerns regarding the hotel, including the door keys, we are always happy to be of service. We look forward to your next stay with us! Thank you, Francis O.

Winnipeg, Canada
Reviewed 2 August 2016

Hotel was great. Perfect location for us as the hotel was only minutes away from the ball hockey venue - we were here for ball hockey Jr Nationals. Room was big and clean and up to date. Beds very comfy. Our room had a fridge but no microwave. The only thing I was surprised about was that there were no...

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Thank Kim G
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and your kind words. We are an environmentally conscious company and your review regarding recycling bins will definitely be heard. Please be assured that we do our best to separate recyclables when we take out the garbage, especially liquid containers. We hope that we see again and we hope that we would have...

COUNTY OF GRANDE PRAIRIE NO. 1
Reviewed 2 August 2016

We have stayed here several times with kids and have had great service and no issues. The pool is fun for the kids and the restaurant had great service also. Rooms always well kept and clean. Our last stay the pool washrooms were really not kept up which was the only negative

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Thank gpfamily2016
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is very happy to hear your words. We appreciate your kind words and your staying with us again. We would like to apologize for the pool washrooms. The management team has been informed of the issue and rest assured that we have worked on it. We hope your next stay would be even better! Sincerely, Francis...

WINNIPEG
Reviewed 20 July 2016

We have no regrets in regards to staying at this hotel. Staff were friendly, comfortable bed, facilities clean, everything we needed, good location. We will travel to Edmonton again to see family, and will be happy to stay here again!

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Thank DAVID C
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your kind words. We are very happy to hear that your stay with us was enjoyable and that our facilities were to your liking. The staff is pleased to hear your review as well. We look forward to your next stay. Regards, Francis O.

Reviewed 13 July 2016 via mobile

I had an unintentional stay in the city last pm and when I phoned them with my issue they welcomed me with open arms. Check in was fast and helpful, rooms were imaculate and chilled and the bed soft. Everything i look for in a hotel. If you are ever in the north end highly recommend this hotel

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Thank Patrick T
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy that you chose us during your stay and we are pleased to hear that you found our facilities were to your liking. Our staff is also happy to hear that us welcoming. We look forward to your next stay. Thank you, Francis O.

Montreal, Canada
Reviewed 10 July 2016

The hotel staff is great and always looking after the client interest. Location is perfect for any leisure and-or business trip. Nice restaurant near the lobby and lots of parking space. Highly recommend.

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Thank marcb1236
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is happy to hear your compliments and we always strive to make sure our guests receive the best service during their stays. We are also pleased to hear that our location and facilities were to your liking. We hope to see you again! Sincerely, Francis O.

Calgary, Canada
Reviewed 10 July 2016

I always try to stay close to the mall when I'm Edmonton for business. I have tried a couple of other hotels in the area, which were less expensive as I'm alway on a budget. I was extremely impressed with the comfort of he beds as well as all of the amenities. I will definitely stay here again if the...

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Thank Jamon D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review and kind words. It is great to hear that our guests enjoy the facilities and amenities that we offer. Also, we have had a lot of good reviews for our beds and it is nice to see that trend continue. We do hope to see you stay with us again! Thank you, Francis O.

Abbotsford, Canada
Reviewed 6 July 2016

The hotel was clean and staff were friendly. It has a Ricky's Restaurant attached which simplifies eating arrangements. The hotel is situated very close to the West Edmonton Mall and several other shopping spots.

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Thank Kathie W
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you very much for your review. The staff for both the restaurant and hotel is pleased to hear your kind words. We hope to see you stay with us again! Regards, Francis O.

Reviewed 24 June 2016

This hotel was priced at $161 (Gold room) for a wednesday night, (3rd highest hotel in edmonton, aside from the fairmont and westinn which were a bit higher). One would expect that such a price would be for a nice hotel. The lobby was nice. Hallways were nice. Rooms were very outdated. Phone was dirty. Not sure if it was...

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Helpful?
Thank Zain D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are sorry to hear that your stay was not to your satisfaction. We strive to ensure all our guests enjoy their stay. If you would like to discuss any concerns in detail, please feel free to contact us. Thank you, Francis O.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Region: Canada > Alberta > Edmonton
Price Range: $145 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travellers.
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waterloo
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
 of 5 bubbles kungfudad, 3 Feb 2017 | Read review
“lots of bright lights shine into the rooms on the back at night but there is no road noise and the back.”
 of 5 bubbles travelcamo, 1 Feb 2017 | Read review
“Stayed in Rm. 222, if you want quiet, ask for a room on a floor with biz travelers or at the end of the hall”
 of 5 bubbles mposzt, 2 Oct 2016 | Read review
“Pets would be better on ground floor - otherwise - just fine.”
 of 5 bubbles Fitzsidu, 13 Sep 2016 | Read review
“Ask to face out the back of the hotel (west) if possible to avoid possible daytime traffic noise from 170th street, which is a main north-south artery.”
 of 5 bubbles 193pp, 7 Aug 2016 | Read review
5 of 5