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Holiday Inn Hotel & Suites West Edmonton

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Traveller (14)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent38%
  • Very good47%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(25 reviews)
“room was clean”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites West Edmonton
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Offers from Holiday Inn Hotel & Suites West Edmonton
Special Offer: Book Direct and Save
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Reviews (227)
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All reviewsricky's restaurantfront deskroom was cleanattached restaurantwest edmontonnice hotelshort drivepool and hot tubshopping tripbusiness tripa wonderful stayeasy accessup to datehotel is locatedwould stay here againstayed for nightsking suite
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41 - 45 of 223 reviews
Reviewed 6 May 2017 via mobile

My Fiancé and I came here for one night just to get away and we were very pleased. We had the King Size Jaccuzi suite and it was more than adequate. The manager also provided us with a bottle of complementary wine to congratulate our...More

Thank Samantha J
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 May 2017

Dear Guest, We are very happy to hear that you had a great stay with us. We are glad to be that you stayed with us during a momentous occasion in your lives. The housekeeping staff would also like to thank you for your comment...More

Reviewed 28 April 2017

Staff were wonderful to deal with. We were in the hotel for a week due to a family member in the hospital. Staff were helpful and assisted us with every request. Will definitely stay in this hotel again!More

Review collected in partnership with this hotel
Thank 913theresaj
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 May 2017

Dear Guest, We appreciate your kind words. The staff is always here to help our guests and provide our best service to everyone. We hope that your next stay with us will be on better circumstances. Thank you for staying with us and we look...More

Reviewed 27 April 2017

Checking in and out was super efficient! Beds were amazing! Great location. Good restaurant good service and good food! The Chlorine from the pool is a bit strong on the main floor but the rooms are all upstairs so you don't notice it!More

Review collected in partnership with this hotel
Thank 977chrissyw
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 15 May 2017

Dear Guest, The front desk staff would like to thank you for your comments. We make sure we have most requirements for checking in and out ready for our guests to help in the procedures. We are also glad to hear that our facilities are...More

Reviewed 24 April 2017

Great rooms, clean and nice size too. The staff were very friendly as well. The only thing that would be nice would to be see a bigger fitness facility. Other than that it was a good place to stay and its pretty easy to get...More

Review collected in partnership with this hotel
Thank troyj193
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 27 April 2017

Dear Guest, We are glad to hear that you enjoyed your stay with us and that our room cleanliness and size are to your liking. We are always looking for ways to provide more to our guests and the management team is currently discussing the...More

Reviewed 18 April 2017

The hotel is very clean and the staff very helpful. The front desk greeted me in a prompt manner and had me checked in in no time. Used the on site restaurant and the food was good but the service was slow.More

Review collected in partnership with this hotel
Thank Brucehalbert
Response from HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West EdmontonResponded 24 April 2017

Dear Guest, We appreciate your feedback and we are glad to hear that you found our facilities clean and our service prompt. We value all comments from our guests and we are sure to forward your concerns about the service time for the restaurant. Thank...More

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Most Booked Properties in Edmonton
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$89 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Questions & Answers
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grant_bettke
10 September 2014|
AnswerShow all 2 answers
Response from HIEdmonton | Property representative |
Mayfield Common is only 5 minutes away with most of the hair salons taking walk ins.
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Votes
Room Tips
"Both our rooms were very nice and clean. Comfortable bed."
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"Ask for a room away from the main entrance or facing the back ."
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"away from the parking lot view"
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"Upper floors are quieter."
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